Last updated: 2026-08-12
Honest Taskers, MedVA, and My Mountain Mover lead this year's shortlist of orthopedics virtual medical assistant companies, thirteen healthcare-focused staffing firms ranked on how they surgery scheduling, imaging bookings, MRI and durable medical equipment prior authorizations, and referral intake, all in your time zone and under a signed BAA. The companies here staff your office with remote people, not scheduling software or an AI phone bot. Below we set out which work gets covered all day, how an imaging-order error is avoided, how these companies price their services, whether a provider has ordered imaging in your system, and which order to check first.
Disclosure: Honest Taskers publishes this list and appears at position 1. We're judged on the same five published criteria as every other company here.
At a glance
- 1Honest Taskers
- 2MedVA
- 3My Mountain Mover
- 4HelpSquad Health
- 5Portiva
- 6Hello Rache
- 7Pearl Talent
- 8Virtual Nurse Rx
- 9CareVMA Health
- 10Wishup
- 11Neolytix
- 12VMeDx
- 13Global Medical Virtual Assistants
How we chose the best orthopedics virtual medical assistant companies
We ranked these companies on five facts, each checked at the provider's own website on August 12, 2026. Those facts are healthcare specialization, talent location, published hourly pricing, the orthopedic office tasks they say they cover, and HIPAA posture. Orthopedic support work means surgery and imaging scheduling, prior authorization for MRI, procedures, and durable medical equipment, referral management, new-patient intake, insurance verification, and records collection, so we weighted firms that name those tasks. Blank facts read "not publicly listed" instead of a guess, and we flag any company that leans on general admin rather than clinical-adjacent orthopedic workflows.
Best orthopedics virtual medical assistant companies compared
The table ranks all 13 on the same columns, Honest Taskers first because we publish the list. Rates were checked August 12, 2026 and change often, so treat them as a starting point, not a quote.
| Company | Healthcare focus | Talent location | Published hourly rate | Orthopedics support (as stated) | HIPAA posture (as stated) |
|---|---|---|---|---|---|
| Honest Taskers | Yes | US clients; recruiting in the Philippines, Latin America, India and Pakistan | $10.00–$12.65/hr | Surgery and imaging scheduling, MRI and DME prior authorization, referrals, intake, insurance verification | HIPAA-trained; compliance verified by Accountable; BAA when PHI; SOC 2 audit-ready |
| MedVA | Yes | Philippines | Not publicly listed | Scheduling, prior authorization, patient communication across specialties | HIPAA-trained; SOC 2-monitored systems |
| My Mountain Mover | Yes | Not publicly listed | Not publicly listed | Managed front-office, scheduling, authorization support | Signed BAA; in-house HIPAA officer |
| HelpSquad Health | Yes (plus general) | Philippines and India; US-managed | $10–$13/hr patient-facing | Scheduling, prior authorization, patient intake | Company-level BAA; HIPAA virtual desktop |
| Portiva | Yes | Philippines | $10/hr | Scheduling, insurance verification, prior authorization | HIPAA-trained |
| Hello Rache | Yes | Philippines | $9.50/hr flat | Scheduling, patient calls, records | HIPAA-trained |
| Pearl Talent | Yes (plus general) | Latin America and Philippines | $9.95/hr, or from $3,000/mo | Patient intake, coordination, referral management | Compliance managed |
| Virtual Nurse Rx | Yes (RN-staffed) | US-served | ~$12–$15/hr | RN-staffed patient calls and clinical questions | HIPAA-trained |
| CareVMA Health | Yes | Not publicly listed | From $9/hr | Scheduling and front-office support | HIPAA-trained (company-reported) |
| Wishup | General, with a healthcare option | India-primary; US option | $1,299–$1,999/mo | Appointment booking, records requests, general admin | HIPAA and PHI-trained |
| Neolytix | Yes | Not publicly listed (headquarters Chicago) | Not publicly listed | Virtual assistants alongside RCM and credentialing (as stated) | ISO 27001 certified; HIPAA compliance stated |
| VMeDx | Yes | Philippines | $10/hr | Scheduling, insurance verification, admin coordination (as stated) | HIPAA-trained |
| Global Medical Virtual Assistants | Yes | Philippines | Not publicly listed (flat weekly rate) | Medical admin support (confirm orthopedic workflows) | Company-reported HIPAA training program; BAAs referenced |
A pattern shows up fast. Most staff orthopedic support from the Philippines at $9 to $13 an hour, a few add Latin America for daytime US phone and scheduling coverage, and only a handful put a signed BAA on the record for the staff who touch imaging orders and prior authorizations.
