Last updated: 2026-08-12
Honest Taskers, Hello Rache, and MedVA lead this year's shortlist of virtual medical assistant companies for imaging centers, thirteen healthcare-focused staffing firms ranked on how they keep an imaging schedule full and clean, from booking MRI, CT, and ultrasound appointments to securing prior authorizations, and verifying benefits, all in your time zone and under a signed BAA. The companies here staff your center with real remote coordinators, not AI schedulers or auto-attendants. Below we set out who routes a result, where a report goes wrong, how these companies price their services, whether a provider confirms the referrer, and which queue to take first.
Disclosure: Honest Taskers publishes this list and appears at position 1. We're judged on the same five published criteria as every other company here.
At a glance
- 1Honest Taskers
- 2Hello Rache
- 3MedVA
- 4HelpSquad Health
- 5Portiva
- 6Pearl Talent
- 7CareVMA Health
- 8Wishup
- 9Virtual Nurse Rx
- 10My Mountain Mover
- 11Access Healthcare
- 12VMeDx
- 13Staffingly
How we chose the best virtual medical assistant companies for imaging centers
We ranked these companies on five facts, each checked at the provider's own website on August 12, 2026. Those facts are healthcare specialization, talent location, published hourly pricing, the imaging-center tasks they say they cover, and HIPAA posture. Imaging-center work means scheduling MRI, CT, ultrasound, and X-ray appointments, securing prior authorization for imaging, verifying insurance and benefits, running new-patient intake, coordinating referrals, managing the patient portal, and routing completed reports to referring providers, so we weighted firms that name those tasks. Reading or interpreting images and any diagnosis stay with your radiologist, so a virtual assistant schedules and routes only. Blank facts read "not publicly listed" instead of a guess, and we flag any company that bundles a phone system or devices, since that's a different purchase.
Best virtual medical assistant companies for imaging centers compared
The table ranks all 13 on the same columns, Honest Taskers first because we publish the list. Rates were checked August 12, 2026 and change often, so treat them as a starting point, not a quote.
| Company | Healthcare focus | Talent location | Published hourly rate | Imaging center support (as stated) | HIPAA posture (as stated) |
|---|---|---|---|---|---|
| Honest Taskers | Yes | US clients; recruiting in the Philippines, Latin America, India and Pakistan | $10.00–$12.65/hr | Imaging scheduling, prior authorization, benefit verification, intake, results routing | HIPAA-trained; compliance verified by Accountable; BAA when PHI; SOC 2 audit-ready |
| Hello Rache | Yes | Philippines | $9.50/hr flat | Scheduling, patient calls, coordination | HIPAA-trained |
| MedVA | Yes | Philippines | Not publicly listed | Scheduling, prior authorization, patient communication | HIPAA-trained; SOC 2-monitored systems |
| HelpSquad Health | Yes (plus general) | Philippines and India; US-managed | $8–$13/hr by role | Scheduling, intake, authorization support | Company-level BAA; HIPAA virtual desktop |
| Portiva | Yes | Philippines | $10/hr | Scheduling, insurance verification, prior authorization | HIPAA-trained |
| Pearl Talent | Yes (plus general) | Latin America and Philippines | $9.95/hr, or from $3,000/mo | Patient intake and coordination | Compliance managed |
| CareVMA Health | Yes | Not publicly listed | From $9/hr | Scheduling and intake support | HIPAA-trained (company-reported) |
| Wishup | General, with a healthcare option | India-primary; US option | $1,299–$1,999/mo | Scheduling and general admin | HIPAA and PHI-trained |
| Virtual Nurse Rx | Yes (RN-staffed) | US-served | ~$12–$15/hr | RN-staffed patient calls and coordination | HIPAA-trained |
| My Mountain Mover | Yes | Not publicly listed | Not publicly listed | Managed front-office and coordination support | Signed BAA; in-house HIPAA officer |
| Access Healthcare | Yes | Dallas, Texas headquarters; Chennai, India; postings also name Manila | Not publicly listed | Patient access and engagement, plus revenue cycle (as stated) | Not stated |
| VMeDx | Yes | Philippines | $10/hr | Scheduling and records coordination (as stated) | HIPAA-trained |
| Staffingly | Yes (healthcare BPO) | India, Pakistan, Bangladesh, Nigeria | $399/week per assistant (45 hrs) | Scheduling and intake coordination (as stated) | BAA before day 1; annual HIPAA training; SOC 2 Type II and ISO/IEC 27001 (company-reported) |
A pattern shows up fast. Most staff imaging support from the Philippines at $9 to $13 an hour, a few add Latin America for daytime US scheduling coverage, and only a handful put a signed BAA on the record for the staff who handle imaging orders and patient data.
