Last updated: 2026-08-21
Honest Taskers, Transcure, and AGS Health lead this year's shortlist of healthcare outsourcing companies, eleven firms ranked on which of the three purchase models they sell, published pricing, delivery locations, client type, and compliance credentials. The single most useful thing to settle before comparing anyone is which of those three models you're buying, because a solo practice and a 40-hospital system are never choosing between the same companies. Below we set out the choice between staffing, outsourced function and enterprise BPO, why two quotes cannot be read against each other, what it costs, which model the firm sells, and what counts as success.
Disclosure: Honest Taskers publishes this list and appears at position 1. We're judged on the same five published criteria as every other company here.
At a glance
- 1Honest Taskers
- 2Transcure
- 3AGS Health
- 4Neolytix
- 5Access Healthcare
- 6Omega Healthcare
- 7Medusind
- 8Cloudstaff
- 9Staffingly
- 10Sagility
- 11Coronis Health
On this page
- How we chose these companies
- Companies compared
- The 11 companies
- Should you choose staffing, outsourced function, or enterprise BPO?
- Why can two healthcare outsourcing quotes not be read against each other?
- How much does healthcare outsourcing cost?
- Which of the three healthcare outsourcing models is the firm selling?
- Which healthcare function are you outsourcing, and what counts as success?
- Methodology and sources
How we chose these companies
"Healthcare outsourcing" is one phrase covering three purchases that share almost nothing. The first is staffing by the hour, where you hire people who work inside your systems and your team still manages the work. The second is an outsourced function priced on output, where a firm owns the result and takes a percentage of what it collects. The third is enterprise business process outsourcing, where a hospital system or health plan buys an entire operation against a contracted scope. Sorting the field that way first is what makes the rest of the comparison mean anything.
We compared five things across every firm: which model it sells, published pricing, stated delivery locations, the client types it names, and compliance credentials including HIPAA posture. Two of those separate this field sharply. Only three companies here publish a price at all, and only four name a delivery location, which tells you something about how this market prefers to be shopped.
Client type is the criterion buyers most often skip and most often regret skipping. AGS Health names Banner Health and Baylor Scott & White; Neolytix publishes explicit small-practice and mid-market tiers. Both are good firms and each would be a poor fit for the other's buyer. A five-provider group asking an enterprise BPO for a quote will get a proposal built for someone else, priced to match.
Compliance is the last filter and the one that should be a gate rather than a tiebreaker. Every firm here handles protected health information, so a business associate agreement of the kind the U.S. Department of Health and Human Services requires is the floor, not a feature. Where a company names ISO 27001 or SOC 2, we say so; where it names nothing, we say that too, because several well-known firms here publish no certification at all. Wage context for the in-house comparison is the U.S. Bureau of Labor Statistics May 2025 Occupational Employment and Wage Statistics, which puts the national median for customer service representatives at $21.53 an hour, about $44,770 a year.
Companies compared
| Company | Purchase model | Published pricing | Delivery locations (as stated) | Client types named | Compliance credentials (as stated) |
|---|---|---|---|---|---|
| Honest Taskers | Staffing per hour | $10.00 to $12.65/hr | Recruits in the Philippines, Latin America, India and Pakistan; works the client's US time zone | US practices, small to mid | Compliance officer; HIPAA verified by Accountable; BAA when PHI is accessed; SOC 2 audit ready |
| Transcure | Outsourced function | 3% to 5% of monthly collections | Texas, New Jersey, Florida offices; 1,100+ certified billers and coders | Small practices through health systems, 40+ specialties | ISO 27001; AAPC-certified staff |
| AGS Health | Enterprise BPO | Not publicly listed | Washington DC headquarters; Chennai, India delivery center | Large systems; names Banner Health, Baylor Scott & White | Cybersecurity Transparent Designation 2023; no SOC 2, ISO or HITRUST named |
| Neolytix | Outsourced function | Not publicly listed | Not publicly listed; Chicago headquarters | 270+ organizations, 31 specialties, 40 states; small-practice and mid-market tiers | ISO 27001 certified; HIPAA compliance stated |
| Access Healthcare | Enterprise BPO | Not publicly listed | Dallas, Texas; Chennai, India; Manila referenced | Hospitals, health systems, RCM partners, dental groups, health plans | Not stated |
| Omega Healthcare | Enterprise BPO | Not publicly listed | Boca Raton, Florida; career locations US, Philippines, India, Colombia | Providers, payers, life sciences and health tech | Not stated; cites a 97.8/100 KLAS score, February 2026 |
| Medusind | Outsourced function | Not publicly listed | Not publicly listed | Physician groups, FQHCs, behavioral health, home health, dental and DSOs | Not publicly listed |
| Cloudstaff | Staffing | Not publicly listed | Philippines, Colombia, India, Kenya | 1,000+ companies across verticals | HIPAA; ISO 27001, ISO 9001, PCI-DSS, GDPR; 99.5% monthly staff retention |
| Staffingly | Staffing | $399/wk at 45 hrs; $349 at 5+; $299 at 10+ | India, Pakistan, Bangladesh | Practices of all sizes | SOC 2 Type II; ISO/IEC 27001:2022; HIPAA; GDPR; signed BAA; $5M E&O and cyber policy |
| Sagility | Enterprise BPO | Not publicly listed | Not stated on its homepage | Payers primarily; states 7 of 10 top health plans; also hospital networks | Not stated |
| Coronis Health | Outsourced function | Not publicly listed | Not publicly listed | Behavioral health, community health centers, hospitals, physician groups | None named |
1. Honest Taskers
Best for: practices that want people inside their own systems, on their own hours, at a published rate.
