Q: What does a virtual medical assistant do for preventive medicine practices?

The work is administrative: running screening and immunisation recall across the panel; scheduling annual wellness visits and preventative assessments; chasing results and closing care gaps identified in reporting; coordinating referrals for screening tests at outside facilities. Clinical judgement, assessment and anything requiring a license stay with your own clinicians.

Q: How much does a virtual medical assistant for preventive medicine practices cost?

Four firms publish rates: Care VMA Health starts at $9 an hour, Hello Rache is $9.50, Honest Taskers is $10.00 to $12.65, and HelpSquad Health is $8 to $10 for back-office work or $10 to $13 for patient-facing. Staffingly is $399 a week for 45 hours. A US medical secretary earned a median $22.08 an hour in May 2025 by comparison.

Do these companies sign a HIPAA Business Associate Agreement?

Some do and some state only HIPAA training, which is not the same. My Mountain Mover states a signed BAA is part of every healthcare contract, Virtual Nurse Rx provides one to every client, HelpSquad Health includes it in the rate, Staffingly reports a signed BAA alongside SOC 2 Type II and ISO 27001, and Honest Taskers signs one before PHI access.

How quickly can an assistant start?

Virtual Nurse Rx reports an average 48-hour deployment and Care VMA Health advertises 48-hour matching. My Mountain Mover states hiring within 7 to 14 days and Rockstar Global reports a 7 to 14 day implementation. Most of the elapsed time is your own onboarding, so preparing system access and a task list shortens it.

Can I try one without a long commitment?

Yes, Hello Rache states cancel anytime with no long-term commitment, Care VMA Health offers no long-term contracts and a Flexi Plan with no minimum hours, DocVA states a contract with no lock-in period, Virtual Nurse Rx is month-to-month, and Honest Taskers provides a two-week working trial on the first hire.

Will the assistant know preventive medicine practice workflows?

Ask rather than assume. My Mountain Mover states pre-trained healthcare talent experienced in widely used electronic health records across 50-plus specialties, MEDVA names its practice-type breakdown, and DocVA states its assistants are experienced healthcare professionals. Request the specific assistant's background in preventive medicine practices and who trains them on your systems.

What is the highest-value work in preventive medicine?

Recall outreach, done persistently and documented. Screening and immunisation gaps close through repeated contact rather than a single reminder, and the difference between a list that shrinks and one that recycles is whether attempts are logged and followed up.

Can an assistant close care gaps?

They can do the outreach that closes them: calling patients overdue a screening, booking the appointment and documenting the attempt. The gap list should come from your own reporting, and the clinical decision about what each patient needs stays with your clinicians.

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Last updated: 2026-08-24

Honest Taskers, RelateCare, and HealthSnap lead this year's shortlist of virtual medical assistant companies for preventive medicine, seven firms ranked on published pricing, the Business Associate Agreement position each states in its own words, commitment terms, and what each publishes about itself. For preventive medicine practices the work that matters is running screening and immunisation recall across the panel. Below we set out what gets recorded after each outreach call, why a recall list never shrinks without it, what the work costs, whether a provider logs an outcome every time, and which recall to document first. Of the seven here, one publishes a rate and two state a signed BAA, and those two columns narrow the list faster than any claim about quality.

Disclosure: Honest Taskers publishes this list and appears at position 1. We're judged on the same five published criteria as every other company here.

At a glance

1Honest Taskers
2RelateCare
3HealthSnap
4BELAY
5DocVA
6Virtual Nurse Rx
7VMeDx

How we chose the best virtual medical assistant companies for preventive medicine

We ranked these firms on five facts, each read at the provider's own website on August 24, 2026: the scope each offers preventive medicine practices, the HIPAA and Business Associate Agreement position in the firm's exact wording, published pricing, commitment terms, and the verified detail each publishes. We ignored claims about screening quality and talent percentiles, because every firm in this market makes them and none is checkable from outside. What's checkable is what a firm will commit to. For preventive medicine practices the additional question is whether the assistant can handle scheduling annual wellness visits and preventative assessments without being taught the basics first.

Best virtual medical assistant companies for preventive medicine compared

The table ranks all 7 on the same columns, Honest Taskers first because we publish the list. Facts were read on August 24, 2026 and change often, so treat them as a starting point, not a quote.

