Last updated: 2026-09-26

Last updated: 2026-09-26

A mental health virtual assistant is a remote administrative professional who handles intake paperwork, scheduling, insurance verification and portal messages for a therapy or psychiatry practice, without giving clinical advice.

A mental health virtual assistant job description is a written posting that defines a remote administrative role in a behavioral health practice, listing intake, scheduling, benefit verification and documentation duties beside the clinical limits the role can't cross.

A mental health virtual assistant uses the practice's own systems, such as a behavioral health EHR, intake and e-signature forms, a scheduling calendar, a telehealth platform, the client portal and the billing queue, under permissions the practice grants.

A mental health virtual assistant is a remote administrative professional who runs a therapy or psychiatry practice's intake, verification, scheduling and authorisation paperwork, and routes every clinical question to the treating clinician.