Model: Staffing per hourPricing: $10.00 to $12.65/hrRecruiting: PH, LatAm, India, PakistanFirst hire: Two-week working trial
Honest Taskers sits at the staffing end of this market, which is the right end for most practices with fewer than twenty providers. You hire named people who work inside your EHR, your phone system, and your practice management software on your own US hours, and your team keeps ownership of the process. Roles are named rather than implied: virtual medical assistant, receptionist, biller, coder, scribe, records specialist, prior authorization and insurance verification specialists, patient intake coordinator, and care coordinator, with the practice interviewing candidates before hiring.
It publishes what most of this field doesn't. Rates run $10.00 to $12.65 an hour, recruiting spans the Philippines, Latin America, India, and Pakistan, and reported retention is 99.6% average monthly, supported by healthcare coverage for eligible team members, interest-free loans, wellness programs, and performance-based raises. Compliance runs on quarterly HIPAA and data privacy training led by a dedicated compliance officer, a Business Associate Agreement signed where the professional will access PHI, remote work screening covering a dedicated password-protected computer with VPN and antivirus requirements, and a security environment described as SOC 2 audit ready, with HIPAA compliance verified by Accountable. A two-week working trial applies to the first hire, with unlimited replacement support after that. See the multi-purpose virtual medical assistant page for scope.
Limitation: staffing means your team still owns the outcome and the process, so if you want a vendor accountable for collections or throughput rather than for supplying people, an outsourced-function firm is the better structure.
2. Transcure
Best for: practices that want a vendor accountable for collections, at a published percentage.
Model: Outsourced functionPricing: 3% to 5% of collectionsOffices: TX, NJ, FLCertification: ISO 27001
Transcure is the only firm here that publishes what an outsourced revenue cycle costs, at 3% to 5% of monthly collections, which makes it the natural reference point for every quote you'll receive from the rest of this field. It covers billing, coding, audits, MIPS reporting, eligibility, and credentialing across more than 40 specialties, from small independent practices up to health systems, with offices in Texas, New Jersey, and Florida and a stated team of over 1,100 certified billers and coders. It names ISO 27001 and AAPC certification, which is more credential detail than most enterprise firms here disclose.
Limitation: percentage pricing means your cost rises as your revenue does, which suits a growing practice less well than a flat rate, so model both before signing.
3. AGS Health
Best for: health systems that want a named delivery center and reference clients at their own scale.
Model: Enterprise BPOPricing: Not publicly listedDelivery: Washington DC and ChennaiClients: Banner Health, Baylor Scott & White
AGS Health covers coding, claims, accounts receivable, denials, prior authorization, provider enrollment and credentialing, and clinical documentation improvement, and it's unusually direct about who it serves, naming Banner Health and Baylor Scott and White as clients. It publishes a Washington DC headquarters and a Chennai delivery center, so you know where the work happens, which several firms in this article never say. For an organization with a revenue cycle department rather than a billing person, this is the tier that matches.
Limitation: it's built for health systems, so a small practice is unlikely to be the right fit, and its only named credential is a 2023 cybersecurity designation rather than SOC 2, ISO, or HITRUST.
4. Neolytix
Best for: small and mid-sized practices that want an outsourced function without enterprise packaging.
Model: Outsourced functionPricing: Not publicly listedScale: 270+ organizations, 40 statesCertification: ISO 27001
Neolytix is the firm here that most clearly addresses the buyer between a solo practice and a health system, publishing explicit small-practice and mid-market tiers rather than a single enterprise pitch. It reports serving over 270 organizations across 31 specialties in 40 states, covering revenue cycle management, billing, coding audits, CVO credentialing, provider enrollment, licensing, and virtual assistants, so it can take one function or several. It states ISO 27001 certification and HIPAA compliance, which puts it ahead of several larger firms on documented credentials.
Limitation: it publishes no pricing and no delivery location, so both the cost and the where of the work take a conversation to establish.
5. Access Healthcare
Best for: hospitals, RCM partners, and dental groups wanting automation alongside labor.