1. Honest Taskers
Best for: orthopedic practices that want a full remote office, from surgery scheduling to MRI prior authorization, staffed by healthcare-trained people including licensed nurses.
Pricing: $10.00–$12.65/hrLocation: US clients; PH, LatAm, India and Pakistan recruitingModel: Managed staffingFirst hire: Two-week working trial
Honest Taskers is a healthcare-focused virtual staffing company that runs the back and front office for US orthopedic, surgical, and specialty practices. Its orthopedics virtual medical assistants handle surgery and imaging scheduling, prior authorization for MRI, procedures, and durable medical equipment, referral management, new-patient intake, insurance verification, records collection, and patient portal messages in your EHR, from Epic and eClinicalWorks to athenahealth, NextGen, and Modernizing Medicine. Candidates are trained on HIPAA and data privacy under a dedicated compliance officer, work in your time zone, and sign a Business Associate Agreement when they'll access PHI, with HIPAA compliance verified by Accountable. The talent pool includes licensed nurses and physicians, rates begin around $10 per hour and range up to about $12.65 depending on role, background, schedule, and location, and every client gets a Customer Success Advocate plus a two-week working trial with their first hire. Honest Taskers reports 99.6% average monthly retention, so the person managing your prior authorizations stays consistent. See the full virtual medical assistant service for role details.
Limitation: not the lowest hourly rate on this list.
2. MedVA
Best for: busy orthopedic offices that want a managed team for scheduling and authorizations rather than a self-serve hire.
Pricing: Not publicly listedLocation: PhilippinesModel: Managed + account managerTrial: Not publicly listed
MedVA was founded by physicians and places medical virtual assistants for scheduling, prior authorization, and patient communication across many specialties, orthopedics among them. Its assistants are HIPAA-trained and work inside what the company calls SOC 2-monitored systems, with a dedicated account manager on every relationship.
Limitation: no public pricing.
3. My Mountain Mover
Best for: orthopedic groups that want a signed BAA and a named compliance owner on imaging and DME workflows.
Pricing: Not publicly listedLocation: Not publicly listedModel: ManagedTrial: Not publicly listed
My Mountain Mover places managed medical virtual assistants for front-office support, scheduling, and authorization tasks across clinics and specialty practices. Its compliance posture stands out, with a signed Business Associate Agreement for every healthcare client and an in-house HIPAA compliance officer.
Limitation: neither pricing nor talent location is published.
4. HelpSquad Health
Best for: orthopedic practices that want a US-held BAA for the staff running prior authorizations and intake.
Pricing: $10–$13/hr patient-facingLocation: PH + India; US-managedModel: Managed staffingTrial: Not publicly listed
HelpSquad Health runs managed virtual assistants with US oversight from Doylestown, Pennsylvania, staffing patient-facing roles from the Philippines. Scheduling, prior authorization, and patient intake run about $10 to $13 an hour, and every rate includes a company-level BAA held with HelpSquad plus a HIPAA virtual desktop.
Limitation: 20 hours a week minimum on a three-month term.
5. Portiva
Best for: practices that want to test a scheduling and insurance-verification hire at $10 an hour.
Pricing: $10/hrLocation: PhilippinesModel: Managed/offshoreTrial: 7-day (company-reported)
Portiva places HIPAA-trained remote staff from the Philippines for scheduling, insurance verification, and prior authorization at $10 an hour. It's one of the few here to advertise a short trial, a company-reported 7 days with no long-term contract, and its assistants are background-checked with HIPAA training certificates.
Limitation: offshore-only staffing from a single country.
6. Hello Rache
Best for: solo and small orthopedic practices that want a flat, low-cost assistant from nurse-background staff.
Pricing: $9.50/hr flatLocation: PhilippinesModel: Dedicated/managedTrial: Not publicly listed
Hello Rache staffs dedicated healthcare virtual assistants from the Philippines, many of them licensed nurses, for work like scheduling, patient calls, and records. Pricing is a flat $9.50 an hour with no contracts and cancel-anytime terms, and assistants complete HIPAA training and stay paired with the same practice rather than rotating.
Limitation: the Business Associate Agreement isn't described publicly, so confirm it in writing.
7. Pearl Talent
Best for: practices that want Latin America time-zone overlap for daytime intake and referral coordination.
