Last updated: 2026-08-12
Honest Taskers, Hello Rache, and MedVA lead this year's shortlist of sleep medicine virtual medical assistant companies, thirteen healthcare-focused staffing firms ranked on how they handle a sleep practice's admin load, from in-lab and home sleep studies to CPAP and durable medical equipment (DME) orders, and prior authorizations, all in your time zone and under a signed BAA. The companies here staff your practice with remote people, not AI scribes or phone bots. Below we set out what gets coordinated besides the study, where the schedule leaves a gap, how these companies price their services, whether a provider handles CPAP and equipment orders, and which study to chase first.
Disclosure: Honest Taskers publishes this list and appears at position 1. We're judged on the same five published criteria as every other company here.
At a glance
- 1Honest Taskers
- 2Hello Rache
- 3MedVA
- 4HelpSquad Health
- 5Portiva
- 6My Mountain Mover
- 7Pearl Talent
- 8CareVMA Health
- 9Virtual Nurse Rx
- 10Wishup
- 11TransDyne
- 12VMeDx
- 13Global Medical Virtual Assistants
How we chose the best sleep medicine virtual medical assistant companies
We ranked these companies on five facts, each checked at the provider's own website on August 12, 2026. Those facts are healthcare specialization, talent location, published hourly pricing, the sleep-practice tasks they say they cover, and HIPAA posture. Sleep medicine support means scheduling in-lab and home sleep studies, coordinating CPAP and DME orders, securing prior authorization for studies and equipment, verifying insurance, and running new-patient intake, so we weighted firms that name scheduling, authorization, and intake work. The virtual assistant coordinates and schedules only, since scoring or interpreting a sleep study and every clinical decision stay with your sleep clinician. Blank facts read "not publicly listed" instead of a guess, and we flag any company that bundles a phone system or devices, since that's a different purchase.
Best sleep medicine virtual medical assistant companies compared
The table ranks all 13 on the same columns, Honest Taskers first because we publish the list. Rates were checked August 12, 2026 and change often, so treat them as a starting point, not a quote.
| Company | Healthcare focus | Talent location | Published hourly rate | Sleep medicine support (as stated) | HIPAA posture (as stated) |
|---|---|---|---|---|---|
| Honest Taskers | Yes | US clients; recruiting in the Philippines, Latin America, India and Pakistan | $10.00–$12.65/hr | Study scheduling, CPAP and DME coordination, prior authorization, insurance verification, intake | HIPAA-trained; compliance verified by Accountable; BAA when PHI; SOC 2 audit-ready |
| Hello Rache | Yes | Philippines | $9.50/hr flat | Scheduling, patient calls, intake from nurse-background staff | HIPAA-trained |
| MedVA | Yes | Philippines | Not publicly listed | Scheduling, prior authorization, patient communication | HIPAA-trained; SOC 2-monitored systems |
| HelpSquad Health | Yes (plus general) | Philippines and India; US-managed | $10–$13/hr patient-facing | Appointment scheduling, prior authorization, intake | Company-level BAA; HIPAA virtual desktop |
| Portiva | Yes | Philippines | $10/hr | Scheduling, insurance verification, authorization support | HIPAA-trained |
| My Mountain Mover | Yes | Not publicly listed | Not publicly listed | Managed scheduling and administrative support | Signed BAA; in-house HIPAA officer |
| Pearl Talent | Yes (plus general) | Latin America and Philippines | $9.95/hr, or from $3,000/mo | Patient intake and coordination | Compliance managed |
| CareVMA Health | Yes | Not publicly listed | From $9/hr | Scheduling and administrative support | HIPAA-trained (company-reported) |
| Virtual Nurse Rx | Yes (RN-staffed) | US-served | ~$12–$15/hr | RN-staffed patient calls and coordination | HIPAA-trained |
| Wishup | General, with a healthcare option | India-primary; US option | $1,299–$1,999/mo | Scheduling and document admin; sleep tasks not named | HIPAA and PHI-trained |
| TransDyne | Yes | Not publicly listed | Not publicly listed | AI-assisted transcription and record review (as stated) | HIPAA-compliant across all services |
| VMeDx | Yes | Philippines | $10/hr | Reception, scheduling, and billing support | HIPAA-trained |
| Global Medical Virtual Assistants | Yes | Philippines | Not publicly listed (flat weekly rate) | Dedicated healthcare administrative support | HIPAA training program (company-reported); BAAs referenced |
A pattern shows up fast. Most staff sleep-practice support from the Philippines at $9 to $13 an hour, a few add Latin America for daytime US call coverage, and only a handful put a signed BAA on the record for the staff who touch study orders and CPAP data.
