Last updated: 2026-08-12
Honest Taskers, MedVA, and My Mountain Mover lead this year's shortlist of wound care virtual medical assistant companies, thirteen healthcare-focused staffing firms ranked on how they book recurring visits, secure prior authorization for wound supplies, coordinate durable medical equipment, and run insurance checks, all in your time zone and under a signed BAA. The people here coordinate and schedule, not treat, so wound assessment, debridement decisions, and clinical judgment stay with your licensed clinician. Below we set out what gets handled between dressings, who may see a wound photograph, how these companies price their services, whether a provider handles a supply order, and which authorization to chase first.
Disclosure: Honest Taskers publishes this list and appears at position 1. We're judged on the same five published criteria as every other company here.
At a glance
- 1Honest Taskers
- 2MedVA
- 3My Mountain Mover
- 4HelpSquad Health
- 5Portiva
- 6Virtual Nurse Rx
- 7Hello Rache
- 8Pearl Talent
- 9CareVMA Health
- 10Wishup
- 11Wellbox
- 12VMeDx
- 13Global Medical Virtual Assistants
How we chose the best wound care virtual medical assistant companies
We ranked these companies on five facts, each checked at the provider's own website on August 12, 2026. Those facts are healthcare specialization, talent location, published hourly pricing, the wound-care tasks they say they cover, and HIPAA posture. Wound care support means scheduling recurring visits, prior authorization for wound supplies, hyperbaric oxygen therapy, and durable medical equipment, insurance verification, new-patient intake, referral coordination, and patient portal work, so we weighted firms that name those administrative tasks. Blank facts read "not publicly listed" instead of a guess, and we note that a wound care assistant coordinates and schedules only, since debridement decisions and clinical judgment stay with your licensed clinician.
Best wound care virtual medical assistant companies compared
The table ranks all 13 on the same columns, Honest Taskers first because we publish the list. Rates were checked August 12, 2026 and change often, so treat them as a starting point, not a quote.
| Company | Healthcare focus | Talent location | Published hourly rate | Wound care support (as stated) | HIPAA posture (as stated) |
|---|---|---|---|---|---|
| Honest Taskers | Yes | US clients; recruiting in the Philippines, Latin America, India and Pakistan | $10.00–$12.65/hr | Visit scheduling, supply and DME prior authorization, insurance verification, intake | HIPAA-trained; compliance verified by Accountable; BAA when PHI; SOC 2 audit-ready |
| MedVA | Yes | Philippines | Not publicly listed | Scheduling, prior authorization, patient communication | HIPAA-trained; SOC 2-monitored systems |
| My Mountain Mover | Yes | Not publicly listed | Not publicly listed | Managed scheduling and coordination support | Signed BAA; in-house HIPAA officer |
| HelpSquad Health | Yes (plus general) | Philippines and India; US-managed | $8–$13/hr by role | Scheduling, intake, insurance verification | Company-level BAA; HIPAA virtual desktop |
| Portiva | Yes | Philippines | $10/hr | Scheduling, insurance verification, coordination | HIPAA-trained |
| Virtual Nurse Rx | Yes (RN-staffed) | US-served | ~$12–$15/hr | RN-staffed patient calls and coordination | HIPAA-trained |
| Hello Rache | Yes | Philippines | $9.50/hr flat | Scheduling and patient calls | HIPAA-trained |
| Pearl Talent | Yes (plus general) | Latin America and Philippines | $9.95/hr, or from $3,000/mo | Patient intake and coordination | Compliance managed |
| CareVMA Health | Yes | Not publicly listed | From $9/hr | Scheduling and coordination support | HIPAA-trained (company-reported) |
| Wishup | General, with a healthcare option | India-primary; US option | $1,299–$1,999/mo | Visit scheduling and eligibility checks with general admin | HIPAA and PHI-trained |
| Wellbox | Yes | Not publicly listed | Not publicly listed | Nurse-delivered chronic care management (as stated) | Not publicly listed |
| VMeDx | Yes | Philippines | $10/hr | Scheduling, insurance verification, patient communication | HIPAA-trained |
| Global Medical Virtual Assistants | Yes | Philippines | Not publicly listed (flat weekly rate) | Administrative coordination, confirm wound-care tasks in the interview | Company-reported HIPAA training program; BAAs referenced |
A pattern shows up fast. Most staff wound-care coordination from the Philippines at $9 to $13 an hour, a few add Latin America for daytime US overlap, and only a handful put a signed BAA on the record for the staff who touch patient supply orders and photo-intake records.
1. Honest Taskers
Best for: wound care and podiatry practices that want recurring-visit scheduling plus supply and DME prior authorization, staffed by healthcare-trained people including licensed nurses.
