Last updated: 2026-08-24
Honest Taskers, My Mountain Mover, and MEDVA lead this year's shortlist of healthcare virtual assistant companies, eleven firms compared on the only things a practice can verify before signing: published pricing, the exact wording of each firm's HIPAA and Business Associate Agreement position, commitment terms, role range, and third-party validation. Most comparison lists in this market rank on adjectives. This one ranks on what each company will put in writing, because that is what you are buying.
Disclosure: Honest Taskers publishes this list and appears at position 1. We're judged on the same five published criteria as every other company here.
At a glance
- 1Honest Taskers
- 2My Mountain Mover
- 3MEDVA
- 4HelpSquad Health
- 5DocVA
- 6Hello Rache
- 7Virtual Nurse Rx
- 8Rockstar Global
- 9VMeDx
- 10Neolytix
- 11Wing Assistant
How we chose the best healthcare virtual assistant companies
We ranked these firms on five facts, each read at the provider's own website on August 24, 2026. Our method is deliberately narrow. We ignored every claim about screening quality, talent percentiles and service excellence, because those assertions are universal in this market and unverifiable from outside. Instead we recorded four things a practice can check: whether a rate is published, whether a signed Business Associate Agreement is stated rather than HIPAA training being implied, whether the commitment can be exited, and whether any third party has validated the compliance claim. Where a firm publishes nothing on a point, we say so rather than filling the gap.
Best healthcare virtual assistant companies compared
The table ranks all 11 on the same columns, Honest Taskers first because we publish the list. Facts were read on August 24, 2026 and change often, so treat them as a starting point, not a quote.
| Company | Role range | HIPAA / BAA as stated | Published pricing | Commitment | Notable verified facts |
|---|---|---|---|---|---|
| Honest Taskers | Reception, intake, records, prior authorization, billing support, coordination and outreach across the practice | BAA when PHI is accessed; HIPAA compliance verified by Accountable; compliance officer | $10.00–$12.65/hr | Hourly; two-week trial on first hire | Licensed nurses and physicians in pool; 99.6% average monthly retention |
| My Mountain Mover | Receptionist, scribe, admin assistant, billing assistant, dental receptionist and billing, healthcare educator | "A signed HIPAA Business Associate Agreement (BAA) is part of the contract we provide to all our healthcare clients" | Not publicly listed | Hired within 7–14 days | 1000+ practices; 1600+ VAs; 50+ specialties; EHR-experienced |
| MEDVA | Receptionists, admin assistants, licensed medical assistants, certified scribes, RPM, billing; bilingual Spanish | Mandatory HIPAA and cybersecurity training validated by a third party (Compliancy Group), no BAA wording | Not publicly listed | "No long-term commitments required to begin"; free replacement VA | 1,000+ practices: 400+ medicine, 200+ surgical, 290+ dental, 75+ PT |
| HelpSquad Health | Patient-facing voice, back-office digital (billing, claims, AR, data entry), live chat, scribe and research | "HIPAA BAA + virtual desktop" included in the rate; individual HIPAA certification for every assistant | $8–10/hr back office; $10–13/hr patient-facing; live chat $185–$600/mo | 20 hrs/week minimum; 3-month term, auto-renewing | US-based and US-managed; $0 upfront, setup and replacement |
| DocVA | Patient calls, scheduling, verification and prior authorization, records and chart prep, billing, live scribing | "HIPAA-certified and handles PHI to the same standard as your in-office staff", no BAA wording | Not publicly listed | "There is a contract, but there is not a lock-in period. You can cancel anytime." | RNs, pharmacists, certified billers; Philippines; 150+ practices |
| Hello Rache | Scribe, receptionist, administrative assistant, optometry assistant; dental and veterinary lines | "HIPAA-Trained & Certified"; "HIPAA-Compliant Assistants", no BAA terms stated | $9.50 USD per hour | "Cancel anytime - No Long-Term Commitment" | Scribe, receptionist, admin, optometry; dental and vet lines; Arizona offices |
| Virtual Nurse Rx | Receptionist, intake, scheduling, verification, prior auth, transcription, referrals, after-hours, live chat, coding and billing | "HIPAA-compliant; BAA provided to every client" | Not publicly listed | Month-to-month; 48-hour average deployment | "No AI Does Your Work"; admin support only; Florida HQ, 50 states |