Model: Enterprise BPOPricing: Not publicly listedDelivery: Dallas, Chennai, ManilaClaim: 60% cost-to-collect reduction
Access Healthcare runs revenue cycle services, BPO for health plans, patient access and engagement, and an automation platform including autonomous coding, and it names an unusually broad client set covering hospitals and health systems, revenue cycle partners, dental groups, and payers. It publishes a Dallas headquarters and a Chennai delivery address, with job postings also naming Manila, so the delivery footprint is knowable. Its headline claim is a 60% reduction in cost to collect from day one.
Limitation: that 60% figure is company-reported with no published methodology, and the site names no certifications, no pricing, and no headcount, so the claim is the loudest thing on a page with little to check it against.
6. Omega Healthcare
Best for: organizations wanting care coordination and data work alongside revenue cycle.
Model: Enterprise BPOPricing: Not publicly listedLocations: Boca Raton, US, PH, India, ColombiaScore: KLAS 97.8/100, Feb 2026
Omega Healthcare is the broadest of the enterprise firms here, running five service lines: revenue cycle management across front, middle, and back office, care coordination, health data curation, payer operations, and drug access and affordability. That range makes it a fit for organizations whose outsourcing question isn't only about claims, and it publishes a Boca Raton headquarters with career locations in the US, Philippines, India, and Colombia. It cites a 97.8 out of 100 KLAS performance score from February 2026.
Limitation: the scale statistics on its own site render as placeholders rather than numbers, and no certifications are stated, so size and security both need establishing directly.
7. Medusind
Best for: organizations that need medical and dental billing from one vendor.
Model: Outsourced functionPricing: Not publicly listedDelivery: Not publicly listedCoverage: 30+ specialties
Medusind is the one firm here that treats dental as a first-class line rather than an afterthought, covering medical and dental billing, coding, and credentialing, accounts receivable follow-up, and payment posting across more than 30 specialties. Its named client types are unusually specific, spanning physician groups, federally qualified health centers, behavioral health, home health, dental practices, and dental service organizations. For a group running both medical and dental operations, consolidating with one vendor is a real advantage.
Limitation: it publishes neither pricing, delivery location, nor any certification, so three of the five things you'd compare on have to come from the sales conversation.
8. Cloudstaff
Best for: organizations that want documented security credentials behind an offshore team.
Model: StaffingPricing: Not publicly listedLocations: PH, Colombia, India, KenyaRetention: 99.5% monthly
Cloudstaff publishes the widest certification set in this article, stating HIPAA compliance alongside ISO 27001, ISO 9001, PCI-DSS, and GDPR with a 99.99% SecurityScorecard rating, and names four delivery countries outright. It reports 99.5% monthly staff retention and serving over 1,000 companies. For a buyer whose procurement process asks for named certifications rather than assurances, this is the entry most likely to clear it on paper.
Limitation: healthcare is one vertical among many with no medical roles itemized, and no pricing is published, so clinical depth and cost both need testing directly.
9. Staffingly
Best for: practices wanting a flat weekly cost with named insurance cover behind the arrangement.
Model: StaffingPricing: $399/wk at 45 hrsVolume: $349 at 5+, $299 at 10+Compliance: SOC 2 Type II, ISO 27001
Staffingly prices by the week rather than the hour, at $399 per full-time equivalent covering 45 hours, dropping to $349 at five or more people and $299 at ten or more, which is roughly $6.64 an hour at volume. It covers billing, coding, prior authorization, scribing, and front office from stated secured facilities in India, Pakistan, and Bangladesh. Its compliance disclosure is the most complete here, naming SOC 2 Type II, ISO/IEC 27001:2022, HIPAA, GDPR, a signed business associate agreement, and a $5 million errors and omissions and cyber policy.
Limitation: its workflow is AI-assisted with a person verifying output rather than fully human, which changes what you're buying and needs establishing precisely for clinical work.
10. Sagility
Best for: health plans, and provider organizations that also carry payer-side work.
Model: Enterprise BPOPricing: Not publicly listedClients: 7 of 10 top health plansTenure: 18-year average
Sagility is weighted toward payers, stating that it serves seven of the ten top health plans, and covers claims and membership management, payment integrity, provider network operations including credentialing and directory management, and payer clinical services such as utilization and care management. Its strongest published facts are relational rather than technical: an 18-year average client tenure and a 95% client retention rate, which in enterprise outsourcing says more than a capability list does.
Limitation: a provider organization is buying from the smaller half of its business, and the homepage names no delivery locations and no certifications.
11. Coronis Health
Best for: behavioral health organizations and community health centers.