Virtual medical assistant companies for preventive medicine compared on the criteria stated below, read at each provider's own site.
Company	What the firm offers	HIPAA / BAA as stated	Published pricing	Model	Notable verified facts
Honest Taskers	Hourly placed staff working in your own systems across reception, intake, records, prior authorization, billing support and patient outreach	BAA when PHI is accessed; HIPAA compliance verified by Accountable	$10.00–$12.65/hr	Hourly, no minimum; two-week trial	Licensed nurses and physicians in pool; 99.6% average monthly retention
RelateCare	Nurse triage and post-discharge follow-up	Not publicly listed	Not publicly listed	Managed clinical program	Telephonic nurse triage giving 24/7 access to healthcare advice; also post-discharge follow-up and wellness programs
HealthSnap	Software only	HITRUST-certified and HIPAA-com	Not publicly listed	Managed clinical program	Integrated RPM and CCM virtual care management platform; HITRUST-certified and HIPAA-compliant; serves provider groups, health systems, ACOs, FQHCs and CHCs; −23.8
BELAY	US-based staffing across admin, marketing and accounting	Not publicly listed	Not publicly listed	Placed staff	"only accept the top 3% of U.S.-based applicants", "U.S. based partners"; roles: executive, marketing, financial client services, operations, personal and sales assistant
DocVA	Patient calls, scheduling, insurance verification and prior authorization, records and chart prep, billing and live scribing	"HIPAA-certified" assistants handling PHI to in-office standard, but no BAA wording	Not publicly listed	Contract with no lock-in; cancel anytime	RNs, pharmacists, certified billers; Philippines; 150+ practices
Virtual Nurse Rx	Reception, intake, scheduling, verification, prior authorization, transcription, referral management, after-hours answering and live chat	BAA provided to every client	Not publicly listed	Month-to-month; 48-hour deployment	"No AI Does Your Work"; admin support only; Florida HQ, 50 states
VMeDx	Reception, prior authorization, remote scribing, RPM, billing and administrative support; separate dental and veterinary lines	"HIPAA-trained"; follows HIPAA-compliant processes, but no BAA wording	Not publicly listed	Not publicly listed	Prior auth, scribe, RPM, dental, vet; top 3%; 24/7; Nashville TN

Read the compliance and pricing columns together. The firms that publish a rate aren't the ones with the weakest compliance position, which is the usual assumption, and several firms publish neither a price nor commitment terms nor a Business Associate Agreement, which means three separate negotiations before you can compare them to anything. For preventive medicine practices the scope column matters too, because chasing results and closing care gaps identified in reporting isn't work every provider has done before.

1. Honest Taskers

Best for: preventive medicine practices that want a published hourly rate, a signed BAA and third-party verified compliance with no minimum.

Pricing: $10.00–$12.65/hrCompliance: HIPAA verified by Accountable; BAACommitment: Hourly, no minimumFirst hire: Two-week working trial

Honest Taskers is where this list starts because the compliance and pricing questions are answered in public rather than in a quote. For preventive medicine practices the placed assistant works your time zone inside your own systems on running screening and immunisation recall across the panel, scheduling annual wellness visits and preventative assessments, chasing results and closing care gaps identified in reporting, and coordinating referrals for screening tests at outside facilities. Staff are trained on HIPAA and data privacy under a dedicated compliance officer, a Business Associate Agreement is signed before anyone touches protected health information, and HIPAA compliance is verified by Accountable rather than asserted internally. The talent pool includes licensed nurses and physicians. Rates run $10.00 to $12.65 an hour depending on role, background, schedule and location, billed hourly with no weekly minimum, and the first hire comes with a two-week working trial. Honest Taskers reports 99.6% average monthly retention. See the multi-purpose virtual medical assistant service for role detail.

Limitation: staff work remotely and administratively, so clinical assessment, treatment decisions and every clinical conversation in preventive medicine practices stays with your own clinicians, and Honest Taskers describes its security environment as SOC 2 audit ready rather than holding a SOC 2 or ISO 27001 certification of the kind Staffingly and MyOutDesk publish.

2. RelateCare

Best for: Preventive medicine practices weighing a care management option alongside placed assistants.

