Last updated: 2026-08-24
Honest Taskers, MEDVA, and My Mountain Mover lead this year's shortlist of virtual healthcare assistant companies, eleven firms ranked on published pricing, the Business Associate Agreement position each states in its own words, commitment terms, role range, and the facts each firm publishes about itself. Four of the eleven publish a rate. Five state a signed BAA. Two have third-party validation of their compliance. Those three columns separate this market far more sharply than any claim about quality does.
Disclosure: Honest Taskers publishes this list and appears at position 1. We're judged on the same five published criteria as every other company here.
At a glance
- 1Honest Taskers
- 2MEDVA
- 3My Mountain Mover
- 4HelpSquad Health
- 5Hello Rache
- 6DocVA
- 7Virtual Nurse Rx
- 8VMeDx
- 9Rockstar Global
- 10Neolytix
- 11Staffingly
How we chose the best virtual healthcare assistant companies
We ranked these firms on five facts, each read at the provider's own website on August 24, 2026: role range, the HIPAA and Business Associate Agreement position in the firm's exact wording, published pricing, commitment terms, and the verified detail each publishes. We deliberately did not rank on service quality claims, because every firm in this market asserts rigorous screening and excellent people, and none of it is checkable from outside. What is checkable is what a firm commits to in writing. A published rate, a stated Business Associate Agreement, an audited security standard and a commitment term you can exit are all verifiable facts, and they are what a practice is choosing between.
Best virtual healthcare assistant companies compared
The table ranks all 11 on the same columns, Honest Taskers first because we publish the list. Facts were read on August 24, 2026 and change often, so treat them as a starting point, not a quote.
| Company | Role range | HIPAA / BAA as stated | Published pricing | Commitment | Notable verified facts |
|---|---|---|---|---|---|
| Honest Taskers | Reception, intake, records, prior authorization, billing support, coordination and outreach across the practice | BAA when PHI is accessed; HIPAA compliance verified by Accountable; compliance officer | $10.00–$12.65/hr | Hourly; two-week trial on first hire | Licensed nurses and physicians in pool; 99.6% average monthly retention |
| MEDVA | Receptionists, admin assistants, licensed medical assistants, certified scribes, RPM, billing; bilingual Spanish | Mandatory HIPAA and cybersecurity training validated by a third party (Compliancy Group), no BAA wording | Not publicly listed | "No long-term commitments required to begin"; free replacement VA | 1,000+ practices: 400+ medicine, 200+ surgical, 290+ dental, 75+ PT |
| My Mountain Mover | Receptionist, scribe, admin assistant, billing assistant, dental receptionist and billing, healthcare educator | "A signed HIPAA Business Associate Agreement (BAA) is part of the contract we provide to all our healthcare clients" | Not publicly listed | Hired within 7–14 days | 1000+ practices; 1600+ VAs; 50+ specialties; EHR-experienced |
| HelpSquad Health | Patient-facing voice, back-office digital (billing, claims, AR, data entry), live chat, scribe and research | "HIPAA BAA + virtual desktop" included in the rate; individual HIPAA certification for every assistant | $8–10/hr back office; $10–13/hr patient-facing; live chat $185–$600/mo | 20 hrs/week minimum; 3-month term, auto-renewing | US-based and US-managed; $0 upfront, setup and replacement |
| Hello Rache | Scribe, receptionist, administrative assistant, optometry assistant; dental and veterinary lines | "HIPAA-Trained & Certified"; "HIPAA-Compliant Assistants", no BAA terms stated | $9.50 USD per hour | "Cancel anytime - No Long-Term Commitment" | Scribe, receptionist, admin, optometry; dental and vet lines; Arizona offices |
| DocVA | Patient calls, scheduling, verification and prior authorization, records and chart prep, billing, live scribing | "HIPAA-certified and handles PHI to the same standard as your in-office staff", no BAA wording | Not publicly listed | "There is a contract, but there is not a lock-in period. You can cancel anytime." | RNs, pharmacists, certified billers; Philippines; 150+ practices |
| Virtual Nurse Rx | Receptionist, intake, scheduling, verification, prior auth, transcription, referrals, after-hours, live chat, coding and billing | "HIPAA-compliant; BAA provided to every client" | Not publicly listed | Month-to-month; 48-hour average deployment | "No AI Does Your Work"; admin support only; Florida HQ, 50 states |