| Rockstar Global | Reception, verification and authorization, billing, administrative support, credentialing for PT, OT, SLP and DSOs | States "100% HIPAA-compliant", no BAA wording | Not publicly listed | 7–14 day average implementation | Built for PT, OT, SLP, DSOs; 300th VA, 170+ practices; 97% retention |
| VMeDx | VMA, receptionist, prior authorization, scribe, billing, RPM, admin, dental and veterinary, digital marketing | "HIPAA-trained" assistants; "follows HIPAA-compliant processes", no BAA wording | Not publicly listed | Not publicly listed | Prior auth, scribe, RPM, dental, vet; top 3%; 24/7; Nashville TN |
| Neolytix | Virtual assistants alongside RCM, coding audit, CVO credentialing, provider enrollment and licensing | ISO 27001 certified; HIPAA stated | Not publicly listed | Not publicly listed | VAs plus RCM and credentialing; 270+ orgs, 31 specialties, 40 states |
| Wing Assistant | Healthcare virtual assistants, customer service reps, admin and executive assistants, 24/7 cover | Healthcare VA product named; no HIPAA detail published | Not publicly listed | Not publicly listed | 10,000+ active assistants; 2M+ screened yearly; 24/7 cover |
Three findings fall out of this table. Only four firms publish a rate, so for the other seven price is a negotiation before you can compare anything. Only five state a signed Business Associate Agreement, and the rest describe training, which is a materially weaker commitment. And the commitment terms vary far more than the prices do, from cancel-anytime to a three-month minimum, which for a practice testing the model is the more consequential difference.
1. Honest Taskers
Best for: practices wanting a published hourly rate, a signed BAA, third-party verified compliance and a real trial.
Pricing: $10.00–$12.65/hrCompliance: HIPAA verified by Accountable; BAACommitment: HourlyFirst hire: Two-week working trial
We publish this list, so the fair thing to do is state exactly what we commit to and let you weigh it against the ten firms below. Honest Taskers publishes its rate: $10.00 to $12.65 an hour depending on role, background, schedule and location, billed hourly with no weekly minimum and no monthly seat to buy. A Business Associate Agreement is signed before anyone touches protected health information. Staff are trained on HIPAA and data privacy under a dedicated compliance officer, and the firm's HIPAA compliance is verified by Accountable, an independent compliance platform rather than an internal claim. Staff work your time zone inside your own systems, the talent pool includes licensed nurses and physicians, and the first hire comes with a two-week working trial so the commitment is genuinely testable. The firm reports 99.6% average monthly retention. Role range spans reception and intake, records and forms, prior authorization, billing support, coordination and patient outreach. See the multi-purpose virtual medical assistant service for role detail.
Limitation: we hold no SOC 2 Type II or ISO 27001 certification, which Staffingly and Neolytix do, and we recruit offshore rather than placing US-based staff, which HelpSquad Health and Hello Rache do. If either of those is a requirement for your practice, those firms answer it better than we do.
2. My Mountain Mover
Best for: practices wanting a signed BAA as standard contract terms and breadth across 50-plus specialties.
Pricing: Not publicly listedCompliance: Signed BAA in every healthcare contractCommitment: Not publicly listedSpeed: Hired in 7–14 days
My Mountain Mover settles the compliance question in the contract rather than in negotiation. It gives the clearest contractual answer in this pool, stating that a signed HIPAA Business Associate Agreement is part of the contract provided to all healthcare clients rather than something you negotiate. Its talent is described as pre-trained healthcare staff experienced in widely used electronic health records, and it reports 1000 or more practices served, 1600 or more pre-trained virtual assistants and coverage of 50 or more specialties, with hiring completed within 7 to 14 days. It claims practices save up to 70% on overhead costs, a company-reported figure with no methodology published.
Limitation: it publishes no pricing at all, and the "save up to 70% on overhead costs" claim carries no published methodology, so treat it as marketing rather than a projection.
3. MEDVA
Best for: practices wanting the largest verified client base, certified scribes and third-party validated training.