Pricing: Not publicly listedCompliance: Not publicly listedModel: Managed clinical programCategory: Care management

RelateCare supplies clinical care management rather than administrative staff, so it answers a different half of the problem than a placed assistant does. On its own site: What it is: Nurse triage and post-discharge follow-up; Verified facts: Telephonic nurse triage giving 24/7 access to healthcare advice; also post-discharge follow-up and wellness programs.

Limitation: enterprise-oriented, so pricing and small-practice fit both need confirming

3. HealthSnap

Best for: Preventive medicine practices weighing a care management option alongside placed assistants.

Pricing: Not publicly listedCompliance: HITRUST-certified and HIPAA-comModel: Managed clinical programCategory: Care management

HealthSnap supplies clinical care management rather than administrative staff, so it answers a different half of the problem than a placed assistant does. Read from its own site: Staff or software: Software only; Verified facts: Integrated RPM and CCM virtual care management platform; HITRUST-certified and HIPAA-compliant; serves provider groups, health systems, ACOs.

Limitation: it is a platform, not a staffing provider, so your team still makes the calls and logs the time

4. BELAY

Best for: Preventive medicine practices weighing a general staffing option alongside placed assistants.

Pricing: Not publicly listedCompliance: Not publicly listedModel: Placed staffCategory: General staffing

BELAY is a generalist executive and administrative staffing firm rather than a healthcare specialist. Read from its own site: What it is: US-based staffing across admin, marketing and accounting; Verified facts: "only accept the top 3% of U.S.-based applicants", "U.S. based partners"; roles: executive, marketing.

Limitation: no pricing published; no HIPAA or BAA statement; no named security certification

5. DocVA

Best for: preventive medicine practices whose work runs into clinical or medication questions and want no lock-in.

Pricing: Not publicly listedCompliance: HIPAA training (company-reported)Commitment: Contract, no lock-inStaff: RNs, pharmacists, certified billers

DocVA hires from a different pool than most, which shows on anything clinically adjacent. What's different is who it hires: it states every assistant is an experienced healthcare professional, naming registered nurses, pharmacists, certified billers and experienced medical scribes. Commercially it's unusually clear, stating there's a contract but no lock-in period and you can cancel at any time. Delivery is from the Philippines, assistants are described as HIPAA-certified handling protected health information to in-office standard, and it reports 1,000-plus assistants placed across 150 or more practices.

Limitation: no pricing is published, and while assistants are described as HIPAA-certified there is no Business Associate Agreement wording, which is the document that allocates liability.

6. Virtual Nurse Rx

Best for: preventive medicine practices needing cover within days, month-to-month, with an explicit no-AI position.

Pricing: Not publicly listedCompliance: BAA provided to every clientCommitment: Month-to-monthSpeed: 48-hour average deployment

Virtual Nurse Rx is the fastest to deploy and the most explicit about scope. Two published statements make it worth attention. It provides a BAA to every client on month-to-month engagements with an average 48-hour deployment, and it states plainly that it offers administrative support only, with clinical decisions always remaining with your licensed providers, despite RN and MD framing in its own positioning. It also advertises a "100% Human-Performed Service: No AI Does Your Work". It's headquartered in Florida and serves all 50 states.

Limitation: no pricing is published, and the RN and MD framing sits awkwardly beside its own statement that the service is administrative support only.

7. VMeDx

Best for: preventive medicine practices wanting reception, prior authorization and scribing from one vendor.

Pricing: Not publicly listedCompliance: HIPAA-trained assistantsCommitment: Not publicly listedBase: Nashville, Tennessee

VMeDx covers the widest span of adjacent roles under one vendor. Its role list is among the broadest here, covering virtual medical assistant, receptionist, prior authorization specialist, remote scribe, billing assistant, remote patient monitoring and administrative assistant, plus dedicated dental and veterinary lines. Training is stated in electronic medical record systems, medical coding and billing and US healthcare regulations, candidates are screened to what it calls the top 3%, availability is 24/7, and it is based in Nashville, Tennessee.

Limitation: it publishes neither pricing nor commitment terms nor any BAA wording, and states no delivery location for its staff.

What does a preventive medicine virtual medical assistant record after each outreach call?

