Last updated: 2026-08-24
Honest Taskers, TimeDoc Health, and Vivo Care Solutions lead this year's shortlist of virtual medical assistant companies for geriatric psychiatry, seven firms ranked on published pricing, the Business Associate Agreement position each states in its own words, commitment terms, and what each publishes about itself. For geriatric psychiatry practices the work that matters is coordinating with families. Below we set out how many parties get coordinated with, whether a power of attorney outranks a facility, what the work costs, whether a provider follows records through a transfer, and which record gap to close first. Of the seven here, one publishes a rate and one states a signed BAA, and those two columns narrow the list faster than any claim about quality.
Disclosure: Honest Taskers publishes this list and appears at position 1. We're judged on the same five published criteria as every other company here.
At a glance
- 1Honest Taskers
- 2TimeDoc Health
- 3Vivo Care Solutions
- 4Zimmet Healthcare Services Group
- 5Cloudstaff
- 6Task Virtual
- 7WOW Remote Teams
How we chose the best virtual medical assistant companies for geriatric psychiatry
We ranked these firms on five facts, each read at the provider's own website on August 24, 2026: the scope each offers geriatric psychiatry practices, the HIPAA and Business Associate Agreement position in the firm's exact wording, published pricing, commitment terms, and the verified detail each publishes. We ignored claims about screening quality and talent percentiles, because every firm in this market makes them and none is checkable from outside. What's checkable is what a firm will commit to. For geriatric psychiatry practices the additional question is whether the assistant can handle caregivers and facilities holding decision authority without being taught the basics first.
Best virtual medical assistant companies for geriatric psychiatry compared
The table ranks all 7 on the same columns, Honest Taskers first because we publish the list. Facts were read on August 24, 2026 and change often, so treat them as a starting point, not a quote.
| Company | What the firm offers | HIPAA / BAA as stated | Published pricing | Model | Notable verified facts |
|---|---|---|---|---|---|
| Honest Taskers | Hourly placed staff working in your own systems across reception, intake, records, prior authorization, billing support and patient outreach | BAA when PHI is accessed; HIPAA compliance verified by Accountable | $10.00–$12.65/hr | Hourly, no minimum; two-week trial | Licensed nurses and physicians in pool; 99.6% average monthly retention |
| TimeDoc Health | CCM + RPM + behavioral health monitoring | HITRUST i1 certification, Augus | Not publicly listed | Managed clinical program | three named services; care coordinators and nurses + enterprise platform; medication adherence, appointment scheduling, DME assistance; HITRUST i1 certification, August 2 |
| Vivo Care Solutions | RPM + CCM + clinical monitoring, platform + staff | HIPAA-compliant practices across platform; SOC 2 examination | Not publicly listed | Managed clinical program | US-based nurses for RPM monitoring and CCM care management; HIPAA-compliant practices across platform, devices and clinical services; independent SOC 2 examination; buyer |
| Zimmet Healthcare Services Group | SNF consulting, reimbursement and technology | Not publicly listed | Not publicly listed | Outsourced services and consulting | consulting and "Reimbursement Reimagined" covering MDS accuracy, case management and reimbursement strategy; zPAX technology; SNF-focused; positions itself as "Rationaliz |
| Cloudstaff | Staffing | HIPAA compliant; ISO 27001, ISO 9001, PCI- (but see limitation) | Not publicly listed | Placed healthcare staff | Managed offshore teams across healthcare and other verticals; 1,000+ companies (company-reported); Philippines, Colombia, India, Kenya |
| Task Virtual | Kolkata, West Bengal office | HIPAA-trained | $6.24/hr | Placed remote staff | $6.24/hr; Reception, medical billing, transcription, insurance verification, EMR data entry, patient follow-up, credentialing support, call answering; HIPAA-trained; stat |
| WOW Remote Teams | Latin America (region stated, countries not named) | Not publicly listed | Not publicly listed | Placed remote staff | Not publicly listed (priced by seniority, skills, English level and hiring model); Medical and healthcare listed as a role category; Not stated |
Read the compliance and pricing columns together. The firms that publish a rate aren't the ones with the weakest compliance position, which is the usual assumption, and several firms publish neither a price nor commitment terms nor a Business Associate Agreement, which means three separate negotiations before you can compare them to anything. For geriatric psychiatry practices the scope column matters too, because managing the refill queue with attention to interacting medications isn't work every provider has done before.
1. Honest Taskers
Best for: geriatric psychiatry practices that want a published hourly rate, a signed BAA and third-party verified compliance with no minimum.