1. Honest Taskers
Best for: sleep practices that want study scheduling, CPAP and DME coordination, and prior authorization handled by healthcare-trained people including licensed nurses.
Pricing: $10.00–$12.65/hrLocation: US clients; PH, LatAm, India and Pakistan recruitingModel: Managed staffingFirst hire: Two-week working trial
Honest Taskers is a healthcare-focused virtual staffing company that runs the back office for US sleep medicine, pulmonology, and other specialty practices. Its virtual medical assistants schedule in-lab and home sleep studies, coordinate CPAP and durable medical equipment orders, chase prior authorization for studies and equipment, verify insurance, and run new-patient intake in your EHR and practice management system, from Epic and eClinicalWorks to athenahealth, and they handle adherence and compliance reports from platforms such as ResMed AirView and Philips Care Orchestrator on the administrative side while your clinician scores and reads the studies. Candidates are trained on HIPAA and data privacy under a dedicated compliance officer, work in your time zone, and sign a Business Associate Agreement when they'll access PHI, with HIPAA compliance verified by Accountable. The talent pool includes licensed nurses and physicians, rates begin around $10 per hour and range up to about $12.65 depending on role, background, schedule, and location, and every client gets a Customer Success Advocate plus a two-week working trial with their first hire. Honest Taskers reports 99.6% average monthly retention, so the person managing your study calendar stays consistent. See the full telehealth medical assistant service for role details.
Limitation: not the lowest hourly rate on this list.
2. Hello Rache
Best for: solo and small sleep practices that want a flat, low-cost coordinator from nurse-background staff.
Pricing: $9.50/hr flatLocation: PhilippinesModel: Dedicated/managedTrial: Not publicly listed
Hello Rache staffs dedicated healthcare virtual assistants from the Philippines, many of them licensed nurses, for scheduling, patient calls, and intake, which suits the study booking and follow-up calls a sleep clinic runs daily. Pricing is a flat $9.50 an hour with no contracts and cancel-anytime terms, and assistants complete HIPAA training and stay paired with the same practice rather than rotating.
Limitation: the Business Associate Agreement isn't described publicly, so confirm it in writing.
3. MedVA
Best for: busy sleep practices that want a managed team for scheduling and prior authorization rather than a self-serve hire.
Pricing: Not publicly listedLocation: PhilippinesModel: Managed + account managerTrial: Not publicly listed
MedVA was founded by physicians and places medical virtual assistants for scheduling, prior authorization, and patient communication across many specialties. Its assistants are HIPAA-trained and work inside what the company calls SOC 2-monitored systems, with a dedicated account manager on every relationship.
Limitation: no public pricing.
4. HelpSquad Health
Best for: sleep practices that want a US-held BAA for the staff handling study orders and authorization.
Pricing: $10–$13/hr patient-facingLocation: PH + India; US-managedModel: Managed staffingTrial: Not publicly listed
HelpSquad Health runs managed virtual assistants with US oversight from Doylestown, Pennsylvania, staffing patient-facing roles from the Philippines. Appointment scheduling, prior authorization, and patient intake run about $10 to $13 an hour, and every rate includes a company-level BAA held with HelpSquad plus a HIPAA virtual desktop.
Limitation: 20 hours a week minimum on a three-month term.
5. Portiva
Best for: sleep practices that want insurance verification and authorization support tested at $10 an hour.
Pricing: $10/hrLocation: PhilippinesModel: Managed/offshoreTrial: 7-day (company-reported)
Portiva places HIPAA-trained remote staff from the Philippines for scheduling, insurance verification, and authorization support at $10 an hour, which maps to the eligibility and prior-auth load a sleep clinic carries for studies and CPAP. It's one of the few here to advertise a short trial, a company-reported 7 days with no long-term contract, and its assistants are background-checked with HIPAA training certificates.
Limitation: offshore-only staffing from a single country.
6. My Mountain Mover
Best for: sleep practices that want a signed BAA and a named compliance owner on the administrative team.
Pricing: Not publicly listedLocation: Not publicly listedModel: ManagedTrial: Not publicly listed
My Mountain Mover places managed medical virtual assistants for scheduling and administrative support across clinics and specialty groups. Its compliance posture stands out, with a signed Business Associate Agreement for every healthcare client and an in-house HIPAA compliance officer, which matters when staff route CPAP adherence data and study paperwork.
Limitation: neither pricing nor talent location is published.
7. Pearl Talent
Best for: sleep practices that want Latin America time-zone overlap for daytime intake and study calls.
