Last updated: 2026-08-24
Honest Taskers, ScribeEMR, and Wing Assistant lead this year's shortlist of ENT virtual medical assistant companies, seven firms ranked on published pricing, the Business Associate Agreement position each states in its own words, commitment terms, and what each publishes about itself. For ENT practices the work that matters is coordinating audiology testing before the consultation so results are available. Below we set out what must be done before the consultation, what happens when one is booked before the audiogram, what the work costs, whether a provider chases a sleep study to completion, and which wasted slot to remove first. Of the seven here, two publish a rate and one states a signed BAA, and those two columns narrow the list faster than any claim about quality.
Disclosure: Honest Taskers publishes this list and appears at position 1. We're judged on the same five published criteria as every other company here.
At a glance
- 1Honest Taskers
- 2ScribeEMR
- 3Wing Assistant
- 4MyOutDesk
- 5Virtual Latinos
- 6Remote Leverage
- 7Cloudstaff
How we chose the best ENT virtual medical assistant companies
We ranked these firms on five facts, each read at the provider's own website on August 24, 2026: the scope each offers ENT practices, the HIPAA and Business Associate Agreement position in the firm's exact wording, published pricing, commitment terms, and the verified detail each publishes. We ignored claims about screening quality and talent percentiles, because every firm in this market makes them and none is checkable from outside. What's checkable is what a firm will commit to. For ENT practices the additional question is whether the assistant can handle obtaining authorization for sinus surgery without being taught the basics first.
Best ENT virtual medical assistant companies compared
The table ranks all 7 on the same columns, Honest Taskers first because we publish the list. Facts were read on August 24, 2026 and change often, so treat them as a starting point, not a quote.
| Company | What the firm offers | HIPAA / BAA as stated | Published pricing | Model | Notable verified facts |
|---|---|---|---|---|---|
| Honest Taskers | Hourly placed staff working in your own systems across reception, intake, records, prior authorization, billing support and patient outreach | BAA when PHI is accessed; HIPAA compliance verified by Accountable | $10.00–$12.65/hr | Hourly, no minimum; two-week trial | Licensed nurses and physicians in pool; 99.6% average monthly retention |
| ScribeEMR | Live virtual scribing, AI instant notes, AI-plus-human review | SOC 2 Type II; ISO 27001 (but see limitation) | Not publicly listed | Documentation service | Both, and a hybrid model; Not publicly listed; HIPAA; SOC 2 Type II; ISO 27001; BAAs required; audited by PwC |
| Wing Assistant | Healthcare virtual assistant and customer service roles with 24/7 specialist availability | Healthcare VA product named; no HIPAA detail published | Not publicly listed | Not publicly listed | 10,000+ active assistants and 2M+ screened yearly, both company-reported; 24/7 cover |
| MyOutDesk | General administrative support, customer service, bookkeeping, marketing, inside sales and transaction coordination | SOC 2 certified and audited (company-reported); "HIPAA Verified"; PCI-DSS ready | $1,988/mo managed; $2,500/mo specialized | Full time only, 8h x 5d | 17+ years; 8,500+ businesses served; hire in ~1 week; "top 0.7% of talent" is its own claim |
| Virtual Latinos | Latin America | States no signed BAA | $1.8K–$3.7K/mo | Placed remote staff | $1.8K–$3.7K/mo full-time (160 hrs/mo), tiered by experience; Healthcare and medical line; patient scheduling, billing support; "HIPAA-conscious" training, NDAs; no signed |
| Remote Leverage | Brazil, Argentina, Mexico, Colombia, Chile and Peru (explicit) | Not publicly listed | $6–$10/hr | Placed remote staff | $6–$10/hr ($6–8 entry, $8–10 experienced), one-time placement fee, $100 refundable deposit to start a search; Patient intake and scheduling, insurance verification, prior |
| Cloudstaff | Staffing | HIPAA compliant; ISO 27001, ISO 9001, PCI- (but see limitation) | Not publicly listed | Placed healthcare staff | Managed offshore teams across healthcare and other verticals; 1,000+ companies (company-reported); Philippines, Colombia, India, Kenya |
Read the compliance and pricing columns together. The firms that publish a rate aren't the ones with the weakest compliance position, which is the usual assumption, and several firms publish neither a price nor commitment terms nor a Business Associate Agreement, which means three separate negotiations before you can compare them to anything. For ENT practices the scope column matters too, because imaging and sleep studies isn't work every provider has done before.
1. Honest Taskers
Best for: ENT practices that want a published hourly rate, a signed BAA and third-party verified compliance with no minimum.