| VMeDx | VMA, receptionist, prior authorization, scribe, billing, RPM, admin, dental and veterinary, digital marketing | "HIPAA-trained" assistants; "follows HIPAA-compliant processes", no BAA wording | Not publicly listed | Not publicly listed | Prior auth, scribe, RPM, dental, vet; top 3%; 24/7; Nashville TN |
| Rockstar Global | Reception, verification and authorization, billing, administrative support, credentialing for PT, OT, SLP and DSOs | States "100% HIPAA-compliant", no BAA wording | Not publicly listed | 7–14 day average implementation | Built for PT, OT, SLP, DSOs; 300th VA, 170+ practices; 97% retention |
| Neolytix | Virtual assistants alongside RCM, coding audit, CVO credentialing, provider enrollment and licensing | ISO 27001 certified; HIPAA stated | Not publicly listed | Not publicly listed | VAs plus RCM and credentialing; 270+ orgs, 31 specialties, 40 states |
| Staffingly | Billing, coding, prior authorization, front office and documentation staffing | Signed BAA; SOC 2 Type II; ISO/IEC 27001:2022; $5M E&O and cyber policy (company-reported) | $399/wk at 45 hrs; $349 at 5+; $299 at 10+ | Flat weekly | India, Pakistan, Bangladesh; AI-assisted, human-verified |
The pattern worth noticing is that transparency and cost do not trade off the way buyers expect. The firms publishing rates include the cheapest and the mid-market, not the most expensive, and the firms with audited security standards are also among the cheapest. Meanwhile several firms publish neither price nor commitment terms nor a Business Associate Agreement, which means three separate negotiations before you can compare them to anything.
1. Honest Taskers
Best for: practices wanting a published hourly rate, a signed BAA and third-party verified compliance with no minimum.
Pricing: $10.00–$12.65/hrCompliance: HIPAA verified by Accountable; BAACommitment: HourlyFirst hire: Two-week working trial
Choosing a healthcare virtual assistant provider is mostly an exercise in finding out what each firm will commit to, because the marketing is interchangeable. Honest Taskers publishes its rate at $10.00 to $12.65 an hour depending on role, background, schedule and location, bills hourly with no weekly minimum, signs a Business Associate Agreement before anyone touches protected health information, trains staff on HIPAA and data privacy under a dedicated compliance officer, and has its HIPAA compliance verified by Accountable rather than asserting it internally. Staff work your time zone inside your own systems, the talent pool includes licensed nurses and physicians, the first hire comes with a two-week working trial, and the firm reports 99.6% average monthly retention. Role range covers reception and intake, records and forms, prior authorization, billing support, care coordination and patient outreach, so one arrangement can cover several gaps rather than one. See the multi-purpose virtual medical assistant service for role detail.
Limitation: the firm describes its security environment as SOC 2 audit ready rather than holding a SOC 2 Type II or ISO 27001 certification of the kind Staffingly and Neolytix publish, and recruits offshore, so a practice that requires an audited security standard or US-based staff specifically should look at Staffingly and HelpSquad Health respectively.
2. MEDVA
Best for: practices wanting the largest verified client base, certified scribes and licensed medical assistants.
Pricing: Not publicly listedCompliance: HIPAA training validated by Compliancy GroupCommitment: None to beginScale: 1,000+ practices
MEDVA brings the largest verified practice base here. Its scale is the strongest verified claim in this pool: 1,000 or more healthcare practices, broken down as 400 or more medicine clinics, 200 or more surgical practices, 290 or more dental and orthodontic offices, and 75 or more physical therapy and chiropractic clinics. Staff include licensed medical assistants and certified medical scribes alongside receptionists, administrative assistants, billing assistants and remote patient monitoring support, with bilingual Spanish available. Screening is multi-stage with competency assessments, HIPAA and cybersecurity training is mandatory and validated through third-party compliance partner Compliancy Group, work happens remotely or in an optional Epic-approved secured facility, and a replacement VA is placed at no additional cost.
Limitation: no pricing is published anywhere, and its compliance position is a training claim validated by a third party rather than a stated Business Associate Agreement, so ask for the BAA explicitly.
3. My Mountain Mover
Best for: practices wanting breadth across 50-plus specialties with a signed BAA as standard.
