Last updated: 2026-08-12
Honest Taskers, Virtual Nurse Rx, and Pearl Talent lead this year's shortlist of virtual care coordinator companies, thirteen healthcare-focused staffing firms ranked on how they coordinate appointments, manage referrals, run follow-up outreach, and keep care plans on track for busy clinical teams, all in your time zone and under a signed BAA. A virtual care coordinator handles the administrative side of patient coordination, so clinical assessment and decisions stay with your licensed team, and the people here fill that role, not software. Below we set out what a coordinator does that a platform cannot, where a referral stalls, how these companies price their services, whether a provider confirms a referral was accepted, and which task to take first.
Disclosure: Honest Taskers publishes this list and appears at position 1. We're judged on the same five published criteria as every other company here.
At a glance
- 1Honest Taskers
- 2Virtual Nurse Rx
- 3Pearl Talent
- 4MedVA
- 5My Mountain Mover
- 6Hello Rache
- 7Portiva
- 8HelpSquad Health
- 9CareVMA Health
- 10Wishup
- 11CareHarmony
- 12VMeDx
- 13Global Medical Virtual Assistants
How we chose the best virtual care coordinator companies
We ranked these companies on five facts, each checked at the provider's own website on August 12, 2026. Those facts are healthcare specialization, talent location, published hourly pricing, the coordination tasks they say they cover, and HIPAA posture. Care coordination work means appointment coordination, referral management, follow-up outreach, care-plan and task tracking, and support for chronic care and transitional care programs, so we weighted firms that name those tasks. Blank facts read "not publicly listed" instead of a guess, and we kept the scope clear throughout, since a coordinator handles administrative coordination and routes clinical decisions to your licensed staff.
Best virtual care coordinator companies compared
The table ranks all 13 on the same columns, Honest Taskers first because we publish the list. Rates were checked August 12, 2026 and change often, so treat them as a starting point, not a quote.
| Company | Healthcare focus | Talent location | Published hourly rate | Care coordination support (as stated) | HIPAA posture (as stated) |
|---|---|---|---|---|---|
| Honest Taskers | Yes | US clients; recruiting in the Philippines, Latin America, India and Pakistan | $10.00–$12.65/hr | Appointment coordination, referrals, follow-up outreach, care-plan and task tracking | HIPAA-trained; compliance verified by Accountable; BAA when PHI; SOC 2 audit-ready |
| Virtual Nurse Rx | Yes (RN-staffed) | US-served | ~$12–$15/hr | RN-staffed patient outreach and follow-up | HIPAA-trained |
| Pearl Talent | Yes (plus general) | Latin America and Philippines | $9.95/hr, or from $3,000/mo | Patient intake and care coordination | Compliance managed |
| MedVA | Yes | Philippines | Not publicly listed | Care coordination, scheduling, patient communication | HIPAA-trained; SOC 2-monitored systems |
| My Mountain Mover | Yes | Not publicly listed | Not publicly listed | Managed patient care coordination | Signed BAA; in-house HIPAA officer |
| Hello Rache | Yes | Philippines | $9.50/hr flat | Patient follow-up and scheduling | HIPAA-trained |
| Portiva | Yes | Philippines | $10/hr | Scheduling, referrals, follow-up outreach | HIPAA-trained |
| HelpSquad Health | Yes (plus general) | Philippines and India; US-managed | $10–$13/hr patient-facing | Patient outreach, scheduling, intake | Company-level BAA; HIPAA virtual desktop |
| CareVMA Health | Yes | Not publicly listed | From $9/hr | Care coordination and scheduling support | HIPAA-trained (company-reported) |
| Wishup | General, with a healthcare option | India-primary; US option | $1,299–$1,999/mo | Appointment coordination and general admin | HIPAA and PHI-trained |
| CareHarmony | Yes | Not publicly listed | Not publicly listed | Nurse-led care coordination plus platform (as stated) | Not publicly listed |
| VMeDx | Yes | Philippines | $10/hr | Reception, scheduling, and administrative support | HIPAA-trained |
| Global Medical Virtual Assistants | Yes | Philippines | Not publicly listed (flat weekly rate) | Dedicated healthcare administrative support | HIPAA training program (company-reported); BAAs referenced |
A pattern shows up fast. Most staff coordination support from the Philippines at $9 to $13 an hour, a few add Latin America or US-based nurses for daytime patient outreach, and only a handful put a signed BAA on the record for the staff who touch care plans and patient histories.
