Q: How much does a virtual medical assistant for orthopedic surgery practices cost?

Four firms publish rates: Care VMA Health starts at $9 an hour, Hello Rache is $9.50, Honest Taskers is $10.00 to $12.65, and HelpSquad Health is $8 to $10 for back-office work or $10 to $13 for patient-facing. Staffingly is $399 a week for 45 hours. A US medical secretary earned a median $22.08 an hour in May 2025 by comparison.

What does a virtual medical assistant do for orthopedic surgery practices?

The work is administrative: obtaining authorization for MRI; surgery and durable medical equipment; coordinating implant and equipment requirements with facilities and representatives; assembling pre-operative clearances and conservative-therapy documentation payers require. Clinical judgement, assessment and anything requiring a license stay with your own clinicians.

Do these companies sign a HIPAA Business Associate Agreement?

Some do and some state only HIPAA training, which is not the same. My Mountain Mover states a signed BAA is part of every healthcare contract, Virtual Nurse Rx provides one to every client, HelpSquad Health includes it in the rate, Staffingly reports a signed BAA alongside SOC 2 Type II and ISO 27001, and Honest Taskers signs one before PHI access.

How quickly can an assistant start?

Virtual Nurse Rx reports an average 48-hour deployment and Care VMA Health advertises 48-hour matching. My Mountain Mover states hiring within 7 to 14 days and Rockstar Global reports a 7 to 14 day implementation. Most of the elapsed time is your own onboarding, so preparing system access and a task list shortens it.

Can I try one without a long commitment?

Yes, Hello Rache states cancel anytime with no long-term commitment, Care VMA Health offers no long-term contracts and a Flexi Plan with no minimum hours, DocVA states a contract with no lock-in period, Virtual Nurse Rx is month-to-month, and Honest Taskers provides a two-week working trial on the first hire.

Will the assistant know orthopedic surgery practice workflows?

Ask rather than assume. My Mountain Mover states pre-trained healthcare talent experienced in widely used electronic health records across 50-plus specialties, MEDVA names its practice-type breakdown, and DocVA states its assistants are experienced healthcare professionals. Request the specific assistant's background in orthopedic surgery practices and who trains them on your systems.

Why do orthopedic authorizations get denied?

Usually because the packet lacks documented conservative therapy or the required imaging. Payers want evidence that non-surgical options were tried before approving a procedure, and assembling that evidence properly before submission changes the approval rate directly.

Can an assistant handle workers compensation paperwork?

Yes, and orthopedics generates a lot of it. Adjuster correspondence, authorization requests, status reports and return-to-work documentation are administrative, deadline-driven and repetitive, which makes them well suited to a dedicated remote owner.

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Last updated: 2026-08-24

Honest Taskers, AGS Health, and Transcure lead this year's shortlist of virtual medical assistant companies for orthopedic surgery, seven firms ranked on published pricing, the Business Associate Agreement position each states in its own words, commitment terms, and what each publishes about itself. For orthopedic surgery practices the work that matters is obtaining authorization for MRI. Below we set out which authorizations get chased and in what order, what conservative treatment evidence has to be found, what the work costs, whether a provider gets equipment approved too, and which approval to work on first. Of the seven here, one publishes a rate and one states a signed BAA, and those two columns narrow the list faster than any claim about quality.

Disclosure: Honest Taskers publishes this list and appears at position 1. We're judged on the same five published criteria as every other company here.

At a glance

1Honest Taskers
2AGS Health
3Transcure
4Remote Leverage
5Cloudstaff
6Task Virtual
7WOW Remote Teams

How we chose the best virtual medical assistant companies for orthopedic surgery

We ranked these firms on five facts, each read at the provider's own website on August 24, 2026: the scope each offers orthopedic surgery practices, the HIPAA and Business Associate Agreement position in the firm's exact wording, published pricing, commitment terms, and the verified detail each publishes. We ignored claims about screening quality and talent percentiles, because every firm in this market makes them and none is checkable from outside. What's checkable is what a firm will commit to. For orthopedic surgery practices the additional question is whether the assistant can handle surgery and durable medical equipment without being taught the basics first.

Best virtual medical assistant companies for orthopedic surgery compared

The table ranks all 7 on the same columns, Honest Taskers first because we publish the list. Facts were read on August 24, 2026 and change often, so treat them as a starting point, not a quote.