Pricing: $10.00–$12.65/hrLocation: US clients; PH, LatAm, India and Pakistan recruitingModel: Managed staffingFirst hire: Two-week working trial
Honest Taskers is a healthcare-focused virtual staffing company that runs the administrative side of wound care for US medical, podiatry, and specialty practices. Its virtual medical assistants schedule recurring wound-care visits, handle prior authorization for wound supplies, hyperbaric oxygen therapy, and durable medical equipment, verify insurance, run new-patient intake, support documentation and photo-intake as an administrative task, and coordinate referrals inside your EHR and patient portal, from Epic and eClinicalWorks to athenahealth. Wound assessment and debridement decisions stay with your clinician, so the assistant coordinates and schedules rather than making clinical calls. Candidates are trained on HIPAA and data privacy under a dedicated compliance officer, work in your time zone, and sign a Business Associate Agreement when they'll access PHI, with HIPAA compliance verified by Accountable. The talent pool includes licensed nurses and physicians, rates begin around $10 per hour and range up to about $12.65 depending on role, background, schedule, and location, and every client gets a Customer Success Advocate plus a two-week working trial with their first hire. Honest Taskers reports 99.6% average monthly retention, so the person managing your authorizations stays consistent. See the full virtual medical assistant service for role details.
Limitation: not the lowest hourly rate on this list.
2. MedVA
Best for: wound care practices that want a physician-founded team for scheduling and prior authorization across specialties.
Pricing: Not publicly listedLocation: PhilippinesModel: Managed + account managerTrial: Not publicly listed
MedVA was founded by physicians and places medical virtual assistants for scheduling, prior authorization, and patient communication across many specialties, which suits a wound clinic managing recurring visits and supply approvals. Its assistants are HIPAA-trained and work inside what the company calls SOC 2-monitored systems, with a dedicated account manager on every relationship.
Limitation: no public pricing.
3. My Mountain Mover
Best for: practices that want a signed BAA and a named compliance owner on supply orders and photo-intake records.
Pricing: Not publicly listedLocation: Not publicly listedModel: ManagedTrial: Not publicly listed
My Mountain Mover places managed medical virtual assistants for scheduling and coordination across clinics, dental, and behavioral health. Its compliance posture stands out, with a signed Business Associate Agreement for every healthcare client and an in-house HIPAA compliance officer, which matters when an assistant handles wound photos and durable medical equipment paperwork.
Limitation: neither pricing nor talent location is published.
4. HelpSquad Health
Best for: practices that want a US-held BAA for the staff running intake and insurance verification.
Pricing: $8–$13/hr by roleLocation: PH + India; US-managedModel: Managed staffingTrial: Not publicly listed
HelpSquad Health runs managed virtual assistants with US oversight from Doylestown, Pennsylvania, staffing patient-facing roles from the Philippines. Scheduling, patient intake, and insurance verification run about $8 to $13 an hour by role, and every rate includes a company-level BAA held with HelpSquad plus a HIPAA virtual desktop.
Limitation: 20 hours a week minimum on a three-month term.
5. Portiva
Best for: practices that want to test a coordination hire with a short trial at $10 an hour.
Pricing: $10/hrLocation: PhilippinesModel: Managed/offshoreTrial: 7-day (company-reported)
Portiva places HIPAA-trained remote staff from the Philippines for scheduling, insurance verification, and coordination at $10 an hour, which covers the recurring-visit and eligibility work a wound clinic runs daily. It's one of the few here to advertise a short trial, a company-reported 7 days with no long-term contract, and its assistants are background-checked with HIPAA training certificates.
Limitation: offshore-only staffing from a single country.
6. Virtual Nurse Rx
Best for: practices that want a clinically fluent voice coordinating wound-care calls.
Pricing: ~$12–$15/hrLocation: US-servedModel: Managed staffingTrial: Not publicly listed
Virtual Nurse Rx staffs assistants who are registered nurses, which suits practices that want someone comfortable with wound-care terminology on the phone while the clinician keeps every assessment and debridement decision. Assistants complete HIPAA training and work directly in the practice's systems in real time.
Limitation: the highest hourly rate here, at roughly $12 to $15.
7. Hello Rache
Best for: solo and small wound-care practices that want a flat, low-cost coordinator from nurse-background staff.
Pricing: $9.50/hr flatLocation: PhilippinesModel: Dedicated/managedTrial: Not publicly listed
Hello Rache staffs dedicated healthcare virtual assistants from the Philippines, many of them licensed nurses, for scheduling and patient calls. Pricing is a flat $9.50 an hour with no contracts and cancel-anytime terms, and assistants complete HIPAA training and stay paired with the same practice rather than rotating, which helps continuity on recurring wound visits.