1. Honest Taskers
Best for: practices that want a full remote care coordinator, from referrals to follow-up outreach, staffed by healthcare-trained people including licensed nurses.
Pricing: $10.00–$12.65/hrLocation: US clients; PH, LatAm, India and Pakistan recruitingModel: Managed staffingFirst hire: Two-week working trial
Honest Taskers is a healthcare-focused virtual staffing company that runs care coordination for US medical, dental, mental health, and specialty practices. Its virtual care coordinators handle appointment coordination, referral management, follow-up outreach, care-plan and task tracking, and support for chronic care and transitional care programs in your EHR and practice management system, from Epic and eClinicalWorks to athenahealth, while your licensed team keeps the clinical decisions. Candidates are trained on HIPAA and data privacy under a dedicated compliance officer, work in your time zone, and sign a Business Associate Agreement when they'll access PHI, with HIPAA compliance verified by Accountable. The talent pool includes licensed nurses and physicians, rates begin around $10 per hour and range up to about $12.65 depending on role, background, schedule, and location, and every client gets a Customer Success Advocate plus a two-week working trial with their first hire. Honest Taskers reports 99.6% average monthly retention, so the person tracking your patients' care plans stays consistent. See the full Honest Taskers virtual patient care coordinator service for role details.
Limitation: not the lowest hourly rate on this list.
2. Virtual Nurse Rx
Best for: practices that want a clinically fluent voice on chronic care and transitional care outreach.
Pricing: ~$12–$15/hrLocation: US-servedModel: Managed staffingTrial: Not publicly listed
Virtual Nurse Rx staffs assistants who are registered nurses, which suits practices that want someone comfortable with clinical terminology during patient outreach and follow-up calls. Assistants complete HIPAA training and work directly in the practice's systems in real time, tracking follow-ups and coordinating next steps while the treating clinician makes the medical calls.
Limitation: the highest hourly rate here, at roughly $12 to $15.
3. Pearl Talent
Best for: practices that want Latin America time-zone overlap for daytime patient outreach.
Pricing: $9.95/hr or $3,000/moLocation: Latin America + PhilippinesModel: Managed servicesTrial: Not publicly listed
Pearl Talent staffs patient intake specialists and coordinators from Latin America and the Philippines, with strong US time-zone overlap from the Latin America pool for daytime follow-up. Pricing starts around $9.95 an hour, or from $3,000 a month on a managed model that covers payroll and compliance, and candidates go through medical terminology assessments before placement, which helps on referral and care-plan tracking.
Limitation: it also serves non-healthcare clients, so confirm healthcare depth.
4. MedVA
Best for: busy practices that want a managed coordination team rather than a self-serve hire.
Pricing: Not publicly listedLocation: PhilippinesModel: Managed + account managerTrial: Not publicly listed
MedVA was founded by physicians and places medical virtual assistants for care coordination, scheduling, and patient communication across many specialties. Its assistants are HIPAA-trained and work inside what the company calls SOC 2-monitored systems, with a dedicated account manager on every relationship.
Limitation: no public pricing.
5. My Mountain Mover
Best for: practices that want a signed BAA and a named compliance owner on care coordination.
Pricing: Not publicly listedLocation: Not publicly listedModel: ManagedTrial: Not publicly listed
My Mountain Mover places managed medical virtual assistants for patient care coordination across clinics, dental, and behavioral health. Its compliance posture stands out, with a signed Business Associate Agreement for every healthcare client and an in-house HIPAA compliance officer, which matters when a coordinator handles care plans and patient histories.
Limitation: neither pricing nor talent location is published.
6. Hello Rache
Best for: solo and small practices that want flat, low-cost follow-up from nurse-background staff.
Pricing: $9.50/hr flatLocation: PhilippinesModel: Dedicated/managedTrial: Not publicly listed
Hello Rache staffs dedicated healthcare virtual assistants from the Philippines, many of them licensed nurses, for coordination work like patient follow-up and appointment scheduling. Pricing is a flat $9.50 an hour with no contracts and cancel-anytime terms, and assistants complete HIPAA training and stay paired with the same practice rather than rotating, which keeps patient rapport steady across a care plan.
Limitation: the Business Associate Agreement isn't described publicly, so confirm it in writing.
7. Portiva
Best for: practices that want to test a coordination hire with a short trial at $10 an hour.