Pricing: $9.95/hr or $3,000/moLocation: Latin America + PhilippinesModel: Managed servicesTrial: Not publicly listed
Pearl Talent staffs patient intake specialists and coordinators from Latin America and the Philippines, with strong US time-zone overlap from the Latin America pool for daytime referral and scheduling coverage. Pricing starts around $9.95 an hour, or from $3,000 a month on a managed model that covers payroll and compliance, and candidates go through medical terminology assessments before placement.
Limitation: it also serves non-healthcare clients, so confirm healthcare depth.
8. Virtual Nurse Rx
Best for: practices that want a clinically fluent voice for pre-op and post-op patient questions.
Pricing: ~$12–$15/hrLocation: US-servedModel: Managed staffingTrial: Not publicly listed
Virtual Nurse Rx staffs assistants who are registered nurses, which suits orthopedic practices that want someone comfortable with clinical questions around surgery and recovery. Assistants complete HIPAA training and work directly in the practice's systems in real time.
Limitation: the highest hourly rate here, at roughly $12 to $15.
9. CareVMA Health
Best for: practices that want a fast scheduling match at a low entry rate.
Pricing: From $9/hrLocation: Not publicly listedModel: Fully managedTrial: Not publicly listed
CareVMA Health provides fully managed virtual assistants from $9 an hour for scheduling and front-office support, and advertises a match in about 48 hours. Its assistants are described as trained on common EHR platforms, which the company says shortens ramp time.
Limitation: talent location isn't stated publicly.
10. Wishup
Best for: orthopedic practices that need appointment and records coordination plus general business admin from one assistant.
Pricing: $1,299–$1,999/moLocation: India-primary; US optionModel: ManagedTrial: Not publicly listed
Wishup is a general virtual assistant company with a healthcare option, so its HIPAA and PHI-trained assistants can cover appointment booking, records requests, and inbox work alongside general business admin. Healthcare plans run roughly $1,299 a month for 80 hours up to $1,999 for a full 160 hours, with a US-based option at a higher rate and a dedicated VA manager.
Limitation: it's a generalist, not a healthcare-only firm.
11. Neolytix
Best for: orthopedic groups that want assistants and revenue cycle work bought from the same firm
Pricing: Not publicly listedLocation: Chicago headquartersModel: Outsourced functionTrial: Not publicly listed
Neolytix states RCM, billing, coding audit, CVO credentialing, provider enrollment, licensing and virtual assistants as one service line, and reports 270-plus organizations across 31 specialties and 40 states with explicit small-practice and mid-market tiers. It is ISO 27001 certified, which only two firms on this list can say.
Limitation: no published pricing, so comparing on cost takes a quote
12. VMeDx
Best for: practices that want a flat $10-an-hour hire for scheduling and authorization paperwork.
Pricing: $10/hrLocation: PhilippinesModel: Managed/offshoreTrial: Not publicly listed
VMeDx places HIPAA-trained virtual medical assistants from the Philippines at $10 an hour for scheduling, insurance verification, and admin coordination, which covers a good share of an orthopedic front desk (as stated). The flat rate matches Portiva's, so the choice usually comes down to the candidate you interview and how much prior-authorization follow-up they've already done.
Limitation: offshore-only staffing from a single country.
13. Global Medical Virtual Assistants
Best for: orthopedic groups that want a full-time healthcare-only assistant and don't need part-time hours.
Pricing: Not publicly listedLocation: PhilippinesModel: Full-time managedTrial: Not publicly listed
Global Medical Virtual Assistants is a healthcare-only firm recruiting from the Philippines, and every professional goes through a company-reported HIPAA training program, with Business Associate Agreements referenced in its compliance materials. It bills a flat weekly rate per specialist, though the figure isn't published, so budgeting starts with a quote.
Limitation: full-time only at 40 hours a week, with no part-time option.
Which orthopedics work can a virtual medical assistant cover all day?
Scheduling, prior authorization and intake, which is most of what an orthopedics front office does and none of what a clinician should. An in-house medical assistant earned about $45,690 a year, roughly $21.97 an hour before benefits, according to the U.S. Bureau of Labor Statistics May 2025 wage data for medical assistants, while the offshore-focused firms here run $9 to $15 an hour. A medical answering service only takes messages after hours and doesn't work in your EHR, and an AI phone bot can't chase an MRI authorization or sort a durable medical equipment order. Don't hire a virtual assistant company if you only need overnight message-taking, since a dedicated answering service is cheaper for that narrow job. The reason orthopedic practices delegate this work is the same reason they delegate charting: the American Medical Association's work on administrative burden ties excessive front-office and EHR tasks to physician burnout, and moving scheduling and authorizations off your clinical team hands time back.