The attempt and its outcome, which is what makes the next call worth making. Screening recall and wellness scheduling are the work. The cost gap is large: a medical secretary or administrative assistant earned a median $22.08 an hour, about $45,930 a year, according to the U.S. Bureau of Labor Statistics May 2025 wage data for secretaries and administrative assistants, before benefits, payroll tax and a desk, against published remote rates from $9 an hour. Keep in the building whatever genuinely needs a person there: greeting patients, physical specimens and mail, and anything requiring a wet signature. The practical route is to start with the single task costing you the most rather than defining a whole role upfront, because the job's easier to scope once somebody's doing it. Hourly and cancel-anytime arrangements suit that far better than a quarterly minimum. For the task-level breakdown, see virtual medical assistant duties.

Why does a recall list never shrink without a virtual medical assistant logging outcomes?

Because outreach without documented attempts recycles the same names every month, settled with four contractual points before anyone starts.

BAA versus HIPAA training. A Business Associate Agreement puts breach liability in writing. "HIPAA-trained" describes a person who sat a course. Five firms in this market state a BAA; the rest state training. Ask which you are getting, in writing.
Recall lists that never shrink. Outreach without documented attempts and outcomes recycles the same names monthly. Ask how attempts get logged so the list genuinely reduces.
Commitment before certainty. Terms run from a Flexi Plan with no minimum hours to a 3-month minimum at 20 hours a week. Match the term to how sure you are.
Access scope. Grant the minimum systems access each task needs and review it quarterly and on every staff change.
Time zone against your day. Ask for the shift pattern rather than the delivery country, which matters most where staff are offshore.

How much does a virtual medical assistant cost?

One firm publishes a rate here. Honest Taskers is $10.00 to $12.65 an hour with no weekly minimum. The other six on this list, RelateCare, HealthSnap, BELAY, DocVA, Virtual Nurse Rx and VMeDx, quote on request. For preventive medicine practices the unit worth computing is cost per care gap closed and screening completed, which you can work out from a two-week sample rather than from a quote. Rates were checked on August 24, 2026 and change often. For rate context, see how much a virtual medical assistant costs in 2026.

Does the virtual medical assistant company log an outcome for every attempt?

Ask to see the field it writes to, plus a signed BAA, a published rate and an exit you can use.

A signed Business Associate Agreement. Five firms in this market state one. Get the document before access, not after the first shift.
A published rate. An undisclosed rate means you negotiate compliance terms alongside the money.
An exit you can use. Cancel-anytime, no lock-in, month-to-month and a no-minimum Flexi Plan all exist here.
Attempt logging. Ask how outreach attempts and outcomes get recorded, since that is what makes a recall list shrink.
Named systems experience. Ask which practice management and EHR systems the specific assistant has worked in, and who trains them on yours.

Which preventive medicine recall should a virtual medical assistant document first?

The one that has been running longest, because it's carrying the most names nobody has recorded an answer for.

Measure one month of care gap closure rate and documented outreach attempts so you have a baseline to judge against.
List the five tasks you would hand over in week one, with the system each requires.
Mark which touch protected health information, which decides whether a BAA is mandatory.
Shortlist on stated BAA, published pricing and exit terms before reading any quality claims.
Review at four weeks against the baseline rather than against an impression, then widen scope.

For a fuller hiring walkthrough, read how to hire a virtual medical assistant.

Methodology and sources

We read each company's own website on August 24, 2026, recording the scope offered, the HIPAA and Business Associate Agreement position in each firm's exact wording, published pricing, commitment terms and the verified facts each publishes. We set aside claims about screening quality and talent percentiles, because every firm makes them and none is checkable from outside; where such figures appear above they are labelled as the company's own claim. Wage context is from the U.S. Bureau of Labor Statistics May 2025 Occupational Employment and Wage Statistics. Business Associate Agreement obligations are set by the HIPAA Privacy and Security Rules. Where a company published no figure we marked it "not publicly listed" rather than guessing; practice counts, retention rates and savings claims are company-reported and we did not audit them. Portiva, Pearl Talent and Wishup were excluded because their sites refuse automated requests, and Phoenix Virtual Solutions was excluded because its domain now returns an expiration notice.

The fastest way to narrow this market is to decide which tasks touch patient data, because that single question removes several firms. Our explainer on what a virtual medical assistant is covers the scope a remote hire can own for preventive medicine practices, and where the compliance obligation begins.

Speak with Honest Taskers about staffing preventive medicine practices.

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