Last updated: 2026-08-24
Honest Taskers, HomeHealth Advantage, and HealthRev Partners lead this year's shortlist of virtual medical assistant companies for transitional care management, seven firms ranked on published pricing, the Business Associate Agreement position each states in its own words, commitment terms, and what each publishes about itself. For transitional care management programs the work that matters is making the contact call within the required window after discharge. Below we set out how soon the contact call must happen, what happens when a window closes, what the work costs, whether a provider can work to one, and which discharge to call first. Of the seven here, one publishes a rate and one states a signed BAA, and those two columns narrow the list faster than any claim about quality.
Disclosure: Honest Taskers publishes this list and appears at position 1. We're judged on the same five published criteria as every other company here.
At a glance
- 1Honest Taskers
- 2HomeHealth Advantage
- 3HealthRev Partners
- 4SelectData
- 5ChartSpan
- 6CareHarmony
- 7Cloudstaff
How we chose the best virtual medical assistant companies for transitional care management
We ranked these firms on five facts, each read at the provider's own website on August 24, 2026: the scope each offers transitional care management programs, the HIPAA and Business Associate Agreement position in the firm's exact wording, published pricing, commitment terms, and the verified detail each publishes. We ignored claims about screening quality and talent percentiles, because every firm in this market makes them and none is checkable from outside. What's checkable is what a firm will commit to. For transitional care management programs the additional question is whether the assistant can handle booking the follow-up visit inside the program timeframe without being taught the basics first.
Best virtual medical assistant companies for transitional care management compared
The table ranks all 7 on the same columns, Honest Taskers first because we publish the list. Facts were read on August 24, 2026 and change often, so treat them as a starting point, not a quote.
| Company | What the firm offers | HIPAA / BAA as stated | Published pricing | Model | Notable verified facts |
|---|---|---|---|---|---|
| Honest Taskers | Hourly placed staff working in your own systems across reception, intake, records, prior authorization, billing support and patient outreach | BAA when PHI is accessed; HIPAA compliance verified by Accountable | $10.00–$12.65/hr | Hourly, no minimum; two-week trial | Licensed nurses and physicians in pool; 99.6% average monthly retention |
| HomeHealth Advantage | Outsourced OASIS review + diagnosis coding | BAA required | $35 | Outsourced services and consulting | Coding starts at $35; OASIS Review and Coding starts at $55; volume discounts; 1–2 business day standard turnaround; all reviewers licensed RNs, certified home health cod |
| HealthRev Partners | OASIS, POC, discharge and coding review | Not publicly listed | Not publicly listed | Outsourced services and consulting | dual-certified RNs and certified coding experts; scopes: Coding Only, Coding Plus, OASIS Review, OASIS Plus, POC Review, Discharge Review, Preceptor Partnerships; live cl |
| SelectData | AI-first OASIS scoring and ICD-10 coding (SmartCare) | Not publicly listed | Not publicly listed | Outsourced services and consulting | OASIS automation and scoring, ICD-10 coding, QA/rework reduction, "audit-ready rationale with source citations and reviewer override"; 80%+ exact match, 93%+ expert match |
| ChartSpan | Chronic care management, whole service | Not publicly listed | $2,457 | Managed clinical program | Focuses exclusively on CCM; its clinical staff handle monthly outreach, time tracking and documentation for the practice; provides a 24/7 nurse care line; handles enrolme |
| CareHarmony | Nurse-led care coordination plus platform | Not publicly listed | $0 | Managed clinical program | States "amazing nurses" alongside population-health experts, data scientists and engagement specialists; CareBlocks platform; $0 upfront investment; over 100,000 people r |
| Cloudstaff | Staffing | HIPAA compliant; ISO 27001, ISO 9001, PCI- (but see limitation) | Not publicly listed | Placed healthcare staff | Managed offshore teams across healthcare and other verticals; 1,000+ companies (company-reported); Philippines, Colombia, India, Kenya |
Read the compliance and pricing columns together. The firms that publish a rate aren't the ones with the weakest compliance position, which is the usual assumption, and several firms publish neither a price nor commitment terms nor a Business Associate Agreement, which means three separate negotiations before you can compare them to anything. For transitional care management programs the scope column matters too, because chasing discharge summaries and hospital records isn't work every provider has done before.
1. Honest Taskers
Best for: transitional care management programs that want a published hourly rate, a signed BAA and third-party verified compliance with no minimum.