Pricing: Not publicly listedCompliance: HIPAA training validated by Compliancy GroupCommitment: None to beginScale: 1,000+ practices
MEDVA brings the largest verified practice base here. Its scale is the strongest verified claim in this pool: 1,000 or more healthcare practices, broken down as 400 or more medicine clinics, 200 or more surgical practices, 290 or more dental and orthodontic offices, and 75 or more physical therapy and chiropractic clinics. Staff include licensed medical assistants and certified medical scribes alongside receptionists, administrative assistants, billing assistants and remote patient monitoring support, with bilingual Spanish available. Screening is multi-stage with competency assessments, HIPAA and cybersecurity training is mandatory and validated through third-party compliance partner Compliancy Group, work happens remotely or in an optional Epic-approved secured facility, and a replacement VA is placed at no additional cost.
Limitation: no pricing is published anywhere, and its compliance position is a training claim validated by a third party rather than a stated Business Associate Agreement, so ask for the BAA explicitly.
4. HelpSquad Health
Best for: practices wanting the fullest published rate card and US-based management.
Pricing: $8–10/hr digital; $10–13/hr voiceCompliance: BAA and virtual desktop includedCommitment: 20 hrs/wk, 3-month termSetup: $0 upfront
HelpSquad Health publishes the only full rate card in this pool. It is the only firm here that publishes a full rate card, splitting back-office digital work at $8 to $10 an hour from patient-facing voice work at $10 to $13, with managed teams quoted separately and shared live chat from $185 to $600 a month. What matters more is that the rate includes a HIPAA BAA and a virtual desktop, and it states individual HIPAA certification for every assistant. It is a US-based, US-managed company, charges $0 upfront, $0 implementation and $0 replacement costs, and names client practices including Imagine Advanced Dental Arts, Keady Family Practice and Spark Orthodontics.
Limitation: the 20 hours a week per assistant minimum and a 3-month agreement that auto-renews in 3-month increments make it the least flexible published commitment here, so it suits a settled need rather than a trial.
5. DocVA
Best for: practices wanting assistants who are experienced clinicians, with no lock-in period.
Pricing: Not publicly listedCompliance: HIPAA training (company-reported)Commitment: Contract, no lock-inStaff: RNs, pharmacists, certified billers
DocVA hires from a different pool than most, which shows up on anything clinically adjacent. Its differentiator is who it hires: it states that every DocVA virtual medical assistant is an experienced healthcare professional, naming registered nurses, pharmacists, certified billers and experienced medical scribes among them. Commercially it is unusually clear, stating there is a contract but no lock-in period and that you can cancel at any time. Delivery is from the Philippines with the Data Privacy Act referenced, assistants are described as HIPAA-certified and handling protected health information to the same standard as in-office staff, and it reports over 1,000 virtual assistants placed across hundreds of practices with 150 or more practices served.
Limitation: no pricing is published, and while assistants are described as HIPAA-certified there is no Business Associate Agreement wording, which is the document that allocates liability.
6. Hello Rache
Best for: solo and small practices wanting the lowest published rate and no commitment.
Pricing: $9.50/hrCompliance: HIPAA-trained and certifiedCommitment: Cancel anytimeBase: US offices in Arizona
Hello Rache is the cheapest published route into this role. It publishes $9.50 USD per hour, the lowest openly stated rate among healthcare-specialized firms, on a "Cancel anytime - No Long-Term Commitment" basis, which together make it the cheapest way to test whether a remote hire works for your practice at all. Roles cover virtual medical scribe, virtual medical receptionist, virtual administrative assistant and virtual optometry assistant, with dental and veterinary specialisations alongside. It describes its assistants as HIPAA-trained and certified, and operates US offices in Arizona.
Limitation: it names no Business Associate Agreement anywhere on its pricing page, which for a firm handling protected health information is the gap to close in writing first, and its own placement and practice counters render as placeholder zeros.
7. Virtual Nurse Rx
Best for: practices needing cover within days, month-to-month, with an explicit no-AI position.
Pricing: Not publicly listedCompliance: BAA provided to every clientCommitment: Month-to-monthSpeed: 48-hour average deployment
Virtual Nurse Rx is the fastest to deploy and the most explicit about scope. Two published statements make it worth close attention. The first is commercial: it provides a BAA to every client, on month-to-month engagements, with an average deployment of 48 hours for a ready practice. The second is a piece of honesty rare in this market. Despite RN and MD staffing in its own positioning, it states plainly that it offers administrative support only and that clinical decisions always remain with your licensed providers. It also advertises a "100% Human-Performed Service: No AI Does Your Work", which is a direct answer to a question more practices are asking. It is headquartered in Sun City Center, Florida and serves all 50 states.