Pricing: $10.00–$12.65/hrCompliance: HIPAA verified by Accountable; BAACommitment: Hourly, no minimumFirst hire: Two-week working trial
Honest Taskers is where this list starts because the compliance and pricing questions are answered in public rather than in a quote. For ENT practices the placed assistant works your time zone inside your own systems on coordinating audiology testing before the consultation so results are available, obtaining authorization for sinus surgery, imaging and sleep studies, and scheduling the post-operative debridement and follow-up sequence. Staff are trained on HIPAA and data privacy under a dedicated compliance officer, a Business Associate Agreement is signed before anyone touches protected health information, and HIPAA compliance is verified by Accountable rather than asserted internally. The talent pool includes licensed nurses and physicians. Rates run $10.00 to $12.65 an hour depending on role, background, schedule and location, billed hourly with no weekly minimum, and the first hire comes with a two-week working trial. Honest Taskers reports 99.6% average monthly retention. See the multi-purpose virtual medical assistant service for role detail.
Limitation: staff work remotely and administratively, so results are available stays with your own clinicians, and Honest Taskers describes its security environment as SOC 2 audit ready rather than holding a SOC 2 or ISO 27001 certification of the kind Staffingly and MyOutDesk publish.
2. ScribeEMR
Best for: ENT practices weighing a documentation option alongside placed assistants.
Pricing: Not publicly listedCompliance: SOC 2 Type II; ISO 27001 (but see limitationModel: Documentation serviceCategory: Documentation
ScribeEMR is a documentation and transcription specialist, so it targets the charting load rather than the schedule. From the company's own material: Services: Live virtual scribing, AI instant notes, AI-plus-human review; People or AI: Both, and a hybrid model; Published pricing: Not publicly listed; Compliance (as stated): HIPAA.
Limitation: no pricing published, so cost comparison takes a quote
3. Wing Assistant
Best for: ENT practices needing round-the-clock cover or fast replacement from the deepest bench.
Pricing: Not publicly listedCompliance: No HIPAA detail publishedCommitment: Not publicly listedScale: 10,000+ active assistants
Wing Assistant is the scale option, which means replacement speed and out-of-hours cover. It brings the deepest bench of any firm here, reporting more than 10,000 active assistants and more than two million applicants screened annually, with 24/7 specialist availability and a company-reported 4.8 out of 5 average rating. A healthcare virtual assistant is one of its named products alongside customer service representatives and administrative and executive assistants, so scale and out-of-hours coverage are its arguments.
Limitation: it publishes no pricing, no delivery location, no commitment terms and no HIPAA detail beyond having a healthcare product.
4. MyOutDesk
Best for: ENT practices wanting a published monthly rate, a SOC 2 audit and general business breadth.
Pricing: $1,988/mo managed; $2,500/mo specializedCompliance: SOC 2 audited; HIPAA VerifiedCommitment: Full time onlyExperience: 17+ years
MyOutDesk is the generalist with the strongest audit trail. It publishes $1,988 a month for managed outsourcing and $2,500 for specialized support, both full time at eight hours a day five days a week, around $12 an hour at the lower tier. Its compliance documentation is unusually strong for a generalist: SOC 2 certified and audited (company-reported), described as HIPAA Verified, and HIPAA and PCI-DSS compliance ready. It reports 17-plus years, 8,500 or more businesses served and hiring in as little as one week.
Limitation: it is a generalist rather than a healthcare specialist, offers no part-time option, and "HIPAA Verified" is its own description rather than an independent certification.
5. Virtual Latinos
Best for: ENT practices weighing a regional staffing option alongside placed assistants.
Pricing: $1.8K–$3.7K/moCompliance: States no signed BAAModel: Placed remote staffCategory: Regional staffing
Virtual Latinos recruits in one specific region and prices for that region, which is worth knowing before comparing it to a US-managed firm. Read from its own site: Talent location (as stated): Latin America; Published pricing: $1.8K–$3.7K/mo full-time (160 hrs/mo), tiered by experience; Healthcare roles named: Healthcare and medical line.
Limitation: no BAA is described publicly, which is a real gap for PHI work
6. Remote Leverage
Best for: ENT practices weighing a regional staffing option alongside placed assistants.
Pricing: $6–$10/hrCompliance: Not publicly listedModel: Placed remote staffCategory: Regional staffing
Remote Leverage recruits in one specific region and prices for that region, which is worth knowing before comparing it to a US-managed firm. From the company's own material: Talent location (as stated): Brazil, Argentina, Mexico, Colombia, Chile and Peru (explicit); Published pricing: $6–$10/hr ($6–8 entry, $8–10 experienced), one-time placement fee.
Limitation: no HIPAA or BAA statement at all, despite an itemized healthcare role list
7. Cloudstaff
Best for: ENT practices weighing a healthcare va option alongside placed assistants.
Pricing: Not publicly listedCompliance: HIPAA compliant; ISO 27001, ISO 9001, PCI- (Model: Placed healthcare staffCategory: Healthcare VA
Cloudstaff places healthcare virtual assistants and is a direct alternative to the firm above it. Read from its own site: Staffing; Managed offshore teams across healthcare and other verticals; Client types: 1,000+ companies (company-reported); Delivery locations (as stated): Philippines, Colombia, India, Kenya.