Pricing: Not publicly listedCompliance: Signed BAA in every healthcare contractCommitment: Not publicly listedSpeed: Hired in 7–14 days
My Mountain Mover settles the compliance question in the contract rather than in negotiation. It gives the clearest contractual answer in this pool, stating that a signed HIPAA Business Associate Agreement is part of the contract provided to all healthcare clients rather than something you negotiate. Its talent is described as pre-trained healthcare staff experienced in widely used electronic health records, and it reports 1000 or more practices served, 1600 or more pre-trained virtual assistants and coverage of 50 or more specialties, with hiring completed within 7 to 14 days. It claims practices save up to 70% on overhead costs, a company-reported figure with no methodology published.
Limitation: it publishes no pricing at all, and the "save up to 70% on overhead costs" claim carries no published methodology, so treat it as marketing rather than a projection.
4. HelpSquad Health
Best for: practices wanting a full published rate card and US-based management.
Pricing: $8–10/hr digital; $10–13/hr voiceCompliance: BAA and virtual desktop includedCommitment: 20 hrs/wk, 3-month termSetup: $0 upfront
HelpSquad Health publishes the only full rate card in this pool. It is the only firm here that publishes a full rate card, splitting back-office digital work at $8 to $10 an hour from patient-facing voice work at $10 to $13, with managed teams quoted separately and shared live chat from $185 to $600 a month. What matters more is that the rate includes a HIPAA BAA and a virtual desktop, and it states individual HIPAA certification for every assistant. It is a US-based, US-managed company, charges $0 upfront, $0 implementation and $0 replacement costs, and names client practices including Imagine Advanced Dental Arts, Keady Family Practice and Spark Orthodontics.
Limitation: the 20 hours a week per assistant minimum and a 3-month agreement that auto-renews in 3-month increments make it the least flexible published commitment here, so it suits a settled need rather than a trial.
5. Hello Rache
Best for: small practices wanting the lowest published rate with no commitment at all.
Pricing: $9.50/hrCompliance: HIPAA-trained and certifiedCommitment: Cancel anytimeBase: US offices in Arizona
Hello Rache is the cheapest published route into this role. It publishes $9.50 USD per hour, the lowest openly stated rate among healthcare-specialized firms, on a "Cancel anytime - No Long-Term Commitment" basis, which together make it the cheapest way to test whether a remote hire works for your practice at all. Roles cover virtual medical scribe, virtual medical receptionist, virtual administrative assistant and virtual optometry assistant, with dental and veterinary specialisations alongside. It describes its assistants as HIPAA-trained and certified, and operates US offices in Arizona.
Limitation: it names no Business Associate Agreement anywhere on its pricing page, which for a firm handling protected health information is the gap to close in writing first, and its own placement and practice counters render as placeholder zeros.
6. DocVA
Best for: practices wanting assistants with genuine clinical backgrounds and no lock-in.
Pricing: Not publicly listedCompliance: HIPAA training (company-reported)Commitment: Contract, no lock-inStaff: RNs, pharmacists, certified billers
DocVA hires from a different pool than most, which shows up on anything clinically adjacent. Its differentiator is who it hires: it states that every DocVA virtual medical assistant is an experienced healthcare professional, naming registered nurses, pharmacists, certified billers and experienced medical scribes among them. Commercially it is unusually clear, stating there is a contract but no lock-in period and that you can cancel at any time. Delivery is from the Philippines with the Data Privacy Act referenced, assistants are described as HIPAA-certified and handling protected health information to the same standard as in-office staff, and it reports over 1,000 virtual assistants placed across hundreds of practices with 150 or more practices served.
Limitation: no pricing is published, and while assistants are described as HIPAA-certified there is no Business Associate Agreement wording, which is the document that allocates liability.
7. Virtual Nurse Rx
Best for: practices needing cover in days, month-to-month, with a stated no-AI guarantee.
Pricing: Not publicly listedCompliance: BAA provided to every clientCommitment: Month-to-monthSpeed: 48-hour average deployment
Virtual Nurse Rx is the fastest to deploy and the most explicit about scope. Two published statements make it worth close attention. The first is commercial: it provides a BAA to every client, on month-to-month engagements, with an average deployment of 48 hours for a ready practice. The second is a piece of honesty rare in this market. Despite RN and MD staffing in its own positioning, it states plainly that it offers administrative support only and that clinical decisions always remain with your licensed providers. It also advertises a "100% Human-Performed Service: No AI Does Your Work", which is a direct answer to a question more practices are asking. It is headquartered in Sun City Center, Florida and serves all 50 states.