Limitation: the Business Associate Agreement isn't described publicly, so confirm it in writing.
8. Pearl Talent
Best for: practices that want Latin America time-zone overlap for daytime intake and coordination.
Pricing: $9.95/hr or $3,000/moLocation: Latin America + PhilippinesModel: Managed servicesTrial: Not publicly listed
Pearl Talent staffs patient intake specialists and coordinators from Latin America and the Philippines, with strong US time-zone overlap from the Latin America pool for daytime scheduling and follow-up. Pricing starts around $9.95 an hour, or from $3,000 a month on a managed model that covers payroll and compliance, and candidates go through medical terminology assessments before placement.
Limitation: it also serves non-healthcare clients, so confirm healthcare depth.
9. CareVMA Health
Best for: practices that want a fast coordination match at a low entry rate.
Pricing: From $9/hrLocation: Not publicly listedModel: Fully managedTrial: Not publicly listed
CareVMA Health provides fully managed virtual assistants from $9 an hour for scheduling and coordination support, and advertises a match in about 48 hours. Its assistants are described as trained on common EHR platforms, which the company says shortens ramp time on portal and documentation work.
Limitation: talent location isn't stated publicly.
10. Wishup
Best for: small wound-care practices that need visit scheduling and insurance checks plus general admin from one assistant.
Pricing: $1,299–$1,999/moLocation: India-primary; US optionModel: ManagedTrial: Not publicly listed
Wishup is a general virtual assistant company with a healthcare option, so its HIPAA and PHI-trained assistants can book recurring visits, run eligibility checks, and keep the portal inbox moving alongside general business admin (as stated). Plans run roughly $1,299 a month for 80 hours up to $1,999 for a full 160 hours, with a US-based option at a higher rate and a dedicated VA manager.
Limitation: it's a generalist, not a healthcare-only firm.
11. Wellbox
Best for: wound care programs that want monthly nurse contact between visits
Pricing: Not publicly listedLocation: Not publicly listedModel: Nurse-delivered serviceTrial: Not publicly listed
Wellbox describes nurse-delivered chronic care management built on monthly nurse interactions for risk identification, patient engagement and preventative care. Wound care depends on what happens between appointments, which is the gap a monthly nurse call exists to close.
Limitation: no staff credentials, no pricing, and no HIPAA or BAA statement on the page
12. VMeDx
Best for: practices that want recurring-visit scheduling and insurance verification at a published $10 an hour.
Pricing: $10/hrLocation: PhilippinesModel: Managed/offshoreTrial: Not publicly listed
VMeDx places HIPAA-trained medical virtual assistants from the Philippines at a published $10 an hour for administrative support such as scheduling, insurance verification, and patient communication (as stated). That's the same flat rate Portiva publishes, so the choice between them usually comes down to candidate fit and how much of your authorization backlog each one will take on.
Limitation: offshore-only staffing from a single country.
13. Global Medical Virtual Assistants
Best for: clinics ready to staff a full-time coordinator who want a stated HIPAA training program behind the hire.
Pricing: Not publicly listed (flat weekly rate per specialist)Location: PhilippinesModel: Dedicated full-timeTrial: Not publicly listed
Global Medical Virtual Assistants staffs US healthcare practices with Philippines-based specialists and charges a flat weekly rate for each one, though the figure isn't published, so budgeting starts with a quote. Every professional completes a company-reported HIPAA training program, and BAAs are referenced in the company's compliance materials, which is worth pinning down in writing before anyone opens a chart holding wound photos and supply orders.
Specialists are placed for administrative support, so confirm in the interview which supply and durable medical equipment authorizations, recurring-visit scheduling, and referral coordination yours has run. The role is coordination, and wound assessment, debridement decisions, and clinical judgment stay with your licensed clinician.
Limitation: full-time only at 40 hours a week, with no part-time option.
What does a wound care virtual medical assistant handle between dressings?
Scheduling, prior authorization and insurance verification, which is the administrative half of a service whose clinical half stays in the clinic. An in-house medical assistant earned about $45,690 a year before benefits, according to the U.S. Bureau of Labor Statistics May 2025 wage data for medical assistants, while the offshore-focused firms here run $9 to $15 an hour. A local staffing agency can fill a seat on site but costs more and rarely covers supply and DME authorization backlogs remotely, and an AI phone bot can't work a payer's prior-authorization queue for hyperbaric oxygen therapy. Don't hire a virtual assistant company if you only need a clinician on the floor, since coordination and scheduling are the tasks these firms take on. The reason wound clinics carry heavy authorization and recurring-visit loads is the underlying disease burden, and the Centers for Disease Control and Prevention's work on diabetes identifies the disease as a leading driver of chronic, non-healing wounds, so moving supply and scheduling work off your clinical team hands time back.