Pricing: $10.00–$12.65/hrCompliance: HIPAA verified by Accountable; BAACommitment: Hourly, no minimumFirst hire: Two-week working trial
Honest Taskers is where this list starts because the compliance and pricing questions are answered in public rather than in a quote. For transitional care management programs the placed assistant works your time zone inside your own systems on making the contact call within the required window after discharge, booking the follow-up visit inside the program timeframe, chasing discharge summaries and hospital records, and reconciling appointment and documentation requirements for billing. Staff are trained on HIPAA and data privacy under a dedicated compliance officer, a Business Associate Agreement is signed before anyone touches protected health information, and HIPAA compliance is verified by Accountable rather than asserted internally. The talent pool includes licensed nurses and physicians. Rates run $10.00 to $12.65 an hour depending on role, background, schedule and location, billed hourly with no weekly minimum, and the first hire comes with a two-week working trial. Honest Taskers reports 99.6% average monthly retention. See the multi-purpose virtual medical assistant service for role detail.
Limitation: staff work remotely and administratively, so clinical assessment, treatment decisions and every clinical conversation in transitional care management programs stays with your own clinicians, and Honest Taskers describes its security environment as SOC 2 audit ready rather than holding a SOC 2 or ISO 27001 certification of the kind Staffingly and MyOutDesk publish.
2. HomeHealth Advantage
Best for: Transitional care management programs weighing a post-acute specialist option alongside placed assistants.
Pricing: $35Compliance: BAA requiredModel: Outsourced services and consultingCategory: Post-acute specialist
HomeHealth Advantage is a post-acute specialist rather than a staffing agency, which is why it belongs on a list aimed at transitional care management programs. Read from its own site: What it is: Outsourced OASIS review + diagnosis coding; Verified facts: Coding starts at $35; OASIS Review and Coding starts at $55; volume discounts; 1–2 business day standard turnaround.
Limitation: home health OASIS review; hospice limited to diagnosis coding; no SOC 2; founding year not stated
3. HealthRev Partners
Best for: Transitional care management programs weighing a post-acute specialist option alongside placed assistants.
Pricing: Not publicly listedCompliance: Not publicly listedModel: Outsourced services and consultingCategory: Post-acute specialist
HealthRev Partners is a post-acute specialist rather than a staffing agency, which is why it belongs on a list aimed at transitional care management programs. From the company's own material: What it is: OASIS, POC, discharge and coding review; Verified facts: dual-certified RNs and certified coding experts; scopes: Coding Only, Coding Plus, OASIS Review, OASIS Plus, POC Review.
Limitation: no turnaround figure, no accuracy figure, no pricing, no compliance statement
4. SelectData
Best for: Transitional care management programs weighing a post-acute specialist option alongside placed assistants.
Pricing: Not publicly listedCompliance: Not publicly listedModel: Outsourced services and consultingCategory: Post-acute specialist
SelectData is a post-acute specialist rather than a staffing agency, which is why it belongs on a list aimed at transitional care management programs. Its own pages state: What it is: AI-first OASIS scoring and ICD-10 coding (SmartCare); Verified facts: OASIS automation and scoring, ICD-10 coding, QA/rework reduction.
Limitation: home health only, no hospice; automation-led with reviewer override rather than a certified coder on every chart; no credentials, pricing, location or compliance stated
5. ChartSpan
Best for: Transitional care management programs weighing a care management option alongside placed assistants.
Pricing: $2,457Compliance: Not publicly listedModel: Managed clinical programCategory: Care management
ChartSpan supplies clinical care management rather than administrative staff, so it answers a different half of the problem than a placed assistant does. Read from its own site: What it is: Chronic care management, whole service; Verified facts: Focuses exclusively on CCM; its clinical staff handle monthly outreach, time tracking and documentation for the practice.
Limitation: the page fetch truncated, so staff credentials and the fee model still need verifying from source
6. CareHarmony
Best for: Transitional care management programs weighing a care management option alongside placed assistants.
Pricing: $0Compliance: Not publicly listedModel: Managed clinical programCategory: Care management
CareHarmony supplies clinical care management rather than administrative staff, so it answers a different half of the problem than a placed assistant does. From the company's own material: What it is: Nurse-led care coordination plus platform; Verified facts: States "amazing nurses" alongside population-health experts, data scientists and engagement specialists.
Limitation: no staff credentials, no pricing and no HIPAA or BAA statement on the page, which is a notable gap for a firm handling PHI
7. Cloudstaff
Best for: Transitional care management programs weighing a healthcare va option alongside placed assistants.
Pricing: Not publicly listedCompliance: HIPAA compliant; ISO 27001, ISO 9001, PCI- (Model: Placed healthcare staffCategory: Healthcare VA
Cloudstaff places healthcare virtual assistants and is a direct alternative to the firm above it. Read from its own site: Staffing; Managed offshore teams across healthcare and other verticals; Client types: 1,000+ companies (company-reported); Delivery locations (as stated): Philippines, Colombia, India, Kenya.