Pricing: $10/hrLocation: PhilippinesModel: Managed/offshoreTrial: 7-day (company-reported)
Portiva places HIPAA-trained remote staff from the Philippines for scheduling, referral coordination, and follow-up outreach at $10 an hour. It's one of the few here to advertise a short trial, a company-reported 7 days with no long-term contract, and its assistants are background-checked with HIPAA training certificates.
Limitation: offshore-only staffing from a single country.
8. HelpSquad Health
Best for: practices that want a US-held BAA for the staff running patient outreach.
Pricing: $10–$13/hr patient-facingLocation: PH + India; US-managedModel: Managed staffingTrial: Not publicly listed
HelpSquad Health runs managed virtual coordinators with US oversight from Doylestown, Pennsylvania, staffing patient-facing roles from the Philippines. Patient outreach, appointment scheduling, and intake run about $10 to $13 an hour, and every rate includes a company-level BAA held with HelpSquad plus a HIPAA virtual desktop.
Limitation: 20 hours a week minimum on a three-month term.
9. CareVMA Health
Best for: practices that want a fast coordination match at a low entry rate.
Pricing: From $9/hrLocation: Not publicly listedModel: Fully managedTrial: Not publicly listed
CareVMA Health provides fully managed virtual assistants from $9 an hour for care coordination and scheduling support, and advertises a match in about 48 hours. Its assistants are described as trained on common EHR platforms, which the company says shortens ramp time on referral and follow-up work.
Limitation: talent location isn't stated publicly.
10. Wishup
Best for: practices that want appointment coordination and general admin from one monthly-plan assistant.
Pricing: $1,299–$1,999/moLocation: India-primary; US optionModel: ManagedTrial: Not publicly listed
Wishup is a general virtual assistant company with a healthcare option, so its HIPAA and PHI-trained assistants can handle appointment coordination and follow-up reminders alongside general business admin. Healthcare plans run roughly $1,299 a month for 80 hours up to $1,999 for a full 160 hours, with a US-based option at a higher rate and a dedicated VA manager.
It doesn't name referral management or care-plan tracking, so confirm that experience in the interview before you hand a panel to a generalist.
Limitation: it's a generalist, not a healthcare-only firm.
11. CareHarmony
Best for: practices that want coordination run by nurses with a platform behind it
Pricing: Not publicly listedLocation: Not publicly listedModel: Nurse-led service plus platformTrial: Not publicly listed
CareHarmony describes nurse-led care coordination delivered with its own platform, and names population-health experts, data scientists and engagement specialists alongside its nursing staff. Coordination here is a managed program rather than an assistant you direct.
Limitation: no staff credentials, no pricing and no HIPAA or BAA statement on the page, which is a notable gap for clinical coordination
12. VMeDx
Best for: practices that want a flat $10 an hour coordination hire with no contract.
Pricing: $10/hrLocation: PhilippinesModel: Managed staffingTrial: Not publicly listed
VMeDx staffs HIPAA-trained virtual assistants from the Philippines for reception, scheduling, billing, and scribing at a flat $10 an hour with no contract or setup fees. It's a simple option for a practice that wants appointment coordination and follow-up outreach without a long commitment.
The company describes the work broadly rather than task by task, so ask how its assistants track referrals and care plans, and keep clinical decisions with your licensed team.
Limitation: offshore-only staffing from a single country.
13. Global Medical Virtual Assistants
Best for: practices with a panel big enough to keep a full-time coordinator busy every week.
Pricing: Not publicly listedLocation: PhilippinesModel: Dedicated/managedTrial: Not publicly listed
Global Medical Virtual Assistants works only in healthcare and places Philippines-based specialists on a flat weekly rate, though the figure isn't published, so budgeting takes a quote. Every professional goes through the company's HIPAA training program (company-reported), and BAAs are referenced in its compliance materials, which matters when a coordinator reads care plans and patient histories.
It doesn't break out care coordination as a named service, so ask which specialties its specialists have supported and confirm the scope in writing.
Limitation: full-time only at 40 hours a week, with no part-time option.
What does a virtual care coordinator do that a care-management platform cannot?
Make the call, because a platform lists the gap and somebody still has to close it. An in-house coordinator earned about $45,690 a year, roughly $21.97 an hour before benefits, according to the U.S. Bureau of Labor Statistics 2025 wage data for medical secretaries and administrative assistants, while the offshore-focused firms here run $9 to $15 an hour. A care-management platform organizes tasks and reminders but doesn't make the calls or chase the referral, and it can't read a patient's tone when a follow-up goes sideways. Don't hire a virtual care coordinator if your patients need clinical assessment rather than administrative coordination, since that work stays with your licensed staff. The demand is real either way, because the U.S. Centers for Disease Control and Prevention reports that about 6 in 10 US adults live with a chronic disease, and those patients drive most of the referral, follow-up, and care-plan tracking a coordinator handles.