Who may see a wound photograph a virtual medical assistant handles?
Only who the patient agreed to, because wound photos and supply orders both carry exposure, alongside denied authorizations, turnover and scope creep.
- PHI on photos and records. Ask for the signed BAA and the device and network controls, since documentation and photo-intake support means an assistant handles protected health information all day.
- Denied or delayed authorizations. Ask how the company tracks prior authorization for wound supplies, hyperbaric oxygen therapy, and durable medical equipment, because a delayed approval stalls treatment and revenue.
- Turnover and continuity. Ask about retention, since a new coordinator every few months resets your recurring-visit workflows and training.
- EHR and portal fit. Ask which candidates have used your practice management system and patient portal, such as athenahealth, eClinicalWorks, or Epic.
- Clinical scope. Ask how the firm keeps assessment and debridement decisions with your clinician, since the assistant coordinates and schedules rather than making clinical calls.
How do wound care virtual medical assistant companies price their services?
Wound care virtual medical assistant companies price their services three main ways, by a flat hourly rate, a managed monthly plan, or a custom quote. Hourly staffing on this list runs from Hello Rache at $9.50 and CareVMA from $9, up to Virtual Nurse Rx at roughly $12 to $15 for registered nurses, with managed monthly plans like Wishup's landing near $1,300 to $2,000 for full-time hours (rates checked August 2026). Honest Taskers sits mid-range, beginning around $10 per hour and reaching about $12.65 depending on role, background, schedule, and location. Compared with an in-house medical assistant salary near $45,690 a year plus benefits, a remote coordinator is the lower-overhead option, and price tracks talent location, hours of coverage, and the level of managed oversight. For the full breakdown, see how much a virtual medical assistant costs.
Can the wound care virtual medical assistant company handle a supply order?
Ask who it orders from and how it tracks delivery, then weigh healthcare specialization, HIPAA posture and pricing you can budget against.
- Authorization and scheduling experience. A firm that names visit scheduling, supply and DME prior authorization, and insurance verification, such as MedVA or Portiva, ramps faster than a general agency. See how a virtual assistant handles prior authorization to scope the work.
- HIPAA posture in writing. Look for HIPAA training plus a signed Business Associate Agreement when the assistant handles wound photos and supply orders, and ask each company to put its safeguards in writing.
- Your EHR and portal stack. Confirm experience with your practice management system and patient portal. Our guide on whether a virtual assistant can work in your EHR covers what to ask.
- Clinical-scope boundaries. Confirm the assistant coordinates and schedules, while assessment and debridement decisions stay with your licensed clinician.
- Dated, published pricing. A rate with a date beats a vague promise of savings.
Which wound care authorization should a virtual medical assistant chase first?
The one holding up a dressing change, because a delayed supply is a delayed healing time.
- List the tasks to delegate first, such as recurring-visit scheduling, supply and DME prior authorization, insurance verification, and intake.
- Shortlist firms whose authorization experience, talent location, and HIPAA posture fit your practice.
- Interview one or two candidates and confirm EHR, portal, and payer-workflow experience.
- Sign a Business Associate Agreement before anyone touches patient data or wound photos.
- Run a trial, then onboard with clear scheduling templates, authorization checklists, and escalation rules.
For a fuller walkthrough, read how to hire a virtual medical assistant.
Methodology and sources
We verified each company at its own website on August 12, 2026, recording healthcare focus, talent location, published pricing, stated wound care support, and HIPAA posture. Wage context is from the U.S. Bureau of Labor Statistics May 2025 Occupational Employment and Wage Statistics, and disease context is from the Centers for Disease Control and Prevention. Hourly rates are volatile and were captured as dated points, not permanent quotes, so re-check before you buy. Where a company didn't publish a fact, we marked it "not publicly listed"; self-stated claims are labeled company-reported.
Related virtual medical assistant staffing guides
If you're still mapping the role to your wound-care practice, start with the basics. Our guide to virtual medical assistant duties and responsibilities covers the day-to-day work a remote assistant owns, from scheduling and prior authorization to insurance verification and intake, so you can decide which tasks to delegate first.
Want to see how specialties use this staffing model? Our overview of which medical specialties use virtual assistants walks through the coordination and payer work a virtual assistant handles across clinics, which helps you confirm a candidate can step into your athenahealth, eClinicalWorks, or Epic setup without a long ramp.
Speak with Honest Taskers about building a wound care support team.