Virtual medical assistant companies for orthopedic surgery compared on the criteria stated below, read at each provider's own site.
Company	What the firm offers	HIPAA / BAA as stated	Published pricing	Model	Notable verified facts
Honest Taskers	Hourly placed staff working in your own systems across reception, intake, records, prior authorization, billing support and patient outreach	BAA when PHI is accessed; HIPAA compliance verified by Accountable	$10.00–$12.65/hr	Hourly, no minimum; two-week trial	Licensed nurses and physicians in pool; 99.6% average monthly retention
AGS Health	Coding, claims, AR, denials, prior authorization, provider enrollment and credentialing, CDI	States no SOC 2, ISO or HITRUST	Not publicly listed	Outsourced revenue cycle	Large systems, named clients include Banner Health and Baylor Scott & White; US headquarters Washington DC; delivery center Chennai, India; Not publicly listed
Transcure	Outsourced function	ISO 27001	Not publicly listed	Outsourced revenue cycle	RCM covering billing, coding, audits, MIPS, eligibility, credentialing; Small and independent practices through health systems, 40+ specialties; Offices in Texas, Ne
Remote Leverage	Brazil, Argentina, Mexico, Colombia, Chile and Peru (explicit)	Not publicly listed	$6–$10/hr	Placed remote staff	$6–$10/hr ($6–8 entry, $8–10 experienced), one-time placement fee, $100 refundable deposit to start a search; Patient intake and scheduling, insurance verification, prior
Cloudstaff	Staffing	HIPAA compliant; ISO 27001, ISO 9001, PCI- (but see limitation)	Not publicly listed	Placed healthcare staff	Managed offshore teams across healthcare and other verticals; 1,000+ companies (company-reported); Philippines, Colombia, India, Kenya
Task Virtual	Kolkata, West Bengal office	HIPAA-trained	$6.24/hr	Placed remote staff	$6.24/hr; Reception, medical billing, transcription, insurance verification, EMR data entry, patient follow-up, credentialing support, call answering; HIPAA-trained; stat
WOW Remote Teams	Latin America (region stated, countries not named)	Not publicly listed	Not publicly listed	Placed remote staff	Not publicly listed (priced by seniority, skills, English level and hiring model); Medical and healthcare listed as a role category; Not stated

Read the compliance and pricing columns together. The firms that publish a rate aren't the ones with the weakest compliance position, which is the usual assumption, and several firms publish neither a price nor commitment terms nor a Business Associate Agreement, which means three separate negotiations before you can compare them to anything. For orthopedic surgery practices the scope column matters too, because coordinating implant and equipment requirements with facilities and representatives isn't work every provider has done before.

1. Honest Taskers

Best for: orthopedic surgery practices that want a published hourly rate, a signed BAA and third-party verified compliance with no minimum.

Pricing: $10.00–$12.65/hrCompliance: HIPAA verified by Accountable; BAACommitment: Hourly, no minimumFirst hire: Two-week working trial

Honest Taskers is where this list starts because the compliance and pricing questions are answered in public rather than in a quote. For orthopedic surgery practices the placed assistant works your time zone inside your own systems on obtaining authorization for MRI, surgery and durable medical equipment, coordinating implant and equipment requirements with facilities and representatives, and assembling pre-operative clearances and conservative-therapy documentation payers require. Staff are trained on HIPAA and data privacy under a dedicated compliance officer, a Business Associate Agreement is signed before anyone touches protected health information, and HIPAA compliance is verified by Accountable rather than asserted internally. The talent pool includes licensed nurses and physicians. Rates run $10.00 to $12.65 an hour depending on role, background, schedule and location, billed hourly with no weekly minimum, and the first hire comes with a two-week working trial. Honest Taskers reports 99.6% average monthly retention. See the multi-purpose virtual medical assistant service for role detail.

Limitation: staff work remotely and administratively, so clinical assessment, treatment decisions and every clinical conversation in orthopedic surgery practices stays with your own clinicians, and Honest Taskers describes its security environment as SOC 2 audit ready rather than holding a SOC 2 or ISO 27001 certification of the kind Staffingly and MyOutDesk publish.

2. AGS Health

Best for: Orthopedic surgery practices weighing a revenue cycle option alongside placed assistants.