Limitation: no pricing is published, and the RN and MD framing in its own positioning sits awkwardly beside its statement that the service is administrative support only, so be clear internally about what you are buying.
8. VMeDx
Best for: practices wanting the widest single-vendor role range including dental and veterinary.
Pricing: Not publicly listedCompliance: HIPAA-trained assistantsCommitment: Not publicly listedBase: Nashville, Tennessee
VMeDx covers the widest span of adjacent roles under one vendor. Its role list is the broadest in this pool, covering virtual medical assistant, receptionist, prior authorization specialist, remote scribe, billing assistant, remote patient monitoring, administrative assistant, plus dedicated dental and veterinary lines and healthcare digital marketing. Training is stated in electronic medical record systems, medical coding and billing, and US healthcare regulations, candidates are screened to the top 3% through a multi-phase process, and availability is 24/7. Assistants are described as HIPAA-trained and the company states it follows HIPAA-compliant processes. It is based in Nashville, Tennessee.
Limitation: it publishes neither pricing nor commitment terms nor any Business Associate Agreement wording, and states no delivery location for its staff, which leaves three of the five things a practice needs to compare unanswered.
9. Rockstar Global
Best for: PT, OT, SLP practices and dental groups wanting a provider built for them.
Pricing: Not publicly listedCompliance: States 100% HIPAA-compliantCommitment: 7–14 day implementationFocus: PT, OT, SLP and DSOs
Rockstar Global is the only firm here built around specific practice types rather than healthcare generally. Formerly Virtual Rockstar, it is the only firm in this pool built around a specific set of practice types rather than healthcare generally, naming physical therapy, occupational therapy, speech-language pathology and dental service organizations. Its roles reflect that focus: medical reception specialists, verification and authorization specialists, medical billing specialists, administrative support specialists and credentialing specialists, supported by an internal VA Academy for ongoing development. It reports placing its 300th VA across more than 170 private practices with a 97% practice partner retention rate, around $20,000 saved in annual profits per solution as a company-reported figure, and a 7 to 14 day average implementation.
Limitation: it publishes no pricing and no Business Associate Agreement wording, and its focus on therapy practices and dental service organizations means a general medical practice is not its core buyer.
10. Neolytix
Best for: small practices whose need spans assistants, billing and credentialing.
Pricing: Not publicly listedCompliance: ISO 27001 certifiedCommitment: Not publicly listedBase: Chicago
Neolytix is the option that scales down to a small practice. It is the option that scales down rather than up, publishing explicit small-practice and mid-market tiers in a market where most firms chase larger contracts. Virtual assistants sit alongside revenue cycle management, coding audit, credentials verification organization credentialing, provider enrollment and licensing, which means the same firm can absorb the billing or credentialing work a coordinator would otherwise be chasing. It reports more than 270 organizations across 31 specialties in 40 states from a Chicago base, and is ISO 27001 certified with HIPAA compliance stated.
Limitation: it publishes no pricing and no commitment terms, so both take a quote, and its center of gravity is revenue cycle work rather than front-office staffing.
11. Staffingly
Best for: practices wanting the lowest published cost with SOC 2 Type II and ISO 27001 behind it.
Pricing: $399/wk at 45 hrs; $299 at 10+Compliance: SOC 2 Type II, ISO 27001, signed BAACommitment: Flat weeklyDelivery: India, Pakistan, Bangladesh
Staffingly has the strongest documented security position in this pool. It has the strongest documented security position in this pool, reporting SOC 2 Type II, ISO/IEC 27001:2022, a signed Business Associate Agreement and a $5 million errors and omissions and cyber policy, all company-reported, and it publishes its rate: $399 a week per person for 45 hours, falling to $349 at five or more people and $299 at ten or more, which is under $9 an hour at the top tier. Its work spans billing, coding, prior authorization, front office and documentation, delivered from company-stated secured facilities in India, Pakistan and Bangladesh.
Limitation: its workflow is AI-assisted with a person verifying output rather than fully human, and offshore delivery means overlap with your working day has to be arranged as a shift rather than assumed.
How do you choose between eleven firms that all sound the same?