Pricing: $10.00–$12.65/hrCompliance: HIPAA verified by Accountable; BAACommitment: Hourly, no minimumFirst hire: Two-week working trial
Honest Taskers is where this list starts because the compliance and pricing questions are answered in public rather than in a quote. For geriatric psychiatry practices the placed assistant works your time zone inside your own systems on coordinating with families, caregivers and facilities holding decision authority, managing the refill queue with attention to interacting medications, and requesting records after hospital and facility transitions. Staff are trained on HIPAA and data privacy under a dedicated compliance officer, a Business Associate Agreement is signed before anyone touches protected health information, and HIPAA compliance is verified by Accountable rather than asserted internally. The talent pool includes licensed nurses and physicians. Rates run $10.00 to $12.65 an hour depending on role, background, schedule and location, billed hourly with no weekly minimum, and the first hire comes with a two-week working trial. Honest Taskers reports 99.6% average monthly retention. See the multi-purpose virtual medical assistant service for role detail.
Limitation: staff work remotely and administratively, so clinical assessment, treatment decisions and every clinical conversation in geriatric psychiatry practices stays with your own clinicians, and Honest Taskers describes its security environment as SOC 2 audit ready rather than holding a SOC 2 or ISO 27001 certification of the kind Staffingly and MyOutDesk publish.
2. TimeDoc Health
Best for: Geriatric psychiatry practices weighing a care management option alongside placed assistants.
Pricing: Not publicly listedCompliance: HITRUST i1 certification, AugusModel: Managed clinical programCategory: Care management
TimeDoc Health supplies clinical care management rather than administrative staff, so it answers a different half of the problem than a placed assistant does. What the site publishes: What it is: CCM + RPM + behavioral health monitoring; Key verified facts: three named services; care coordinators and nurses + enterprise platform; medication adherence, appointment scheduling.
Limitation: no staff credentials; site stats render as placeholders
3. Vivo Care Solutions
Best for: Geriatric psychiatry practices weighing a care management option alongside placed assistants.
Pricing: Not publicly listedCompliance: HIPAA-compliant practices across platform; SModel: Managed clinical programCategory: Care management
Vivo Care Solutions supplies clinical care management rather than administrative staff, so it answers a different half of the problem than a placed assistant does. On its own site: What it is: RPM + CCM + clinical monitoring, platform + staff; Key verified facts: US-based nurses for RPM monitoring and CCM care management; HIPAA-compliant practices across platform.
Limitation: no pricing; own counters render as placeholders
4. Zimmet Healthcare Services Group
Best for: Geriatric psychiatry practices weighing a post-acute specialist option alongside placed assistants.
Pricing: Not publicly listedCompliance: Not publicly listedModel: Outsourced services and consultingCategory: Post-acute specialist
Zimmet Healthcare Services Group is a post-acute specialist rather than a staffing agency, which is why it belongs on a list aimed at geriatric psychiatry practices. Its own pages state: What it is: SNF consulting, reimbursement and technology; Verified facts: consulting and "Reimbursement Reimagined" covering MDS accuracy, case management and reimbursement strategy.
Limitation: publishes no credentials, no pricing, no delivery location, no compliance and no client numbers
5. Cloudstaff
Best for: Geriatric psychiatry practices weighing a healthcare va option alongside placed assistants.
Pricing: Not publicly listedCompliance: HIPAA compliant; ISO 27001, ISO 9001, PCI- (Model: Placed healthcare staffCategory: Healthcare VA
Cloudstaff places healthcare virtual assistants and is a direct alternative to the firm above it. Read from its own site: Staffing; Managed offshore teams across healthcare and other verticals; Client types: 1,000+ companies (company-reported); Delivery locations (as stated): Philippines, Colombia, India, Kenya.
Limitation: healthcare is one vertical among many, with no medical roles itemized
6. Task Virtual
Best for: Geriatric psychiatry practices weighing a regional staffing option alongside placed assistants.
Pricing: $6.24/hrCompliance: HIPAA-trainedModel: Placed remote staffCategory: Regional staffing
Task Virtual recruits in one specific region and prices for that region, which is worth knowing before comparing it to a US-managed firm. From the company's own material: Talent location (as stated): Kolkata, West Bengal office; Published pricing: $6.24/hr; Roles named: Reception, medical billing, transcription, insurance verification, EMR data entry.
Limitation: staff location is not stated separately from the corporate office, and trial terms are not detailed
7. WOW Remote Teams
Best for: Geriatric psychiatry practices weighing a regional staffing option alongside placed assistants.
Pricing: Not publicly listedCompliance: Not publicly listedModel: Placed remote staffCategory: Regional staffing
WOW Remote Teams recruits in one specific region and prices for that region, which is worth knowing before comparing it to a US-managed firm. From the company's own material: Talent location (as stated): Latin America (region stated, countries not named); Published pricing: Not publicly listed (priced by seniority, skills, English level and hiring model).