Pricing: Not publicly listedCompliance: States no SOC 2, ISO or HITRUSTModel: Outsourced revenue cycleCategory: Revenue cycle

AGS Health is an outsourced revenue cycle firm, which is the right shape when the bottleneck is authorization and claims rather than front-desk cover. On its own site: What it does: Coding, claims, AR, denials, prior authorization, provider enrollment and credentialing, CDI; Client types: Large systems.

Limitation: built for health systems, so a small practice is unlikely to be the right fit

3. Transcure

Best for: Orthopedic surgery practices weighing a revenue cycle option alongside placed assistants.

Pricing: Not publicly listedCompliance: ISO 27001Model: Outsourced revenue cycleCategory: Revenue cycle

Transcure is an outsourced revenue cycle firm, which is the right shape when the bottleneck is authorization and claims rather than front-desk cover. Its own pages state: Outsourced function; RCM covering billing, coding, audits, MIPS, eligibility, credentialing; Client types: Small and independent practices through health systems, 40+ specialties.

Limitation: percentage pricing rises with revenue, which suits growing practices less well than a flat rate

4. Remote Leverage

Best for: Orthopedic surgery practices weighing a regional staffing option alongside placed assistants.

Pricing: $6–$10/hrCompliance: Not publicly listedModel: Placed remote staffCategory: Regional staffing

Remote Leverage recruits in one specific region and prices for that region, which is worth knowing before comparing it to a US-managed firm. From the company's own material: Talent location (as stated): Brazil, Argentina, Mexico, Colombia, Chile and Peru (explicit); Published pricing: $6–$10/hr ($6–8 entry, $8–10 experienced), one-time placement fee.

Limitation: no HIPAA or BAA statement at all, despite an itemized healthcare role list

5. Cloudstaff

Best for: Orthopedic surgery practices weighing a healthcare va option alongside placed assistants.

Pricing: Not publicly listedCompliance: HIPAA compliant; ISO 27001, ISO 9001, PCI- (Model: Placed healthcare staffCategory: Healthcare VA

Cloudstaff places healthcare virtual assistants and is a direct alternative to the firm above it. Read from its own site: Staffing; Managed offshore teams across healthcare and other verticals; Client types: 1,000+ companies (company-reported); Delivery locations (as stated): Philippines, Colombia, India, Kenya.

Limitation: healthcare is one vertical among many, with no medical roles itemized

6. Task Virtual

Best for: Orthopedic surgery practices weighing a regional staffing option alongside placed assistants.

Pricing: $6.24/hrCompliance: HIPAA-trainedModel: Placed remote staffCategory: Regional staffing

Task Virtual recruits in one specific region and prices for that region, which is worth knowing before comparing it to a US-managed firm. From the company's own material: Talent location (as stated): Kolkata, West Bengal office; Published pricing: $6.24/hr; Roles named: Reception, medical billing, transcription, insurance verification, EMR data entry.

Limitation: staff location is not stated separately from the corporate office, and trial terms are not detailed

7. WOW Remote Teams

Best for: Orthopedic surgery practices weighing a regional staffing option alongside placed assistants.

Pricing: Not publicly listedCompliance: Not publicly listedModel: Placed remote staffCategory: Regional staffing

WOW Remote Teams recruits in one specific region and prices for that region, which is worth knowing before comparing it to a US-managed firm. From the company's own material: Talent location (as stated): Latin America (region stated, countries not named); Published pricing: Not publicly listed (priced by seniority, skills, English level and hiring model).

Limitation: neither countries nor rates are published, and no HIPAA statement appears

Which orthopedic authorizations does a virtual medical assistant chase, and in what order?

Imaging first, then surgery, then the durable medical equipment behind it. All three are document work. The cost gap is large: a medical secretary or administrative assistant earned a median $22.08 an hour, about $45,930 a year, according to the U.S. Bureau of Labor Statistics May 2025 wage data for secretaries and administrative assistants, before benefits, payroll tax and a desk, against published remote rates from $9 an hour. Keep in the building whatever genuinely needs a person there: greeting patients, physical specimens and mail, and anything requiring a wet signature. The practical route is to start with the single task costing you the most rather than defining a whole role upfront, because the job's easier to scope once somebody's doing it. Hourly and cancel-anytime arrangements suit that far better than a quarterly minimum. For the task-level breakdown, see virtual medical assistant duties.

What conservative treatment evidence does an orthopedic virtual medical assistant have to find?