Limitation: healthcare is one vertical among many, with no medical roles itemized
How soon after discharge must a virtual medical assistant make the contact call?
Inside the window the program defines, which is what the billing depends on, with the follow-up visit booked inside its own. The cost gap is large: a medical secretary or administrative assistant earned a median $22.08 an hour, about $45,930 a year, according to the U.S. Bureau of Labor Statistics May 2025 wage data for secretaries and administrative assistants, before benefits, payroll tax and a desk, against published remote rates from $9 an hour. Keep in the building whatever genuinely needs a person there: greeting patients, physical specimens and mail, and anything requiring a wet signature. The practical route is to start with the single task costing you the most rather than defining a whole role upfront, because the job's easier to scope once somebody's doing it. Hourly and cancel-anytime arrangements suit that far better than a quarterly minimum. For the task-level breakdown, see virtual medical assistant duties.
What does a virtual medical assistant cost you by missing a contact window?
The claim goes, because contact and visit both have to fall inside defined windows, settled with four contractual points before anyone starts.
- BAA versus HIPAA training. A Business Associate Agreement puts breach liability in writing. "HIPAA-trained" describes a person who sat a course. Five firms in this market state a BAA; the rest state training. Ask which you are getting, in writing.
- Contact windows are strict. Transitional care billing depends on contact and visit occurring inside defined windows. Miss the window and the service is unbillable regardless of the care delivered.
- Commitment before certainty. Terms run from a Flexi Plan with no minimum hours to a 3-month minimum at 20 hours a week. Match the term to how sure you are.
- Access scope. Grant the minimum systems access each task needs and review it quarterly and on every staff change.
- Time zone against your day. Ask for the shift pattern rather than the delivery country, which matters most where staff are offshore.
How much does a virtual medical assistant cost?
One firm publishes a rate here. Honest Taskers is $10.00 to $12.65 an hour with no weekly minimum. The other six on this list, HomeHealth Advantage, HealthRev Partners, SelectData, ChartSpan, CareHarmony and Cloudstaff, quote on request. For transitional care management programs the unit worth computing is cost per contact and follow-up completed inside the window, which you can work out from a two-week sample rather than from a quote. Rates were checked on August 24, 2026 and change often. For rate context, see how much a virtual medical assistant costs in 2026.
Can the virtual medical assistant company work to a contact window?
Ask what it does on day two when nobody answers, plus a signed BAA, a published rate and an exit you can use.
- A signed Business Associate Agreement. Five firms in this market state one. Get the document before access, not after the first shift.
- A published rate. An undisclosed rate means you negotiate compliance terms alongside the money.
- An exit you can use. Cancel-anytime, no lock-in, month-to-month and a no-minimum Flexi Plan all exist here.
- Window tracking. Ask to see how the provider tracks the contact and visit clocks per discharge.
- Named systems experience. Ask which practice management and EHR systems the specific assistant has worked in, and who trains them on yours.
Which discharge should a virtual medical assistant call first?
Yesterday's, because the window shortens from the moment the patient leaves.
- Measure one month of contacts made within the required window and follow-ups booked in time so you have a baseline to judge against.
- List the five tasks you would hand over in week one, with the system each requires.
- Mark which touch protected health information, which decides whether a BAA is mandatory.
- Shortlist on stated BAA, published pricing and exit terms before reading any quality claims.
- Review at four weeks against the baseline rather than against an impression, then widen scope.
For a fuller hiring walkthrough, read how to hire a virtual medical assistant.
Methodology and sources
We read each company's own website on August 24, 2026, recording the scope offered, the HIPAA and Business Associate Agreement position in each firm's exact wording, published pricing, commitment terms and the verified facts each publishes. We set aside claims about screening quality and talent percentiles, because every firm makes them and none is checkable from outside; where such figures appear above they are labelled as the company's own claim. Wage context is from the U.S. Bureau of Labor Statistics May 2025 Occupational Employment and Wage Statistics. Business Associate Agreement obligations are set by the HIPAA Privacy and Security Rules. Where a company published no figure we marked it "not publicly listed" rather than guessing; practice counts, retention rates and savings claims are company-reported and we did not audit them. Portiva, Pearl Talent and Wishup were excluded because their sites refuse automated requests, and Phoenix Virtual Solutions was excluded because its domain now returns an expiration notice.
Related staffing guides
The fastest way to narrow this market is to decide which tasks touch patient data, because that single question removes several firms. Our explainer on what a virtual medical assistant is covers the scope a remote hire can own for transitional care management programs, and where the compliance obligation begins.
Speak with Honest Taskers about staffing transitional care management programs.