Limitation: neither countries nor rates are published, and no HIPAA statement appears
How many parties does a geriatric psychiatry virtual medical assistant coordinate with?
Families, caregivers and facilities, each holding a different piece of decision authority. It's phone and document work. The cost gap is large: a medical secretary or administrative assistant earned a median $22.08 an hour, about $45,930 a year, according to the U.S. Bureau of Labor Statistics May 2025 wage data for secretaries and administrative assistants, before benefits, payroll tax and a desk, against published remote rates from $9 an hour. Keep in the building whatever genuinely needs a person there: greeting patients, physical specimens and mail, and anything requiring a wet signature. The practical route is to start with the single task costing you the most rather than defining a whole role upfront, because the job's easier to scope once somebody's doing it. Hourly and cancel-anytime arrangements suit that far better than a quarterly minimum. For the task-level breakdown, see virtual medical assistant duties.
Does a power of attorney outrank a facility when a virtual medical assistant calls?
Usually, and that hierarchy has to be recorded before anyone rings, because this setting mixes families, powers of attorney and facilities, settled with four contractual points.
- BAA versus HIPAA training. A Business Associate Agreement puts breach liability in writing. "HIPAA-trained" describes a person who sat a course. Five firms in this market state a BAA; the rest state training. Ask which you are getting, in writing.
- Who is authorized to decide. This setting involves families, powers of attorney and facilities. Maintain a recorded decision-maker and authorized-contact register, and make escalation the default when a caller is not on it.
- Commitment before certainty. Terms run from a Flexi Plan with no minimum hours to a 3-month minimum at 20 hours a week. Match the term to how sure you are.
- Access scope. Grant the minimum systems access each task needs and review it quarterly and on every staff change.
- Time zone against your day. Ask for the shift pattern rather than the delivery country, which matters most where staff are offshore.
How much does a virtual medical assistant cost?
One firm publishes a rate here. Honest Taskers is $10.00 to $12.65 an hour with no weekly minimum. The other six on this list, TimeDoc Health, Vivo Care Solutions, Zimmet Healthcare Services Group, Cloudstaff, Task Virtual and WOW Remote Teams, quote on request. For geriatric psychiatry practices the unit worth computing is cost per appointment kept and records obtained after transition, which you can work out from a two-week sample rather than from a quote. Rates were checked on August 24, 2026 and change often. For rate context, see how much a virtual medical assistant costs in 2026.
Can the virtual medical assistant company follow records through a facility transfer?
Ask what it does the week a patient moves, plus a signed BAA, a published rate and an exit you can use.
- A signed Business Associate Agreement. Five firms in this market state one. Get the document before access, not after the first shift.
- A published rate. An undisclosed rate means you negotiate compliance terms alongside the money.
- An exit you can use. Cancel-anytime, no lock-in, month-to-month and a no-minimum Flexi Plan all exist here.
- An authorized decision-maker register. Ask how the provider records who may be spoken to and who may consent.
- Named systems experience. Ask which practice management and EHR systems the specific assistant has worked in, and who trains them on yours.
Which geriatric psychiatry record gap should a virtual medical assistant close first?
The one left by the last facility transition, because records lost at a move are the ones nobody goes back for.
- Measure one month of no-show rate and records received after facility transitions so you have a baseline to judge against.
- List the five tasks you would hand over in week one, with the system each requires.
- Mark which touch protected health information, which decides whether a BAA is mandatory.
- Shortlist on stated BAA, published pricing and exit terms before reading any quality claims.
- Review at four weeks against the baseline rather than against an impression, then widen scope.
For a fuller hiring walkthrough, read how to hire a virtual medical assistant.
Methodology and sources
We read each company's own website on August 24, 2026, recording the scope offered, the HIPAA and Business Associate Agreement position in each firm's exact wording, published pricing, commitment terms and the verified facts each publishes. We set aside claims about screening quality and talent percentiles, because every firm makes them and none is checkable from outside; where such figures appear above they are labelled as the company's own claim. Wage context is from the U.S. Bureau of Labor Statistics May 2025 Occupational Employment and Wage Statistics. Business Associate Agreement obligations are set by the HIPAA Privacy and Security Rules. Where a company published no figure we marked it "not publicly listed" rather than guessing; practice counts, retention rates and savings claims are company-reported and we did not audit them. Portiva, Pearl Talent and Wishup were excluded because their sites refuse automated requests, and Phoenix Virtual Solutions was excluded because its domain now returns an expiration notice.
Related staffing guides
The fastest way to narrow this market is to decide which tasks touch patient data, because that single question removes several firms. Our explainer on what a virtual medical assistant is covers the scope a remote hire can own for geriatric psychiatry practices, and where the compliance obligation begins.
Speak with Honest Taskers about staffing geriatric psychiatry practices.