Compare what they commit to, not what they claim. Every provider in this market says it screens rigorously and places excellent people, and none of that is verifiable before you hire. Four things are verifiable. Does it publish a rate, or will price be a negotiation? Does it state a signed Business Associate Agreement, or only that staff are HIPAA-trained, which is a course rather than a contract? Can you leave, or is there a minimum term? And is there any third-party validation of the compliance claim, whether an audited standard like SOC 2 or ISO 27001 or verification by an outside compliance platform? Rank the eleven on those four and the list narrows to three or four quickly. For cost context, a medical secretary or administrative assistant earned a median $22.08 an hour, about $45,930 a year, according to the U.S. Bureau of Labor Statistics May 2025 wage data for secretaries and administrative assistants, so every option here is cheaper than in-house before benefits and overhead, which means price should decide less than the other three factors. For the scope of what can move, see tasks to outsource to a virtual medical assistant.
What are the risks of using a virtual healthcare assistant?
The risks concentrate in compliance paperwork, commitment terms and access, and all three are settled before anybody starts work.
- BAA versus HIPAA training. A Business Associate Agreement is a contract allocating liability for a breach. "HIPAA-trained" describes a person who sat a course. Ask which you are getting, in writing.
- Commitment before certainty. Terms run from cancel-anytime to a 3-month minimum at 20 hours a week. Match the term to how sure you are.
- Time zone against your day. Ask for the shift pattern, not the delivery country.
- Access scope. Grant the minimum systems access the role needs and review it quarterly.
- Replacement terms. Ask how a failed match is handled and at what cost. MEDVA states a free replacement; most do not address it.
How much do virtual healthcare assistants cost?
Four firms publish rates. Hello Rache is $9.50 an hour, cancel anytime. HelpSquad Health is $8 to $10 an hour for back-office work and $10 to $13 for patient-facing, with a BAA and virtual desktop included, but a 20 hours a week minimum on a rolling 3-month term. Staffingly is $399 a week per person for 45 hours, falling to $299 at ten or more, under $9 an hour at the top tier. Honest Taskers is $10.00 to $12.65 an hour with no minimum. Everyone else on this list quotes on request. For context, a medical secretary or administrative assistant earned a median $22.08 an hour, about $45,930 a year, according to the U.S. Bureau of Labor Statistics May 2025 wage data for secretaries and administrative assistants. MyOutDesk, a generalist with a healthcare claim, publishes $1,988 a month full time for comparison. Converted to cost per hour the published range across this market runs from under $9 to about $13, which is a narrow band, and that is the point: price is not where these firms differ most. Rates were checked on August 24, 2026 and change often. For rate context, see how much a virtual medical assistant costs in 2026.
What should you look for in a virtual healthcare assistant company?
Published pricing, a signed BAA, an exit, and third-party validation of the compliance claim.
- A published rate. Four of eleven publish one. An undisclosed rate means the compliance terms get negotiated alongside the money.
- A signed Business Associate Agreement. Five state one. Training claims are not equivalent.
- A commitment you can exit. Cancel-anytime and month-to-month both exist here. Do not sign a quarter to test an idea.
- Third-party validation. Honest Taskers via Accountable, MEDVA via Compliancy Group, Staffingly and Neolytix via audited standards.
- Role range against your gaps. If you have three gaps, a provider covering all three beats three vendors.
How do you hire a virtual healthcare assistant?
Start by writing down the tasks and marking which touch patient data, because that single distinction removes several firms.
- List the tasks you would hand over in week one, with the system each requires.
- Mark which touch protected health information, which decides whether a BAA is mandatory.
- Shortlist on published pricing, stated BAA and exit terms before reading any quality claims.
- Get the BAA signed and least-privilege access configured before the first shift.
- Review at four weeks against the task list rather than against an impression.
For a fuller hiring walkthrough, read how to hire a virtual medical assistant.
Methodology and sources
We read each company's own website on August 24, 2026, recording role range, the HIPAA and Business Associate Agreement position exactly as each firm words it, published pricing, commitment terms, and the facts each firm publishes about itself. Wage context is from the U.S. Bureau of Labor Statistics May 2025 Occupational Employment and Wage Statistics. Business Associate Agreement obligations are set by the HIPAA Privacy and Security Rules. Where a company didn't publish a fact we marked it "not publicly listed"; practice counts, retention rates and savings claims are company-reported and were not independently audited. Portiva was excluded because its site redirects to a domain that refuses automated requests.
Related healthcare staffing guides
The fastest way to narrow this market is to decide which tasks touch patient data, because that turns a list of eleven into a list of five. Our explainer on what a virtual medical assistant is covers the scope a remote hire can own in a practice and where a Business Associate Agreement becomes mandatory.