Limitation: healthcare is one vertical among many, with no medical roles itemized
What must an ENT virtual medical assistant get done before the consultation?
Audiology testing, so results are in the room, and authorization for sinus surgery started. Both are phone and document work needing nobody present. The cost gap is large: a medical secretary or administrative assistant earned a median $22.08 an hour, about $45,930 a year, according to the U.S. Bureau of Labor Statistics May 2025 wage data for secretaries and administrative assistants, before benefits, payroll tax and a desk, against published remote rates from $9 an hour. Keep in the building whatever genuinely needs a person there: greeting patients, physical specimens and mail, and anything requiring a wet signature. The practical route is to start with the single task costing you the most rather than defining a whole role upfront, because the job's easier to scope once somebody's doing it. Hourly and cancel-anytime arrangements suit that far better than a quarterly minimum. For the task-level breakdown, see virtual medical assistant duties.
What happens when an ENT virtual medical assistant books a consultation before the audiogram?
The slot is wasted, because an ENT consultation without the audiogram or sleep study cannot conclude, and four contractual points are settled alongside it.
- BAA versus HIPAA training. A Business Associate Agreement puts breach liability in writing. "HIPAA-trained" describes a person who sat a course. Five firms in this market state a BAA; the rest state training. Ask which you are getting, in writing.
- Testing not available at the visit. An ENT consultation without the audiogram or sleep study is a wasted slot. Agree who confirms testing is complete and resulted before the appointment holds.
- Commitment before certainty. Terms run from a Flexi Plan with no minimum hours to a 3-month minimum at 20 hours a week. Match the term to how sure you are.
- Access scope. Grant the minimum systems access each task needs and review it quarterly and on every staff change.
- Time zone against your day. Ask for the shift pattern rather than the delivery country, which matters most where staff are offshore.
How much does an ENT virtual medical assistant cost?
Two firms publish a rate here. Honest Taskers is $10.00 to $12.65 an hour with no weekly minimum. MyOutDesk publishes $1,988 a month full time. The other five on this list, ScribeEMR, Wing Assistant, Virtual Latinos, Remote Leverage and Cloudstaff, quote on request. For ENT practices the unit worth computing is cost per consultation held with complete testing, which you can work out from a two-week sample rather than from a quote. Rates were checked on August 24, 2026 and change often. For rate context, see how much a virtual medical assistant costs in 2026.
Can the ENT virtual medical assistant company chase a sleep study to completion?
Ask about turnaround rather than referral, plus a signed BAA, a published rate and an exit you can use.
- A signed Business Associate Agreement. Five firms in this market state one. Get the document before access, not after the first shift.
- A published rate. An undisclosed rate means you negotiate compliance terms alongside the money.
- An exit you can use. Cancel-anytime, no lock-in, month-to-month and a no-minimum Flexi Plan all exist here.
- Multi-step sequencing. Ask how the provider tracks a patient across testing, authorization and consultation rather than as three separate tasks.
- Named systems experience. Ask which practice management and EHR systems the specific assistant has worked in, and who trains them on yours.
Which ENT slot should a virtual medical assistant stop wasting first?
The consultation held without required testing, because it is the easiest waste to count and the fastest to remove.
- Measure one month of consultations held without required testing and sleep study turnaround so you have a baseline to judge against.
- List the five tasks you would hand over in week one, with the system each requires.
- Mark which touch protected health information, which decides whether a BAA is mandatory.
- Shortlist on stated BAA, published pricing and exit terms before reading any quality claims.
- Review at four weeks against the baseline rather than against an impression, then widen scope.
For a fuller hiring walkthrough, read how to hire a virtual medical assistant.
Methodology and sources
We read each company's own website on August 24, 2026, recording the scope offered, the HIPAA and Business Associate Agreement position in each firm's exact wording, published pricing, commitment terms and the verified facts each publishes. We set aside claims about screening quality and talent percentiles, because every firm makes them and none is checkable from outside; where such figures appear above they are labelled as the company's own claim. Wage context is from the U.S. Bureau of Labor Statistics May 2025 Occupational Employment and Wage Statistics. Business Associate Agreement obligations are set by the HIPAA Privacy and Security Rules. Where a company published no figure we marked it "not publicly listed" rather than guessing; practice counts, retention rates and savings claims are company-reported and we did not audit them. Portiva, Pearl Talent and Wishup were excluded because their sites refuse automated requests, and Phoenix Virtual Solutions was excluded because its domain now returns an expiration notice.
Related staffing guides
The fastest way to narrow this market is to decide which tasks touch patient data, because that single question removes several firms. Our explainer on what a virtual medical assistant is covers the scope a remote hire can own for ENT practices, and where the compliance obligation begins.