1. Honest Taskers
Best for: imaging centers that want a full remote coordination desk, from scheduling and prior authorization to results routing, staffed by healthcare-trained people including licensed nurses.
Pricing: $10.00–$12.65/hrLocation: US clients; PH, LatAm, India and Pakistan recruitingModel: Managed staffingFirst hire: Two-week working trial
Honest Taskers is a healthcare-focused virtual staffing company that runs the coordination desk for US imaging centers, radiology groups, and specialty practices. Its virtual medical assistants book MRI, CT, ultrasound, and X-ray appointments, secure prior authorization for imaging, verify insurance and benefits, handle new-patient intake, coordinate referrals, and route completed reports to referring providers inside your RIS, PACS, and EHR, from Epic and eClinicalWorks to athenahealth. Candidates are trained on HIPAA and data privacy under a dedicated compliance officer, work in your time zone, and sign a Business Associate Agreement when they'll access PHI, with HIPAA compliance verified by Accountable. The talent pool includes licensed nurses and physicians, rates begin around $10 per hour and range up to about $12.65 depending on role, background, schedule, and location, and every client gets a Customer Success Advocate plus a two-week working trial with their first hire. Reading and interpreting images stays with your radiologist, so the assistant schedules and routes only. See the full virtual medical assistant service for role details.
Limitation: not the lowest hourly rate on this list.
2. Hello Rache
Best for: solo and small imaging or radiology practices that want a flat, low-cost coordinator from nurse-background staff.
Pricing: $9.50/hr flatLocation: PhilippinesModel: Dedicated/managedTrial: Not publicly listed
Hello Rache staffs dedicated healthcare virtual assistants from the Philippines, many of them licensed nurses, for scheduling, patient calls, and coordination that suits a smaller imaging schedule. Pricing is a flat $9.50 an hour with no contracts and cancel-anytime terms, and assistants complete HIPAA training and stay paired with the same practice rather than rotating.
Limitation: the Business Associate Agreement isn't described publicly, so confirm it in writing.
3. MedVA
Best for: busy imaging centers that want a managed scheduling and authorization team rather than a self-serve hire.
Pricing: Not publicly listedLocation: PhilippinesModel: Managed + account managerTrial: Not publicly listed
MedVA was founded by physicians and places medical virtual assistants for scheduling, prior authorization, and patient communication across many specialties, including high-volume imaging workflows. Its assistants are HIPAA-trained and work inside what the company calls SOC 2-monitored systems, with a dedicated account manager on every relationship.
Limitation: no public pricing.
4. HelpSquad Health
Best for: imaging centers that want a US-held BAA for the staff handling imaging orders and patient data.
Pricing: $8–$13/hr by roleLocation: PH + India; US-managedModel: Managed staffingTrial: Not publicly listed
HelpSquad Health runs managed virtual assistants with US oversight from Doylestown, Pennsylvania, staffing patient-facing roles from the Philippines. Scheduling, new-patient intake, and authorization support run about $8 to $13 an hour by role, and every rate includes a company-level BAA held with HelpSquad plus a HIPAA virtual desktop.
Limitation: 20 hours a week minimum on a three-month term.
5. Portiva
Best for: imaging centers that want to test a prior-authorization hire with a short trial at $10 an hour.
Pricing: $10/hrLocation: PhilippinesModel: Managed/offshoreTrial: 7-day (company-reported)
Portiva places HIPAA-trained remote staff from the Philippines for scheduling, insurance verification, and prior authorization at $10 an hour, which fits the authorization load an imaging center carries on advanced scans. It's one of the few here to advertise a short trial, a company-reported 7 days with no long-term contract, and its assistants are background-checked with HIPAA training certificates.
Limitation: offshore-only staffing from a single country.
6. Pearl Talent
Best for: imaging centers that want Latin America time-zone overlap for daytime scheduling and intake.
Pricing: $9.95/hr or $3,000/moLocation: Latin America + PhilippinesModel: Managed servicesTrial: Not publicly listed
Pearl Talent staffs patient intake specialists and coordinators from Latin America and the Philippines, with strong US time-zone overlap from the Latin America pool for daytime scheduling. Pricing starts around $9.95 an hour, or from $3,000 a month on a managed model that covers payroll and compliance, and candidates go through medical terminology assessments before placement.
Limitation: it also serves non-healthcare clients, so confirm healthcare depth.
7. CareVMA Health
Best for: imaging centers that want a fast coordinator match at a low entry rate.