Pricing: $9.95/hr or $3,000/moLocation: Latin America + PhilippinesModel: Managed servicesTrial: Not publicly listed
Pearl Talent staffs patient intake specialists and coordinators from Latin America and the Philippines, with strong US time-zone overlap from the Latin America pool for daytime scheduling and intake. Pricing starts around $9.95 an hour, or from $3,000 a month on a managed model that covers payroll and compliance, and candidates go through medical terminology assessments before placement.
Limitation: it also serves non-healthcare clients, so confirm healthcare depth.
8. CareVMA Health
Best for: sleep practices that want a fast administrative match at a low entry rate.
Pricing: From $9/hrLocation: Not publicly listedModel: Fully managedTrial: Not publicly listed
CareVMA Health provides fully managed virtual assistants from $9 an hour for scheduling and administrative support, and advertises a match in about 48 hours. Its assistants are described as trained on common EHR platforms, which the company says shortens ramp time on your study calendar.
Limitation: talent location isn't stated publicly.
9. Virtual Nurse Rx
Best for: sleep practices that want a clinically fluent voice on CPAP and study follow-up calls.
Pricing: ~$12–$15/hrLocation: US-servedModel: Managed staffingTrial: Not publicly listed
Virtual Nurse Rx staffs assistants who are registered nurses, which suits practices that want someone comfortable talking patients through CPAP setup questions and study prep on the phone. Assistants complete HIPAA training and work directly in the practice's systems in real time, and clinical scoring and interpretation still stay with your sleep clinician.
Limitation: the highest hourly rate here, at roughly $12 to $15.
10. Wishup
Best for: sleep practices that want study scheduling and general office admin from one monthly-plan assistant.
Pricing: $1,299–$1,999/moLocation: India-primary; US optionModel: ManagedTrial: Not publicly listed
Wishup is a general virtual assistant company with a healthcare option, so its HIPAA and PHI-trained assistants can pick up appointment scheduling and document work alongside general business admin. Healthcare plans run roughly $1,299 a month for 80 hours up to $1,999 for a full 160 hours, with a US-based option at a higher rate and a dedicated VA manager.
It doesn't name sleep-practice work such as study booking or CPAP and durable medical equipment coordination, so confirm that experience in the interview before you hand over the study calendar.
Limitation: it's a generalist, not a healthcare-only firm.
11. TransDyne
Best for: sleep practices whose bottleneck is study reports and record review rather than phone cover
Pricing: Not publicly listedLocation: Not publicly listedModel: Hybrid, AI-ledTrial: Not publicly listed
TransDyne sells AI-powered virtual scribes, AI-assisted transcription, record review and revenue cycle work, and states HIPAA compliance across all services. Sleep medicine generates long structured reports, which is the kind of volume a transcription-led firm is built for.
Limitation: AI-led rather than human-led, and no pricing or turnaround published
12. VMeDx
Best for: sleep practices that want a flat $10 an hour front-office hire with no contract.
Pricing: $10/hrLocation: PhilippinesModel: Managed staffingTrial: Not publicly listed
VMeDx staffs HIPAA-trained virtual assistants from the Philippines for reception, scheduling, billing, and scribing at a flat $10 an hour with no contract or setup fees. That covers the front-office half of a sleep practice's load, booking studies, verifying benefits, and keeping intake moving.
The company doesn't name CPAP or durable medical equipment coordination, so confirm that in the interview. Reading and scoring studies stay with your clinician either way.
Limitation: offshore-only staffing from a single country.
13. Global Medical Virtual Assistants
Best for: sleep practices with enough study volume to keep a full-time coordinator busy every week.
Pricing: Not publicly listedLocation: PhilippinesModel: Dedicated/managedTrial: Not publicly listed
Global Medical Virtual Assistants works only in healthcare and places Philippines-based specialists on a flat weekly rate, though the figure isn't published, so budgeting takes a quote. Every professional goes through the company's HIPAA training program (company-reported), and BAAs are referenced in its compliance materials, which matters when someone handles study orders and CPAP paperwork.
It doesn't break out sleep medicine as a named service, so ask which specialties its specialists have supported before you commit.
Limitation: full-time only at 40 hours a week, with no part-time option.
What does a sleep medicine virtual medical assistant coordinate besides the study?
CPAP and equipment, which is the half practices forget, along with study scheduling, prior authorization and intake. An in-house medical assistant earned about $45,690 a year, roughly $21.97 an hour before benefits, according to the U.S. Bureau of Labor Statistics May 2025 wage data for medical assistants, while the offshore-focused firms here run $9 to $15 an hour. A medical answering service only takes messages after hours and doesn't work in your EHR or open a prior-auth request, and an AI phone bot can't verify a sleep-study benefit or walk a patient through a home sleep test. Don't hire a virtual assistant company if you only need overnight message-taking, since a dedicated answering service is cheaper for that narrow job. Demand for this work keeps climbing because the Centers for Disease Control and Prevention reports that about 1 in 3 adults don't get enough sleep, and moving study coordination and authorization off your clinical team hands time back to the people scoring and reading those studies.
