A medical coder in eClinicalWorks reviews encounters a provider already documented, checks the diagnosis and procedure codes attached at the visit against what the note supports, queries the provider where it does not, and clears the charge for billing.

A virtual assistant works in eClinicalWorks through a login your practice creates inside its own instance, booking visits, verifying eligibility, and working claims. Here's how remote access, tasks, and training fit together for a medical office.