Last updated: 2026-08-21
Honest Taskers, MedStar BTR, and Staffingly lead this year's shortlist of veterinary virtual biller companies, seven staffing firms ranked on how they post charges, chase unpaid invoices, handle pet insurance paperwork, and keep a payment plan on track without a technician doing it between appointments, under a signed confidentiality agreement. These are firms that place a person on your books, which is a different purchase from the billing software most search results will show you.
Disclosure: Honest Taskers publishes this list and appears at position 1. We're judged on the same five published criteria as every other company here.
At a glance
- 1Honest Taskers
- 2MedStar BTR
- 3Staffingly
- 4MedVA
- 5VMeDx
- 6VA MASTERS
- 7DigiWorks
On this page
- How we chose the best veterinary virtual biller companies
- Best veterinary virtual biller companies compared
- The 7 companies
- Should you choose a biller, billing software, or a billing service?
- What are the risks of a remote veterinary biller?
- How much does a veterinary virtual biller cost?
- What should you look for in a veterinary billing hire?
- How do you get started with a veterinary virtual biller?
- Methodology and sources
How we chose the best veterinary virtual biller companies
Veterinary billing works nothing like human-healthcare billing, and that shaped this list. There's no insurer to bill as a matter of course, no CPT coding pipeline, and no claims clearinghouse in the middle. The client pays at the desk, or they don't, and what's left is invoices to chase, deposits to reconcile, payment plans to keep on track, and pet insurance reimbursement paperwork the owner files rather than you. So we compared five things across every firm, which are veterinary focus, talent location, published pricing, the billing and accounts work each company says it covers, and how each one handles client and payment data.
One finding is worth stating up front, because it changes what you should be shopping for. Search for veterinary billing and most of what comes back is software or a payment product rather than a person. VetBilling sells in-house payment plans and prepayment billing, Pet Payments and Weave sell payment processing and invoicing tools. Those are legitimate purchases and we compare them below, but none of them place a biller, so they can't be ranked on talent location, an hourly rate, or how a candidate is vetted. This list compares firms that give you a person working your books.
HIPAA doesn't apply here, because animal records aren't protected health information and veterinary practices aren't covered entities. Payment data is the real exposure in a billing role, so we weighted stated security posture more heavily in this article than in the others, alongside a signed confidentiality agreement, controlled access to your practice-management system, and your state's veterinary recordkeeping rules. The American Veterinary Medical Association is the reference on practice management standards, and the U.S. Bureau of Labor Statistics profile gives a local-wage comparison. The May 2025 Occupational Employment and Wage Statistics release puts the national median for veterinary assistants and laboratory animal caretakers at $18.34 an hour, about $38,150 a year.
Best veterinary virtual biller companies compared
| Company | Veterinary focus | Talent location | Published pricing | Billing support (as stated) | Client and payment data handling (as stated) |
|---|---|---|---|---|---|
| Honest Taskers | Yes, veterinary service confirmed by the company | US clients; recruiting in the Philippines, Latin America, India and Pakistan | $10.00 to $12.65/hr | Invoicing support, follow-up, records, chart upkeep | Compliance officer, confidentiality terms in the client agreement |
| MedStar BTR | Named virtual veterinary biller role | Philippines | Not publicly listed | Biller as a defined role, certified in billing and coding | Required privacy training (company-reported) |
| Staffingly | Dedicated veterinary service line | India, Pakistan, Bangladesh | $399/wk at 45 hours | Front desk, refills, inventory and supply chain | SOC 2 Type II and ISO 27001 (company-reported), signed agreement, $5M policy |
| MedVA | Veterinary specialty within a medical firm | Not publicly listed | Not publicly listed | Administrative support, billing background from its medical line | Client confidentiality training (company-reported) |
| VMeDx | Veterinary specialty within a medical firm | Not publicly listed | $10/hr | Administrative support for vet practices | Documented processes (company-reported) |
| VA MASTERS | Veterinary line in a VA recruitment firm | Philippines | $6.50 to $10.00/hr | Practice-administration tasks including invoicing | Practice sets the policy; responsibility stays with the clinic |
| DigiWorks | Veterinary is one role on a hiring platform | South Africa, Philippines, Nigeria | Not publicly listed (subscription per talent) | Administrative and bookkeeping-type roles | Platform-level safeguards (company-reported) |
1. Honest Taskers
Best for: clinics that want one person covering invoicing and follow-up alongside records and client contact.
Pricing: $10.00–$12.65/hrLocation: US clients; PH, LatAm, India and Pakistan recruitingModel: Managed staffingFirst hire: Two-week working trial
Honest Taskers runs virtual billing as one of its established roles on the human-healthcare side, and staffs veterinary clinics with the same recruiting and training pipeline. In a practice that means invoice follow-up, deposit reconciliation, keeping payment plans current, chasing the balances that quietly age past 90 days, and handling the client conversations that go with all of it, inside Cornerstone, AVImark, or ezyVet. Assistants train on data privacy under a dedicated compliance officer, confidentiality terms sit in the client agreement, and they work your hours so a client query gets answered the same day. Rates run $10.00 to $12.65 an hour, the first hire includes a two-week working trial, and the company reports 99.6% average monthly retention, which matters for a role that builds up context on which clients pay and how. See the virtual medical billing service for how the role is structured.