Pricing: From $9/hrLocation: Not publicly listedModel: Fully managedTrial: Not publicly listed
CareVMA Health provides fully managed virtual assistants from $9 an hour for scheduling and intake support, and advertises a match in about 48 hours. Its assistants are described as trained on common EHR platforms, which the company says shortens ramp time.
Limitation: talent location isn't stated publicly.
8. Wishup
Best for: imaging centers that need scheduling plus general admin from one assistant.
Pricing: $1,299–$1,999/moLocation: India-primary; US optionModel: ManagedTrial: Not publicly listed
Wishup is a general virtual assistant company with a healthcare option, so its HIPAA and PHI-trained assistants can cover appointment scheduling and intake alongside general business admin. Healthcare plans run roughly $1,299 a month for 80 hours up to $1,999 for a full 160 hours, with a US-based option at a higher rate and a dedicated VA manager.
Limitation: it's a generalist, not a healthcare-only firm.
9. Virtual Nurse Rx
Best for: imaging centers that want a clinically fluent voice for referring-provider calls.
Pricing: ~$12–$15/hrLocation: US-servedModel: Managed staffingTrial: Not publicly listed
Virtual Nurse Rx staffs assistants who are registered nurses, which suits centers that want someone comfortable fielding clinical questions from referring offices. Assistants complete HIPAA training and work directly in the practice's systems in real time.
Limitation: the highest hourly rate here, at roughly $12 to $15.
10. My Mountain Mover
Best for: imaging centers that want a signed BAA and a named compliance owner on the coordination desk.
Pricing: Not publicly listedLocation: Not publicly listedModel: ManagedTrial: Not publicly listed
My Mountain Mover places managed medical virtual assistants for front-office and coordination support across clinics, dental, and behavioral health, so a center gets scheduling and intake help from a healthcare-only firm. Its compliance posture stands out, with a signed Business Associate Agreement for every healthcare client and an in-house HIPAA compliance officer, which matters when a coordinator handles imaging orders and insurance details all day.
Limitation: neither pricing nor talent location is published.
11. Access Healthcare
Best for: imaging centers where the bottleneck is authorization and claims rather than front-desk cover
Pricing: Not publicly listedLocation: Dallas, Chennai and ManilaModel: Outsourced revenue cycleTrial: Not publicly listed
Access Healthcare sells revenue cycle services, BPO for health plans, patient access and engagement, RCM automation and autonomous coding, and names hospitals, health systems and health plans as its client types. Imaging volume lives or dies on authorization, which sits inside patient access rather than reception.
Limitation: states a 60% reduction in cost to collect without publishing certifications, pricing or headcount
12. VMeDx
Best for: imaging centers that want a flat $10 hourly rate from a healthcare-only firm.
Pricing: $10/hrLocation: PhilippinesModel: Managed/offshoreTrial: Not publicly listed
VMeDx places HIPAA-trained medical virtual assistants from the Philippines at a flat $10 an hour, which makes a full-time scheduling and authorization seat easy to budget. It's a healthcare-only firm, and its assistants cover front-office coordination such as appointment booking and records (as stated), with every read staying with your radiologist.
Limitation: offshore-only staffing from a single country.
13. Staffingly
Best for: imaging centers that want a signed BAA in place before day 1 and volume pricing across several coordination seats.
Pricing: $399/week per assistantLocation: India, Pakistan, Bangladesh, NigeriaModel: Healthcare BPOTrial: Two-week (company-reported)
Staffingly is a healthcare BPO that prices by the week rather than the hour, at $399 per assistant for 45 hours, dropping to $349 each at five or more and $299 each at ten or more, so a center staffing more than one seat can run the math in a single line. It's built for healthcare work, it signs a Business Associate Agreement before day 1, and it runs annual HIPAA training, with SOC 2 Type II and ISO/IEC 27001 (company-reported).
Limitation: no Philippines or Latin America talent pool, with delivery centers in South Asia and Nigeria.
Who routes an imaging result when a virtual medical assistant does not?
Results routing is where an imaging center leaks, alongside imaging scheduling and prior authorization, and a trained person can cover all three all day. An in-house scheduling and authorization coordinator earned about $45,690 a year before benefits, based on the U.S. Bureau of Labor Statistics May 2025 wage data for medical assistants, while the offshore-focused firms here run $9 to $15 an hour. A medical answering service only takes messages after hours and doesn't work in your RIS or EHR, and an AI scheduler can't fight an insurer for a prior authorization or reassure an anxious patient before a scan. Don't hire a virtual medical assistant company if you only need overnight message-taking, since a dedicated answering service is cheaper for that narrow job. The reason imaging centers delegate this work is the same reason clinics delegate charting: the American Medical Association's work on administrative burden ties heavy front-office and authorization tasks to staff burnout, and moving scheduling and prior authorization off your clinical team hands time back.