Whatever the payer asks for, because evidence of conservative treatment is commonly required before an approval, settled with four contractual points first.

BAA versus HIPAA training. A Business Associate Agreement puts breach liability in writing. "HIPAA-trained" describes a person who sat a course. Five firms in this market state a BAA; the rest state training. Ask which you are getting, in writing.
Conservative therapy documentation. Payers commonly require evidence of conservative treatment before approving orthopedic surgery. An incomplete packet is the usual denial reason, and assembling it is administrative work.
Commitment before certainty. Terms run from a Flexi Plan with no minimum hours to a 3-month minimum at 20 hours a week. Match the term to how sure you are.
Access scope. Grant the minimum systems access each task needs and review it quarterly and on every staff change.
Time zone against your day. Ask for the shift pattern rather than the delivery country, which matters most where staff are offshore.

How much does a virtual medical assistant cost?

One firm publishes a rate here. Honest Taskers is $10.00 to $12.65 an hour with no weekly minimum. The other six on this list, AGS Health, Transcure, Remote Leverage, Cloudstaff, Task Virtual and WOW Remote Teams, quote on request. For orthopedic surgery practices the unit worth computing is cost per authorization approved on first submission, which you can work out from a two-week sample rather than from a quote. Rates were checked on August 24, 2026 and change often. For rate context, see how much a virtual medical assistant costs in 2026.

Can the virtual medical assistant company get durable medical equipment approved too?

Ask, because equipment is the piece that gets forgotten until discharge, plus a signed BAA, a published rate and an exit you can use.

A signed Business Associate Agreement. Five firms in this market state one. Get the document before access, not after the first shift.
A published rate. An undisclosed rate means you negotiate compliance terms alongside the money.
An exit you can use. Cancel-anytime, no lock-in, month-to-month and a no-minimum Flexi Plan all exist here.
Conservative-therapy packet assembly. Ask how the provider builds and checks the evidence packet before submission.
Named systems experience. Ask which practice management and EHR systems the specific assistant has worked in, and who trains them on yours.

Which orthopedic approval should a virtual medical assistant work on first?

First-pass on imaging, because everything downstream waits on the scan.

Measure one month of first-pass authorization approval and same-day cancellations so you have a baseline to judge against.
List the five tasks you would hand over in week one, with the system each requires.
Mark which touch protected health information, which decides whether a BAA is mandatory.
Shortlist on stated BAA, published pricing and exit terms before reading any quality claims.
Review at four weeks against the baseline rather than against an impression, then widen scope.

For a fuller hiring walkthrough, read how to hire a virtual medical assistant.

Methodology and sources

We read each company's own website on August 24, 2026, recording the scope offered, the HIPAA and Business Associate Agreement position in each firm's exact wording, published pricing, commitment terms and the verified facts each publishes. We set aside claims about screening quality and talent percentiles, because every firm makes them and none is checkable from outside; where such figures appear above they are labelled as the company's own claim. Wage context is from the U.S. Bureau of Labor Statistics May 2025 Occupational Employment and Wage Statistics. Business Associate Agreement obligations are set by the HIPAA Privacy and Security Rules. Where a company published no figure we marked it "not publicly listed" rather than guessing; practice counts, retention rates and savings claims are company-reported and we did not audit them. Portiva, Pearl Talent and Wishup were excluded because their sites refuse automated requests, and Phoenix Virtual Solutions was excluded because its domain now returns an expiration notice.

The fastest way to narrow this market is to decide which tasks touch patient data, because that single question removes several firms. Our explainer on what a virtual medical assistant is covers the scope a remote hire can own for orthopedic surgery practices, and where the compliance obligation begins.

Speak with Honest Taskers about staffing orthopedic surgery practices.

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At a glance

How we chose the best virtual medical assistant companies for orthopedic surgery

Best virtual medical assistant companies for orthopedic surgery compared

1. Honest Taskers

2. AGS Health

3. Transcure

4. Remote Leverage

5. Cloudstaff

6. Task Virtual

7. WOW Remote Teams

Which orthopedic authorizations does a virtual medical assistant chase, and in what order?

What conservative treatment evidence does an orthopedic virtual medical assistant have to find?

How much does a virtual medical assistant cost?

Can the virtual medical assistant company get durable medical equipment approved too?

Which orthopedic approval should a virtual medical assistant work on first?

Methodology and sources

Related staffing guides