Limitation: the dedicated veterinary page is still in development, so confirm veterinary billing specifics in the interview.
2. MedStar BTR
Best for: clinics that want billing as its own hire, staffed by someone formally certified for it.
Pricing: Not publicly listedLocation: PhilippinesModel: Trained placementTrial: Not publicly listed
MedStar BTR is the only firm here that names virtual veterinary biller as a separate role rather than folding it into a general assistant, sitting alongside receptionist and administrative assistant. Its staff are Filipino graduates of allied and non-allied healthcare programs, trained toward US administrative standards, with certifications including Certified Billing and Coding Specialist. That formal grounding is more than most veterinary practices need on the coding side, since there's no claims pipeline, but it does mean the person understands ledgers, aging, and reconciliation rather than learning them on your books. Privacy training is required before placement.
Limitation: no rate is published, so pricing takes a quote.
3. Staffingly
Best for: clinics that want documented security certifications before anyone touches payment data.
Pricing: $399/wk at 45 hoursLocation: India, Pakistan, BangladeshModel: Fully managedTrial: Advertises a two-week trial (company-reported)
Staffingly is the strongest option here on paperwork, which counts for more in a billing role than anywhere else. It reports SOC 2 Type II and ISO/IEC 27001:2022, a signed agreement before work starts, a $5M errors-and-omissions and cyber liability policy, and states it has had no breach in eight years, all company-reported. Its veterinary line includes inventory and supply chain alongside front desk and refills, which is the adjacent work a billing hire often absorbs. Pricing is $399 a week per assistant for 45 hours, falling to $349 at five or more and $299 at ten or more, and staff work from stated secured facilities in India, Pakistan, and Bangladesh.
Limitation: its workflow is AI-assisted with a person verifying output, so ask who checks a disputed invoice.
4. MedVA
Best for: practices that want billing experience carried over from a mature medical operation.
Pricing: Not publicly listedLocation: Not publicly listedModel: Managed staffingTrial: No extended contract
MedVA runs a veterinary specialty inside a larger medical virtual assistant business, where billing is a well-developed product because physician practices live and die by it. A veterinary clinic gets access to that pipeline for the simpler work of invoicing, aging, and client payment follow-up. Its assistants are described as trained in client confidentiality, and the company says plans stay flexible without locking a clinic into an extended contract, which suits testing whether a remote biller clears your backlog.
Limitation: neither a rate nor a talent location is published.
5. VMeDx
Best for: single-doctor practices that want a flat all-in hourly figure for a part-time billing seat.
Pricing: $10/hrLocation: Not publicly listedModel: Dedicated assistantTrial: Not publicly listed
VMeDx publishes a stated $10 an hour described as covering associated costs, which makes a small billing engagement easy to price. For a clinic that needs eight or ten hours a week on invoices and follow-up rather than a full seat, a simple hourly figure with no tiers is the practical advantage. The company describes documented processes for handling information, carried across from its human-healthcare line.
Limitation: its veterinary page doesn't state whether the assistants are people or software, so ask directly before handing over the ledger.
6. VA MASTERS
Best for: price-led clinics that can supervise the work themselves.
Pricing: $6.50–$10.00/hrLocation: PhilippinesModel: Recruitment placementTrial: No payment until you approve a candidate
VA MASTERS recruits Filipino virtual assistants for veterinary clinics at a published $6.50 to $10.00 an hour, roughly $1,040 to $1,600 a month at 160 hours, and the tasks it describes include the practice-administration work a practice manager would otherwise cover. It's recruitment rather than a managed service, with a six-stage vetting process, no upfront fee, and no payment until you approve the candidate. For billing that model cuts both ways, since you get the lowest rate here but you own the supervision.
Limitation: it puts data-handling policy on the practice, which is a bigger ask when payment details are involved.
7. DigiWorks
Best for: clinics that want to interview across several countries before picking a bookkeeping-type hire.
Pricing: Not publicly listedLocation: South Africa, Philippines, NigeriaModel: Subscription per talentTrial: Trial referenced, terms not published
DigiWorks is a remote-hiring platform rather than a veterinary firm, and veterinary is one of the roles it fills. Talent sits in South Africa, the Philippines, and Nigeria, with Mexico, Pakistan, and Malaysia also listed, which is the widest geographic choice on this list and useful if you want overlap with a particular time zone. Candidates have profiles and video introductions, so you assess the person before committing, and the company charges a subscription per talent rather than an hourly rate.
Limitation: a generalist platform with no published rate, so veterinary billing depth needs testing in the interview.