Limitation: no pricing is published, and the RN and MD framing in its own positioning sits awkwardly beside its statement that the service is administrative support only, so be clear internally about what you are buying.
8. Rockstar Global
Best for: therapy practices and dental groups wanting a provider built for their market.
Pricing: Not publicly listedCompliance: States 100% HIPAA-compliantCommitment: 7–14 day implementationFocus: PT, OT, SLP and DSOs
Rockstar Global is the only firm here built around specific practice types rather than healthcare generally. Formerly Virtual Rockstar, it is the only firm in this pool built around a specific set of practice types rather than healthcare generally, naming physical therapy, occupational therapy, speech-language pathology and dental service organizations. Its roles reflect that focus: medical reception specialists, verification and authorization specialists, medical billing specialists, administrative support specialists and credentialing specialists, supported by an internal VA Academy for ongoing development. It reports placing its 300th VA across more than 170 private practices with a 97% practice partner retention rate, around $20,000 saved in annual profits per solution as a company-reported figure, and a 7 to 14 day average implementation.
Limitation: it publishes no pricing and no Business Associate Agreement wording, and its focus on therapy practices and dental service organizations means a general medical practice is not its core buyer.
9. VMeDx
Best for: practices wanting the widest single-vendor role range including dental and veterinary lines.
Pricing: Not publicly listedCompliance: HIPAA-trained assistantsCommitment: Not publicly listedBase: Nashville, Tennessee
VMeDx covers the widest span of adjacent roles under one vendor. Its role list is the broadest in this pool, covering virtual medical assistant, receptionist, prior authorization specialist, remote scribe, billing assistant, remote patient monitoring, administrative assistant, plus dedicated dental and veterinary lines and healthcare digital marketing. Training is stated in electronic medical record systems, medical coding and billing, and US healthcare regulations, candidates are screened to the top 3% through a multi-phase process, and availability is 24/7. Assistants are described as HIPAA-trained and the company states it follows HIPAA-compliant processes. It is based in Nashville, Tennessee.
Limitation: it publishes neither pricing nor commitment terms nor any Business Associate Agreement wording, and states no delivery location for its staff, which leaves three of the five things a practice needs to compare unanswered.
10. Neolytix
Best for: small practices whose need spans assistants, revenue cycle and credentialing.
Pricing: Not publicly listedCompliance: ISO 27001 certifiedCommitment: Not publicly listedBase: Chicago
Neolytix is the option that scales down to a small practice. It is the option that scales down rather than up, publishing explicit small-practice and mid-market tiers in a market where most firms chase larger contracts. Virtual assistants sit alongside revenue cycle management, coding audit, credentials verification organization credentialing, provider enrollment and licensing, which means the same firm can absorb the billing or credentialing work a coordinator would otherwise be chasing. It reports more than 270 organizations across 31 specialties in 40 states from a Chicago base, and is ISO 27001 certified with HIPAA compliance stated.
Limitation: it publishes no pricing and no commitment terms, so both take a quote, and its center of gravity is revenue cycle work rather than front-office staffing.
11. Wing Assistant
Best for: practices needing 24/7 coverage and fast replacement from the deepest bench.
Pricing: Not publicly listedCompliance: No HIPAA detail publishedCommitment: Not publicly listedScale: 10,000+ active assistants
Wing Assistant is the scale option, which means replacement speed and out-of-hours cover. It brings the deepest bench of any firm here, reporting more than 10,000 active assistants and more than two million applicants screened annually, with 24/7 specialist availability and a 4.8 out of 5 average rating. A healthcare virtual assistant is one of its named products, alongside customer service representatives, executive and administrative assistants, digital marketing assistants and sales development representatives, so scale and out-of-hours coverage are its real arguments.
Limitation: it publishes no pricing, no delivery location, no commitment terms and no HIPAA detail beyond having a healthcare product, which leaves a practice unable to compare it on any of the points that matter most.
How should a practice choose?