Where does a referral stall once a virtual care coordinator sends it?
At the receiving end, unless somebody confirms it was accepted, which is the failure this role exists to prevent.
- PHI in care plans. Ask for the signed BAA and the device and network controls, since a coordinator reads patient histories, medication lists, and referral notes all day.
- Scope creep into clinical work. Ask how the company keeps coordinators on administrative tasks and routes clinical questions to your licensed staff, because a coordinator should never make a medical decision.
- Dropped follow-ups and care gaps. Ask how the company tracks outreach so no referral or reminder falls through, because a missed follow-up becomes a care gap.
- EHR and task-tracking fit. Ask which candidates have used your practice management system and care-management tools, such as athenahealth, eClinicalWorks, or Epic.
- Turnover and continuity. Ask about retention, since a new coordinator every few months resets patient rapport and your training.
How do virtual care coordinator companies price their services?
Virtual care coordinator companies price their services three main ways, by a flat hourly rate, a managed monthly plan, or a custom quote. Hourly staffing on this list runs from Hello Rache at $9.50 and CareVMA from $9, up to Virtual Nurse Rx at roughly $12 to $15 for registered nurses, with managed monthly plans like Wishup's landing near $1,300 to $2,000 for full-time hours (rates checked August 2026). Honest Taskers sits mid-range, beginning around $10 per hour and reaching about $12.65 depending on role, background, schedule, and location. Compared with an in-house coordinator salary near $45,690 a year plus benefits, a remote coordinator is the lower-overhead option, and price tracks talent location, hours of coverage, and the level of managed oversight. For the full breakdown, see how much a virtual medical assistant costs in 2026.
Does the virtual care coordinator company confirm a referral was accepted?
Ask what counts as confirmed, then weigh healthcare specialization, a clear HIPAA posture and honest pricing.
- Coordination experience. A firm that names appointment coordination, referrals, follow-up outreach, and care-plan tracking, such as MedVA or Pearl Talent, ramps faster than a general agency. See the tasks to outsource to a virtual medical assistant to scope the role.
- HIPAA posture in writing. Look for HIPAA training plus a signed Business Associate Agreement when the coordinator handles care plans, and ask each company to put its safeguards in writing.
- Clear clinical boundary. Confirm the coordinator handles administrative coordination and routes clinical decisions to your licensed staff.
- Your EHR and task tools. Confirm experience with your practice management system and care-management platform.
- Dated, published pricing. A rate with a date beats a vague promise of savings.
Which coordination task should a virtual care coordinator take first?
The oldest open referral, because a referral nobody carried is a patient still waiting.
- List the tasks to delegate first, such as appointment coordination, referral management, follow-up outreach, and care-plan tracking.
- Shortlist firms whose coordination experience, talent location, and HIPAA posture fit your practice.
- Interview one or two candidates, and confirm EHR and care-management tool experience.
- Sign a Business Associate Agreement before anyone touches patient data.
- Run a trial, then onboard with clear workflows, escalation rules, and a line that clinical decisions stay with your staff.
For a fuller walkthrough, read how to hire a virtual medical assistant.
Methodology and sources
We verified each company at its own website on August 12, 2026, recording healthcare focus, talent location, published pricing, stated care coordination support, and HIPAA posture. Chronic-disease context is from the U.S. Centers for Disease Control and Prevention, and wage context is from the U.S. Bureau of Labor Statistics 2024 Occupational Employment and Wage Statistics. Hourly rates are volatile and were captured as dated points, not permanent quotes, so re-check before you buy. Where a company didn't publish a fact, we marked it "not publicly listed"; self-stated claims are labeled company-reported.
Related virtual care coordinator staffing guides
If you're still mapping the role to your practice, start with the basics. Our guide to what a virtual medical assistant does covers the day-to-day work a remote hire owns, from scheduling and follow-up to referral and portal management, so you can decide which coordination tasks to hand off first.
Want the full picture of the role first? Our rundown of virtual medical assistant duties walks through the coordination, communication, and practice management work a virtual coordinator does daily, which helps you confirm a candidate can step into your Epic, eClinicalWorks, or athenahealth setup without a long ramp.
Speak with Honest Taskers about building a remote care coordination team.