Should you choose a biller, billing software, or a billing service?
Three different things get sold under veterinary billing, and picking the wrong one wastes a quarter. Billing software changes how you invoice and take payment. Weave and Pet Payments sit here, handling processing, invoicing, and reminders. If your problem is that paying is awkward for clients, or reminders don't go out, software fixes it and no hire will.
A payment-plan service is narrower again. VetBilling sets up in-house payment plans, prepayment, and wellness plan billing so owners can spread a large bill. If your problem is clients declining care they can't pay for on the day, that's the tool, and it isn't staffing either.
A virtual biller is a person, and it's the right answer when the work exists but nobody has time to do it. Invoices go unchased, deposits sit unreconciled, payment plans slip, pet insurance paperwork gets half-completed, and the practice manager does it at 7pm. Software won't chase a client who's avoiding you, and a payment plan won't reconcile itself. Plenty of clinics need two of the three, and the honest sequence is usually software first, because a person chasing badly designed invoices is expensive.
What are the risks of a remote veterinary biller?
- Payment data exposure. This is the main risk in the role. Ask exactly how card details are captured, who can see them, and where they're stored.
- No segregation of duties. One person invoicing, taking payment, and reconciling is how errors go unnoticed. Keep a second pair of eyes on reconciliation.
- Practice-management permissions that are too wide. A biller rarely needs clinical record editing.
- Client conversations going badly. Chasing money is a relationship task, so listen to how a candidate handles an upset owner before hiring.
- Assumed human-healthcare knowledge. Coding certifications don't transfer to a market with no claims pipeline, so test veterinary context.
- Client data without paperwork. HIPAA doesn't cover you here, so the confidentiality agreement carries the weight.
- Aging that never improves. Set a baseline before you start, or you won't know whether it worked.
How much does a veterinary virtual biller cost?
Published rates here run from $6.50 an hour to $12.65. VA MASTERS posts $6.50 to $10.00, VMeDx states $10, and Honest Taskers runs $10.00 to $12.65. Staffingly prices weekly at $399 for 45 hours, dropping to $349 per assistant at five and $299 at ten. MedStar BTR, MedVA, and DigiWorks quote on request, and DigiWorks charges a subscription per talent rather than by the hour.
Billing is one role where the rate matters less than the return. A part-time biller at ten hours a week costs a few hundred dollars a month at these rates, against which you should measure the balances currently aging past 90 days and the deposits nobody has reconciled. That's a comparison you can run before hiring, and it's more useful than comparing hourly figures. Rates move, so treat these as dated readings and confirm before you commit.
What should you look for in a veterinary billing hire?
- Documented security, since payment data is involved. Certifications and a signed agreement, not just assurances.
- Veterinary context, tested. Ask how they'd handle a declined estimate or a lapsed payment plan.
- Named practice-management experience for invoicing, whether Cornerstone, AVImark, ezyVet, Covetrus Pulse, or Shepherd.
- A clear split between who invoices, who takes payment, and who reconciles.
- Client-facing manner, because most of this job is conversations about money.
- Reporting you'll receive, ideally a weekly aging summary.
- A published rate, or one you can get before a sales call.
- A trial or short exit, so a poor match costs weeks.
How do you get started with a veterinary virtual biller?
- Pull your aging report and total what's outstanding past 30, 60, and 90 days. That's your baseline.
- Check whether the real problem is collection or invoice design, because software may be the better first fix.
- Write the scope, separating invoicing, chasing, reconciliation, and payment-plan upkeep.
- Shortlist two or three firms and get rates plus their security posture in writing.
- Interview the candidate on a real scenario, such as a client three months behind on a plan.
- Sign the confidentiality agreement and set permissions to billing functions only.
- Start with chasing existing balances, which shows a return fastest, then add reconciliation.
- Review at 60 days against your baseline aging figures.
If you're weighing this against other roles, our guide to how virtual assistants support veterinary practices shows where billing sits alongside phones, records, and refill work.
Methodology and sources
We verified each company at its own website on August 21, 2026, recording veterinary focus, talent location, published pricing, the billing and accounts work each company states it covers, and how each one describes client and payment data handling. Practice management context comes from the American Veterinary Medical Association, and local-wage comparison comes from the U.S. Bureau of Labor Statistics occupational profile for veterinary assistants. Rates are volatile and were captured as dated points rather than quotes, so re-check before you buy. Facts a company didn't publish are marked "not publicly listed", and self-stated claims are labeled company-reported. Billing software and payment-plan products were excluded from the ranking because they don't place a biller, and are compared in their own section instead.
Related veterinary staffing guides
If the front desk is also stretched, our comparison of virtual staffing companies for general veterinary practices looks at the same firms for reception, records, and refill work, which is often where a first hire pays off faster.
Running a multi-site or referral operation? Our guide to virtual staffing companies for specialty veterinary hospitals covers the setting where estimates are larger and payment plans more common.
Speak with Honest Taskers about clearing your billing backlog.