Where does a sleep medicine schedule leave a gap a virtual medical assistant should fill?
Between the study and the equipment, because that handover is where patients drop out, alongside PHI exposure and denied authorizations.
- PHI on study and CPAP data. Ask for the signed BAA and the device and network controls, since an assistant handles adherence reports and study orders that carry protected health information.
- Denied prior authorizations. Ask how the company tracks payer rules and appeals for studies and equipment, because a missed authorization stalls a titration or a CPAP delivery.
- Turnover and continuity. Ask about retention, since a new coordinator every few months resets patient rapport and your study calendar.
- EHR and platform fit. Ask which candidates have used your practice management system and sleep tools, such as athenahealth, eClinicalWorks, Somnoware, ResMed AirView, or Philips Care Orchestrator.
- Clinical scope. Ask the company to confirm in writing that assistants coordinate and schedule only, since scoring and interpreting studies must stay with your sleep clinician.
How do sleep medicine virtual medical assistant companies price their services?
Sleep medicine virtual medical assistant companies price their services three main ways, by a flat hourly rate, a managed monthly plan, or a custom quote. Hourly staffing on this list runs from Hello Rache at $9.50 and CareVMA from $9, up to Virtual Nurse Rx at roughly $12 to $15 for registered nurses, with managed monthly plans like Wishup's landing near $1,300 to $2,000 for full-time hours (rates checked August 2026). Honest Taskers sits mid-range, beginning around $10 per hour and reaching about $12.65 depending on role, background, schedule, and location. Compared with an in-house salary near $45,690 a year plus benefits, a remote assistant is the lower-overhead option, and price tracks talent location, hours of coverage, and the level of managed oversight. For the wider math on value, see whether virtual medical assistants are worth it.
Can the sleep medicine virtual medical assistant company handle CPAP and equipment orders?
Ask who it deals with at the supplier, then weigh HIPAA posture, authorization experience and pricing you can budget against.
- Sleep-practice experience. A firm that names study scheduling, CPAP and DME coordination, prior authorization, insurance verification, and intake, such as HelpSquad or Portiva, ramps faster than a general agency. See how a virtual assistant handles prior authorization to scope the work.
- HIPAA posture in writing. Look for HIPAA training plus a signed Business Associate Agreement when the assistant handles study orders and CPAP data, and ask each company to put its safeguards in writing.
- Your EHR and sleep stack. Confirm experience with your practice management system and platforms such as Somnoware, ResMed AirView, or Philips Care Orchestrator.
- Time-zone and hours coverage. Know whether staff work your patients' clock, and whether you need bilingual coverage.
- Dated, published pricing. A rate with a date beats a vague promise of savings.
Which sleep medicine study should a virtual medical assistant chase first?
The one waiting on equipment, because a diagnosed patient without a device is a treatment that never started.
- List the tasks to delegate first, such as study scheduling, CPAP and DME coordination, prior authorization, and insurance verification.
- Shortlist firms whose sleep-practice experience, talent location, and HIPAA posture fit your practice.
- Interview one or two candidates and confirm EHR and sleep-platform experience.
- Sign a Business Associate Agreement before anyone touches patient data.
- Run a trial, then onboard with clear scheduling scripts, authorization checklists, and escalation rules that keep clinical decisions with your clinician.
For a fuller walkthrough, read how to hire a virtual medical assistant.
Methodology and sources
We verified each company at its own website on August 12, 2026, recording healthcare focus, talent location, published pricing, stated sleep medicine support, and HIPAA posture. Wage context is from the U.S. Bureau of Labor Statistics May 2025 Occupational Employment and Wage Statistics, and the sleep-shortfall context is from the Centers for Disease Control and Prevention. Hourly rates are volatile and were captured as dated points, not permanent quotes, so re-check before you buy. Where a company didn't publish a fact, we marked it "not publicly listed"; self-stated claims are labeled company-reported.
Related sleep medicine virtual staffing guides
If your sleep clinic leans on telehealth for consults and CPAP follow-up, start with the workflow. Our guide to how virtual assistants keep telehealth practices running covers the scheduling, intake, and coordination a remote assistant owns between visits, so you can decide which tasks to hand off first.
Want to compare providers by sleep-practice fit? Our roundup of the best virtual staffing companies for sleep medicine lines up firms on study scheduling, prior authorization, and HIPAA posture, which helps you confirm a candidate can step into your athenahealth, eClinicalWorks, or Somnoware setup without a long ramp.
Speak with Honest Taskers about building a remote sleep medicine support team.