How does an orthopedics virtual medical assistant avoid an imaging-order error?
By confirming laterality and study type against the order every time, because an imaging-order error is the failure specific here, alongside PHI exposure and denied authorizations.
- PHI on imaging and records. Ask for the signed BAA and the device and network controls, since an assistant handling MRI orders and records sees protected health information all day.
- Denied or delayed authorizations. Ask how the company tracks MRI, procedure, and DME prior authorizations, because a missed authorization delays surgery and stalls revenue.
- Turnover and continuity. Ask about retention, since a new assistant every few months resets your scheduling rules and payer knowledge.
- EHR and imaging-system fit. Ask which candidates have used your practice management and imaging systems, such as athenahealth, eClinicalWorks, NextGen, or Modernizing Medicine.
- Referral and intake accuracy. Ask how the company confirms referral details and new-patient records before the visit, since a bad intake shows up in the exam room.
How do orthopedics virtual medical assistant companies price their services?
Orthopedics virtual medical assistant companies price their services three main ways, by a flat hourly rate, a managed monthly plan, or a custom quote. Hourly staffing on this list runs from Hello Rache at $9.50 and CareVMA from $9, up to Virtual Nurse Rx at roughly $12 to $15 for registered nurses, with managed monthly plans like Wishup's landing near $1,300 to $2,000 for full-time hours (rates checked August 2026). Honest Taskers sits mid-range, beginning around $10 per hour and reaching about $12.65 depending on role, background, schedule, and location. Compared with an in-house salary near $45,690 a year plus benefits, a remote assistant is the lower-overhead option, and price tracks talent location, hours of coverage, and the level of managed oversight. For the full breakdown, see how much a virtual medical assistant costs.
Has the orthopedics virtual medical assistant company ordered imaging in your system?
Ask which system and how it checks the order, then weigh HIPAA posture, scheduling experience and pricing you can budget against.
- Orthopedic workflow experience. A firm that names surgery scheduling, MRI and DME prior authorization, and referral management, such as MedVA or HelpSquad, ramps faster than a general agency. See how a virtual assistant handles prior authorization to scope the role.
- HIPAA posture in writing. Look for HIPAA training plus a signed Business Associate Agreement when the assistant handles imaging orders and records, and ask each company to put its safeguards in writing.
- Your EHR and imaging stack. Confirm experience with your practice management, EHR, and imaging systems.
- Time-zone and hours coverage. Know whether staff work your patients' clock, and whether you need bilingual coverage.
- Dated, published pricing. A rate with a date beats a vague promise of savings.
Which orthopedics order should a virtual medical assistant check first?
Imaging, because a wrong study means a repeat appointment and a repeat authorization.
- List the tasks to delegate first, such as surgery scheduling, MRI prior authorization, referral management, and intake.
- Shortlist firms whose orthopedic workflow experience, talent location, and HIPAA posture fit your practice.
- Interview one or two candidates and confirm EHR and imaging-system experience.
- Sign a Business Associate Agreement before anyone touches patient data.
- Run a trial, then onboard with clear scheduling rules, payer lists, and escalation paths.
For a fuller walkthrough, read how to hire a virtual medical assistant.
Methodology and sources
We verified each company at its own website on August 12, 2026, recording healthcare focus, talent location, published pricing, stated orthopedic support, and HIPAA posture. Wage context is from the U.S. Bureau of Labor Statistics May 2025 Occupational Employment and Wage Statistics. Hourly rates are volatile and were captured as dated points, not permanent quotes, so re-check before you buy. Where a company didn't publish a fact, we marked it "not publicly listed"; self-stated claims are labeled company-reported.
Related orthopedics virtual staffing guides
If you're still mapping the role to your practice, start with the work itself. Our guide to virtual medical assistant duties and responsibilities covers the day-to-day tasks a remote hire owns, from scheduling and prior authorization to intake and records, so you can decide which orthopedic workflows to hand off first.
Want to see where orthopedics fits among other practices using remote staff? Our overview of which medical specialties use virtual assistants walks through the scheduling, authorization, and coordination work these teams take on, which helps you confirm a candidate can step into your athenahealth, NextGen, or Modernizing Medicine setup without a long ramp.
Speak with Honest Taskers about building a remote orthopedic support team.