Where does an imaging center report go wrong without a virtual medical assistant?
It gets misrouted, which is the failure specific to this setting, and it sits alongside PHI exposure, denied authorizations and turnover.
- PHI on imaging orders. Ask for the signed BAA and the device and network controls, since a coordinator handles orders, insurance details, and protected health information all day.
- Denied or delayed prior authorizations. Ask how the company tracks authorization status and payer rules, because a missed approval turns into a canceled scan and lost revenue.
- Turnover and continuity. Ask about retention, since a new coordinator every few months resets referring-provider relationships and your training.
- RIS, PACS, and EHR fit. Ask which candidates have used your systems, such as Epic, eClinicalWorks, or athenahealth, plus your scheduling and portal tools.
- Results routing accuracy. Ask how the assistant confirms that finished reports reach the correct referring provider, since a misrouted result delays care.
How do virtual medical assistant companies for imaging centers price their services?
Virtual medical assistant companies price their services three main ways, by a flat hourly rate, a managed monthly plan, or a custom quote. Hourly staffing on this list runs from Hello Rache at $9.50 and CareVMA from $9, up to Virtual Nurse Rx at roughly $12 to $15 for registered nurses, with managed monthly plans like Wishup's landing near $1,300 to $2,000 for full-time hours (rates checked August 2026). Honest Taskers sits mid-range, beginning around $10 per hour and reaching about $12.65 depending on role, background, schedule, and location. Compared with an in-house coordinator salary near $45,690 a year plus benefits, a remote assistant is the lower-overhead option, and price tracks talent location, hours of coverage, and the level of managed oversight. For the full breakdown, see how much a virtual medical assistant costs.
Can the virtual medical assistant company route a report to the right referrer?
Ask how it confirms the referrer before sending, then weigh HIPAA posture, prior-authorization experience in your systems and pricing you can budget against.
- Imaging workflow experience. A firm that names scheduling, prior authorization, benefit verification, intake, and results routing, such as MedVA or Portiva, ramps faster than a general agency. See how a virtual assistant handles prior authorization to scope the work.
- HIPAA posture in writing. Look for HIPAA training plus a signed Business Associate Agreement when the coordinator handles imaging orders and PHI, and ask each company to put its safeguards in writing.
- Your RIS, PACS, and EHR stack. Confirm experience with your scheduling, imaging, and practice management systems, since a coordinator schedules and routes only and never reads or interprets a scan.
- Time-zone and hours coverage. Know whether staff work your patients' clock, and whether you need bilingual coverage for intake.
- Dated, published pricing. A rate with a date beats a vague promise of savings.
Which imaging center queue should a virtual medical assistant take first?
Results routing, because a report sitting unrouted is the one item here with a clinical cost attached.
- List the tasks to delegate first, such as appointment scheduling, prior authorization, benefit verification, and results routing.
- Shortlist firms whose imaging workflow experience, talent location, and HIPAA posture fit your center.
- Interview one or two candidates and confirm RIS, PACS, and EHR experience.
- Sign a Business Associate Agreement before anyone touches patient data.
- Run a trial, then onboard with clear scheduling templates, payer rules, and routing steps.
For a fuller walkthrough, read how to hire a virtual medical assistant.
Methodology and sources
We verified each company at its own website on August 12, 2026, recording healthcare focus, talent location, published pricing, stated imaging-center support, and HIPAA posture. Wage context is from the U.S. Bureau of Labor Statistics May 2025 Occupational Employment and Wage Statistics for medical assistants. Hourly rates are volatile and were captured as dated points, not permanent quotes, so re-check before you buy. Where a company didn't publish a fact, we marked it "not publicly listed"; self-stated claims are labeled company-reported.
Related virtual medical assistant staffing guides
If you're still mapping the role to your center, start with the basics. Our guide to what a virtual medical assistant does covers the day-to-day work a remote coordinator owns, from scheduling and prior authorization to intake and results routing, so you can decide which tasks to hand off first.
Want to compare the verification piece on its own? Our roundup of the best insurance and eligibility verification companies walks through the benefit-check and authorization work that keeps an imaging schedule from stalling, which helps you confirm a candidate can handle payer rules before a scan is booked.
Speak with Honest Taskers about building a remote imaging coordination desk.