Work in this order, because it eliminates fastest. First, decide whether the role touches protected health information, which it almost always does, and then require a signed Business Associate Agreement rather than a training claim. That takes eleven firms to five. Second, decide whether you need an audited security standard, US-based staff, or a specific specialty focus, because each of those is answered well by one or two firms and poorly by the rest. Third, choose a commitment term you can exit, since most practices are wrong about what they need in the first month. Only then compare rates, and note that the published range is narrow, from under $9 to about $13 an hour, so price should rarely be the deciding factor. For context, a medical secretary or administrative assistant earned a median $22.08 an hour, about $45,930 a year, according to the U.S. Bureau of Labor Statistics May 2025 wage data for secretaries and administrative assistants, which means every provider here undercuts an in-house hire before benefits and overhead are counted. What no provider can absorb is the clinical work: every firm on this list places administrative staff, and Virtual Nurse Rx states the boundary most plainly. For the scope, see tasks to outsource to a virtual medical assistant.
What are the risks of hiring a healthcare virtual assistant?
The risks are contractual and operational rather than about individual capability, and all of them are addressable before work starts.
- BAA versus HIPAA training. A Business Associate Agreement is a contract allocating liability for a breach. "HIPAA-trained" describes a person who sat a course. Ask which you are getting, in writing.
- Commitment before certainty. Terms run from cancel-anytime to a 3-month minimum at 20 hours a week. Match the term to how sure you are.
- Time zone against your day. Ask for the shift pattern, not the delivery country.
- Access scope. Grant the minimum systems access the role needs and review it quarterly.
- Replacement terms. Ask how a failed match is handled and at what cost. MEDVA states a free replacement; most do not address it.
How much does a healthcare virtual assistant cost in 2026?
Four firms publish rates. Hello Rache is $9.50 an hour, cancel anytime. HelpSquad Health is $8 to $10 an hour for back-office work and $10 to $13 for patient-facing, with a BAA and virtual desktop included, but a 20 hours a week minimum on a rolling 3-month term. Staffingly is $399 a week per person for 45 hours, falling to $299 at ten or more, under $9 an hour at the top tier. Honest Taskers is $10.00 to $12.65 an hour with no minimum. Everyone else on this list quotes on request. For context, a medical secretary or administrative assistant earned a median $22.08 an hour, about $45,930 a year, according to the U.S. Bureau of Labor Statistics May 2025 wage data for secretaries and administrative assistants. The published band converts to roughly $9 to $13 an hour, which is narrow enough that price is rarely the right tiebreaker. What varies far more is what you get inside it: HelpSquad Health includes a BAA and a virtual desktop in its rate, Staffingly includes SOC 2 Type II and ISO 27001, and Honest Taskers includes a two-week trial. Rates were checked on August 24, 2026 and change often. For rate context, see how much a virtual medical assistant costs in 2026.
What separates a good provider from a plausible one?
Written commitments, third-party validation, an exit, and honesty about limits.
- A published rate. Four of eleven publish one. Transparency on price usually travels with transparency elsewhere.
- A signed BAA, in the firm's own words. Five state one. Read the exact wording rather than accepting a summary.
- Third-party validation. An audited standard or an external compliance verifier beats self-assertion.
- An exit you can use. Cancel-anytime, no lock-in and month-to-month all exist in this market.
- Stated limits. A provider that names what it does not do is more reliable than one that claims everything.
How do you get started?
Start narrow and measurable, because the most common failure is hiring a general assistant for an undefined job.
- Write down five tasks you want handled in week one, with the system each requires.
- Mark which touch protected health information, then require a signed BAA from any shortlisted firm.
- Pick one hard requirement, whether that is an audited standard, US-based staff or a specialty focus, and use it to cut the list.
- Choose the shortest commitment available and get access configured before the first shift.
- Review at four weeks against the five tasks, then widen scope rather than adding vendors.
For a fuller hiring walkthrough, read how to hire a virtual medical assistant.
Methodology and sources
We read each company's own website on August 24, 2026, recording role range, the HIPAA and Business Associate Agreement position exactly as each firm words it, published pricing, commitment terms, and the facts each firm publishes about itself. Wage context is from the U.S. Bureau of Labor Statistics May 2025 Occupational Employment and Wage Statistics. Business Associate Agreement obligations are set by the HIPAA Privacy and Security Rules. Where a company didn't publish a fact we marked it "not publicly listed"; practice counts, retention rates and savings claims are company-reported and were not independently audited. Portiva was excluded because its site redirects to a domain that refuses automated requests.
Related healthcare staffing guides
The single most useful thing to settle before contacting any provider is which tasks touch patient data, because that requirement alone cuts this market roughly in half. Our explainer on what a virtual medical assistant is covers the scope a remote hire can own and where the compliance obligation begins.