Model: Outsourced functionPricing: Not publicly listedDelivery: Not publicly listedFocus: Behavioral health, CHCs
Coronis Health covers medical billing and coding, revenue cycle management, and claims and accounts receivable follow-up, and its useful distinguishing feature is client focus: behavioral health organizations and community health centers alongside hospitals, health systems, and physician groups. Those two segments have payer mixes and grant-reporting requirements that general billing firms handle poorly, so a vendor naming them explicitly is worth a conversation if that's your world.
Limitation: it publishes neither pricing, delivery location, nor any named certification, which is the thinnest public disclosure of any firm on this list.
Should you choose staffing, outsourced function, or enterprise BPO?
Staffing suits organizations whose process works and whose problem is capacity. You pay by the hour or the week, from roughly $6.64 to $12.65 an hour depending on provider and volume, and you keep control of how the work is done. The trade is that improvement stays your job: nobody else is accountable for your denial rate.
An outsourced function suits organizations whose process is the problem. The vendor owns the result and prices against it, typically as a percentage of collections, with Transcure's published 3% to 5% the only published figure in this field. You gain accountability and lose visibility, so the contract terms around reporting, escalation, and exit matter more than the rate does.
Enterprise BPO suits hospitals, systems, and health plans buying an operation rather than a service, priced on request against a contracted scope with performance terms attached. If your organization has a revenue cycle department, this is your tier. If it has a billing person, it isn't, and asking for a quote will mostly cost you time.
Why can two healthcare outsourcing quotes not be read against each other?
- Because they come from different tiers, and a staffing rate, a per-function fee and an enterprise contract price nothing alike.
- Percentage-of-collections pricing that grows with your revenue faster than the work does.
- Delivery location unpublished, so you don't know which country holds your patient data.
- Certifications absent entirely, which is common here even among large firms.
- No signed BAA, which is the floor rather than an upgrade.
- Performance claims with no published methodology behind them.
- Enterprise firms quoting a small practice a contract designed for a health system.
- AI-assisted workflows sold as staffing, with an undefined human verification step.
- Exit terms that leave your data and your payer credentials with the vendor.
How much does healthcare outsourcing cost?
Only three of these eleven publish a price. Honest Taskers lists $10.00 to $12.65 an hour, Staffingly $399 a week at 45 hours falling to $299 at ten or more people, and Transcure 3% to 5% of monthly collections. Everyone else quotes on request.
Those two structures are worth modeling side by side before you talk to anyone, because they diverge as you grow. A practice collecting $150,000 a month pays $4,500 to $7,500 at Transcure's published range. The same money buys roughly 350 to 750 staffed hours a month depending on provider, which is two to four full-time people. Whether that's the better deal depends entirely on whether those people would collect as much, which in turn depends on whether your process is sound. If it is, staffing usually wins on cost; if it isn't, you're paying for hands to run a process that's losing you money. Rates move, so confirm before you sign.
Which of the three healthcare outsourcing models is the firm selling?
- Get it in writing, along with a signed BAA before any access and the delivery country named.
- A signed BAA before any access is granted.
- The delivery country, named rather than implied.
- Named certifications, and who audited them.
- Client types at your own scale, named on their site.
- Pricing structure modelled against your own volume, not a headline rate.
- Reporting cadence and what you get to see week to week.
- Escalation paths and who owns a problem when it appears.
- Exit terms covering your data, credentials, and payer portal access.
Which healthcare function are you outsourcing, and what counts as success?
- Write down which function you're outsourcing and what result would count as success.
- Decide which of the three models fits, before you shortlist anyone.
- Shortlist two or three firms from that tier only.
- Ask each where the work is performed and what certifications it holds.
- Ask whether a BAA is standard, and get it in writing.
- Model percentage pricing against flat pricing at your real volume.
- Agree reporting, escalation, and exit terms before signing.
- Start with one function rather than the whole cycle.
- Review at 30 and 90 days on the metric you named at step one.
Methodology and sources
We verified each company at its own website on August 21, 2026, recording purchase model, published pricing, stated delivery locations, named client types, and compliance credentials. Business associate requirements come from the U.S. Department of Health and Human Services. Rates were captured as dated points rather than quotes, and anything unpublished is marked "not publicly listed" rather than inferred. Performance figures a company states about itself are labelled as company-reported. R1 RCM and GeBBS Healthcare Solutions both block automated retrieval, so neither could be read from source despite belonging in the enterprise tier. Conifer Health, Optum, Infosys BPM and Cognizant TriZetto surfaced in search but were not verified from source and serve hospitals and health systems rather than the practices this site sells to. This list and our other outsourcing guides share some companies, because they are keyword variants of one buying question rather than five separate markets; where a roster overlaps, the ranking and the criteria differ by buyer.
Related outsourcing guides
If revenue cycle is the specific function, our virtual medical billing page covers the staffing route in detail.
If you want the broader role defined first, see our multi-purpose virtual medical assistant page.
Speak with Honest Taskers about outsourcing your admin workload.
